Top Remote Customer Success Jobs in Dayton, OH
The Implementation Specialist at Edmunds is responsible for ensuring the correct implementation of products on various platforms, providing customer support, troubleshooting technical issues, and improving the implementation experience for customers.
As a Global Support Specialist, you will be responsible for coordinating the successful transfer of international entities for new GSM clients. This role requires excellent communication skills, problem-solving abilities, strong organizational skills, and the ability to work independently or as part of a team. Responsibilities include serving as a project manager, managing communication from customers and vendors, reviewing client requests, researching jurisdictional requirements, and facilitating client calls to provide updates on project status.
The Senior Director of Customer Success is responsible for leading a team of Customer Success Managers (CSMs) to drive client adoption, retention, account growth, and overall satisfaction.
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The Vetting Specialist is responsible for ensuring the accuracy of organization/charity records stored within the database by managing workload, communicating with clients, maintaining documentation, and escalating complex issues. The role requires attention to detail, problem-solving skills, web research, and strong communication.
The Renewal Specialist at Bonterra plays a crucial role in managing the renewal process, fostering client relationships, and identifying upselling opportunities. Responsibilities include owning the renewal process, maintaining client records, providing reports, and ensuring timely renewals.
The Loss Prevention Agent for the MFC locations will be responsible for maintaining strict company standards within the interior and exterior of the MFC location. Responsibilities include monitoring physical security initiatives, enforcing standards for activities and behaviors, utilizing CCTV systems, and addressing internal dishonesty with the loss prevention manager.
Responding to customer-initiated interactions, identifying software bugs, providing after-hours support, and maintaining high-touch customer service. Requires excellent communication skills, customer demeanor, ability to learn and contribute to processes, and familiarity with SaaS environments.
As a Customer Service Representative at Beyond Finance, you will be the primary point of contact for clients enrolled in financial hardship programs, providing compassionate and individualized care. This role requires strong communication skills, active listening, and the ability to proactively resolve client issues. The position is remote and involves working weekends and evenings.
As a Bilingual Customer Service Representative at Beyond Finance, you will be the primary point of contact for clients in financial hardship programs. Your role involves providing exceptional customer service, analyzing and resolving client issues, and maintaining positive client relationships. Fluency in Spanish is required, along with technical proficiency in CRM systems. This is a remote position with weekend and evening shifts.
The Client Success Manager will be the lead point of contact for client account management, develop trusted relationships with key accounts, drive adoption of the product, and identify new business opportunities among existing clients.
The IRA Specialist at Inspira Financial is responsible for providing service and support to individual clients and institutional relationships. Responsibilities include assisting with new business inquiries, account funding, investment transactions, client experience management, and interacting with internal departments. Ideal candidates will have a Bachelor's degree in Business, Finance, or Communications, or a minimum of 3 years of experience in the financial services industry.
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Client Support Analyst role at Canoe Intelligence involves managing client inquiries, acting as a subject matter expert, educating clients on technology, and collaborating with internal teams. The role reports to the Sr. Manager of Client Support.
Top remote Companies in Dayton, OH Hiring Customer Success Roles
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