Top Remote Jobs in Dayton, OH

Coordinate and execute customer-facing communications (newsletters, product updates, campaigns, webinars) across Product, Customer Success, Sales and CX. Manage communications calendar, audience targeting, measurement and reporting. Support upsell/cross-sell campaigns and advocacy initiatives. Ensure brand-aligned messaging and leverage marketing automation, CRM, and AI tools to improve content and engagement.

Lead cross-channel customer experience analysis by combining quantitative and qualitative signals (NPS/CSAT/CES, contact center, digital analytics, transactional and complaint data). Design and run deep-dive investigations, translate findings into operational recommendations, coach analysts, partner with channel owners, and maintain measurement and narrative standards to drive quarter-over-quarter operational change.

Lead the research and listening work for a named audience: design and run primary research, synthesize quantitative and qualitative signals, translate findings into actionable recommendations, partner with senior stakeholders across the enterprise, maintain methodological rigor, and coach analysts to improve insights quality and business decision-making.

Produce executive-grade briefs from cross-functional research and listening programs under compressed timelines. Shape questions, synthesize quantitative and qualitative evidence, craft recommendations and visuals for C-suite and Board, coach analysts, and track briefing-driven decisions to close the loop.

Build, automate, and optimize AWS cloud infrastructure for reliability, scalability, security, and performance. Automate deployments and operational workflows, monitor production systems, improve alerting and uptime, troubleshoot incidents within SLAs, and partner with Engineering and Product on cloud architecture and operational improvements. The role also evaluates cloud technologies and supports secure, highly available SaaS environments.

Own inbound leads from qualification through close, expand product usage within existing accounts, and drive upsell and cross-sell opportunities. Partner with Marketing, Field Sales, and Channel teams on campaigns, outreach sequences, webinars, account research, and trial coordination. Maintain accurate CRM records, forecasts, and competitive intelligence while supporting retention and customer experience. The role serves research and life-science customers and requires understanding of DNA sequencing technologies.

Own sales activities across assigned Texas accounts, including prospecting, developing, and closing new business. Build relationships with multiple stakeholders, generate market awareness, achieve regional sales goals, develop business plans and sales strategies, cultivate customer advocates, and manage a pipeline of opportunities. The role requires complex medical or SaaS sales experience, executive presentation skills, Salesforce proficiency, and regular travel.

Supports day-to-day people operations, employee relations, leave and ADA accommodation administration, HR compliance, onboarding and offboarding, tracker management, reporting, and employee recordkeeping. Partners with employees, managers, payroll, benefits providers, and HR leadership while maintaining confidential documentation, monitoring deadlines, supporting investigations, and improving HR processes.

Manage the full deployment lifecycle for retail locations, coordinating installation, network setup, configurations, and troubleshooting, while building automation and ensuring quality.

Conduct outbound calls, emails, and social outreach to prospective North American clients; perform basic discovery, recommend flexible accommodation solutions, schedule appointments for Sales Managers, meet sales quotas, maintain CRM lead pipelines, and collaborate with Operations, Customer Experience, and Marketing to improve the client journey.

Lead end-to-end healthcare analytics projects, managing scope, planning, execution, client relationships, cross-functional collaboration, risks, and delivery. Provide thought leadership in healthcare analytics and identify business opportunities within client accounts. Required capabilities include quantitative analysis, project management, communication, presentation, SQL/Python/R proficiency, and strategic use of AI tools. Preferred experience includes consulting, cloud analytics platforms, healthcare data regulations, predictive modeling, machine learning, and data visualization.

Lead design and delivery of SAP, procurement, and expense-management training (instructor-led, virtual, blended). Develop SOPs, job aids, and LMS content; support rollouts and site startups; monitor training effectiveness; provide user support; partner with Procurement, Finance, IT, and Operations to improve adoption, compliance, and processes.