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The Application Support Engineer is responsible for providing technical support, resolving software incidents, implementing and maintaining enterprise applications, and collaborating with cross-functional teams to enhance service delivery. Duties include system integration, troubleshooting issues, documenting processes, and conducting training.
Company Description
👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new coll...
As a Tier 3 Support Engineer, you will resolve complex technical issues for end-users and internal teams, assist with bug fixes using Python scripting, troubleshoot logs with AWS and Kibana, and generate reports from user data using SQL and MongoDB.
You will support customers by troubleshooting WordPress performance and related issues, diving deep into technical queries. Responsibilities include investigating performance bottlenecks, understanding security concerns, and communicating with enterprise clients and agencies.
The Technical Support Engineer at Pressable focuses on assisting customers with WordPress performance and technical issues, employing troubleshooting skills to resolve inquiries and improve the platform experience for agencies and enterprise clients.
The Leadership Development Program at Rockwell Automation offers associates training in technical and leadership competencies through rotations in various roles, with a focus on industrial automation technology and customer support. The Remote Support Engineer will troubleshoot issues, provide customer training, and implement maintenance programs, while gaining experience in a global technology leader.
Seeking a dynamic and versatile Support Engineer to ensure seamless integration of the platform with clients' systems. Responsibilities include troubleshooting, data integration, and collaborating with the product development team to enhance client integration.
The Applications Support Engineer will provide technical support in Oracle EBS Finance modules, solve production issues, conduct root cause analyses, and collaborate with IT and business teams to ensure timely finance period activities.
The Application Support Engineer will enhance customer satisfaction by providing technical support, customizing the Icertis product, and managing customer relationships. Responsibilities include troubleshooting, deploying updates, defining bugs, and mentoring team members, while ensuring adherence to Agile methodologies.
The Application Support Engineer will provide Level 2 support for production environments, ensuring stability and resolving technical issues. Responsibilities include troubleshooting Java applications, analyzing incidents using SQL, managing UNIX processes, and collaborating with development teams for efficient issue resolution.
The Production Support Engineer will be responsible for managing production and test environment issues, troubleshooting incidents, and ensuring effective communication with stakeholders. The role requires collaboration with teams to perform systems monitoring and participate in the management of maintenance activities. Additional responsibilities include providing status reports, enhancing production support processes, and managing incident management tools.
The L3 Cloud DevOps Engineer/SRE will enhance monitoring and alerting tools, build Grafana dashboards, collaborate across teams, manage service alerts, conduct user/system monitoring, and use Python for process automation.
As a Support Engineer, you will test and provide level 1 + 2 support for PUMA's data service applications, collaborate with REST API developers, monitor API performance, troubleshoot technical issues, and create operational documentation. You'll also manage service desk tickets to improve service reliability.
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