Top Remote Technical Support Engineer Jobs

The Senior Technical Support Engineer troubleshoots complex technical issues in Kubernetes and cloud deployments, collaborating with development teams and managing escalations for critical customer issues.

The Senior Technical Support Engineer will provide technical expertise, escalate customer issues, collaborate with engineering, and improve customer support processes at Zip.

As a Technical Support Engineer, you'll diagnose and resolve complex technical issues for customers, collaborate with engineering, and manage critical customer issues, all while enhancing your technical skills and supporting Redis Enterprise software.

The role involves managing technical escalations, optimizing support processes, analyzing customer metrics, and collaborating with Product and R&D for a high-performing support organization.

Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

The Technical Support Engineer resolves complex technical issues, engages with customers, manages cases, and ensures operational continuity while contributing to knowledge improvements.

The Controls Engineer will support remote troubleshooting of semi-complex systems, provide customer support, and improve productivity and customer satisfaction.

The Technical Support Engineer will handle customer support tasks from ticket to resolution, write code for bug fixes, engage in sales discussions, and create documentation. They are responsible for customer health and debugging, working collaboratively with customers and engineers.

As a Named Technical Support Engineer, you'll be the key technical contact for a single enterprise customer, ensuring optimal use of Roboflow's computer vision platform through relationship building, troubleshooting, and enabling customer workflows.

As a Technical Support Engineer, you'll provide first line support to users, troubleshoot issues, guide product usage, and enhance documentation.

The Technical Support Engineer resolves customer support tickets, diagnoses technical issues related to email delivery, onboarding, and integrations, and escalates bugs while documenting solutions.

Provide remote and onsite technical support for complex equipment issues, collaborate with engineers, develop troubleshooting tools, and coach less experienced colleagues.

Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.

The Partner Support Escalation Engineer manages technical issues between Arlo and partners, ensuring resolution and support for IoT products. Responsibilities include relationship management, troubleshooting, cross-functional collaboration, and documentation maintenance.

The Senior Technical Support Engineer will manage complex customer issues related to Chainguard Images, engage with Engineering for escalated issues, communicate effectively with customers, document solutions, and participate in an on-call rotation.

The RSA Senior Designated Support Engineer serves as a technical expert for key customers, providing advanced support and guidance on identity management solutions and optimizing customer environments.

Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.

The Technical Support Engineer II resolves customer issues related to Rocket Software products, ensuring effective communication and support in a fast-paced environment.

The Technical Support Engineer will provide first-line support, debug technical issues, create documentation, and collaborate across teams to improve processes.

Provide technical support and escalation assistance for Merge Healthcare products, ensuring customer satisfaction through effective problem resolution and communication.