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Top Remote Technical Support Engineer Jobs
Information Technology • Software
Lead advanced customer support by triaging and resolving complex tickets, analyzing logs and environments, reproducing and escalating defects, creating knowledge articles, mentoring support staff, and collaborating with Product and Engineering to improve processes and product quality.
Top Skills:
AWSAzureHTMLHTTPLinuxSoapTcp/IpWeb BrowsersWeb ServicesWindowsXML
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Cloud • Information Technology • Consulting
The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.
Top Skills:
CurlLinuxNetworkingNsx-TPostmanRest ApiUnixVMwareVsphereWireshark
Fintech • Software
As a Technical Support Engineer, you'll bridge customer support and product development, tackling complex issues, developing scripts, and enhancing customer experiences while contributing to product stability.
Top Skills:
Ai-Powered ToolsAWSAzureC#GCPGitJavaJavaScriptPythonSQL
Database
As a Senior Technical Support Engineer, you will resolve technical issues for Cohesity customers, collaborating with engineering teams and documenting solutions, while providing exceptional customer service.
Top Skills:
Ai ToolsCommvaultEmcLinuxNetappNfsSmbSymantecVMware
Software
The Senior Technical Support Engineer will provide technical expertise, escalate customer issues, collaborate with engineering, and improve customer support processes at Zip.
Top Skills:
Erp Solutions (NetsuiteIpaas SolutionsOracleRest ApisSap)SQL
Fintech • Software
This role involves troubleshooting technical issues, responding to customer tickets, and collaborating with internal teams to resolve problems.
Top Skills:
CSSHTMLJavaScriptJIRAModePythonRest ApisSQLZendesk
Software
The Technical Support Engineer provides technical support for Jama Software, addressing customer issues, troubleshooting, and contributing to documentation. They engage with customers on installations and configurations, utilizing various tools and technologies to resolve problems.
Top Skills:
DockerIntellij IdeaJavaKubernetesLinuxRest ApiVirtualboxVisual VmZendesk
Information Technology • Consulting
The Microsoft 365 Technical Support Engineer manages and troubleshoots Microsoft 365 services, providing technical support, ensuring security compliance, and collaborating with IT teams.
Top Skills:
Exchange OnlineMicrosoft 365Microsoft Entra IdMicrosoft IntuneMicrosoft TeamsOnedrivePowershellSharepoint
New
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Reposted 20 Days AgoSaved
Artificial Intelligence • Machine Learning
As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.
Top Skills:
Apache LuceneAWSAzureGCPGrafanaJavaKafkaKubernetesLinuxPulsarPythonSalesforceSolrSparkUnixZendeskZookeeper
Artificial Intelligence • Computer Vision • Software
As a Named Technical Support Engineer, you'll be the key technical contact for a single enterprise customer, ensuring optimal use of Roboflow's computer vision platform through relationship building, troubleshooting, and enabling customer workflows.
Top Skills:
BashLinuxNvidia JetsonPythonRaspberry Pi
Information Technology • Consulting
The Technical Support Engineer I will provide advanced technical support to internal and external customers, manage customer issues, document resolutions, and conduct preventative maintenance activities.
Top Skills:
BashComputer HardwareDb2JavaKornNetwork InfrastructureOraclePerlServer OsSQLVbWorkstation Os
Information Technology • Software • Database
Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.
Top Skills:
DatadogDockerKubernetesOpentelemetryPythonTypescript
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive technical support to select customers, addressing issues, managing configurations, and enhancing customer satisfaction through effective communication and problem resolution.
Top Skills:
Amazon Web ServicesGoogle Cloud PlatformKnowledge TechnologiesAzureRest ApiSaaSSearch Technologies
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Cybersecurity
As a Senior Technical Support Engineer, you'll troubleshoot complex technical issues, manage support tickets, enhance user experience, and collaborate with teams for product improvements.
Top Skills:
APIsBuildkiteCi/Cd EnvironmentsCircle CiGitGithub ActionsGitlabJenkinsPerforceSemgrepSvnWebhooks
Artificial Intelligence • Healthtech • Analytics • Biotech
Provide technical support for Philips MR products, manage escalations, coach field engineers, and improve service processes. Requires troubleshooting and engineering knowledge.
Top Skills:
DicomMicrosoft Office SuiteNetworkingPacsSiebel Crm
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