Summary:
The SVP, IT Portfolio Management is responsible for the strategic oversight and governance of the organization’s IT project portfolio. This role ensures that IT projects align with business goals, deliver value, and operate within budget and resource constraints. The SVP will lead the prioritization, selection, and execution of IT projects, ensuring optimal resource allocation, effective financial management, and risk mitigation. This role will also oversee vendor management to ensure delivery excellence and manage relationships with business stakeholders to ensure alignment with the company’s strategic objectives.
Essential Job Duties and Responsibilities:
-
Oversee the organization’s IT project portfolio, ensuring projects are aligned with business goals and delivering value.
-
Manage the prioritization, selection, and review of IT projects to ensure resource optimization and balance of the project load.
-
Ensure visibility and tracking of project performance, cost, and risk management across the portfolio.
-
Handle budgeting and invoicing for IT projects and services, ensuring proper financial controls are in place.
-
Work closely with the Executive team and finance department to track expenses, manage budgets, and forecast financial needs for IT projects and operations.
-
Review and approve vendor invoices, ensuring alignment with contract terms and accurate billing.
-
Develop and maintain strategic plans for IT operations and project initiatives, coordinating timelines, resource allocation, and risk mitigation strategies.
-
Collaborate with project managers, business stakeholders, and leadership to ensure that IT plans align with the company’s strategic priorities.
-
Oversee capacity planning to ensure IT infrastructure and resources can meet the current and future needs of the organization.
-
Manage relationships with external vendors, including negotiating contracts, setting service level agreements (SLAs), and tracking performance.
-
Ensure vendors deliver on their contractual obligations, meet deadlines, and provide quality products or services.
-
Conduct regular reviews and evaluations of vendor performance, handling escalations, and addressing any issues that may arise.
-
Comply with all company policies and procedures.
-
Maintain regular and punctual attendance.
Other Job Duties and Responsibilities:
Performs other related duties as assigned.
Supervisory Responsibilities:
This position has direct reports. Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
-
Bachelor’s degree in Information Technology, Business Administration, Computer Science, or a related field.
-
Master’s degree (MBA or related field) preferred.
-
15+ years of experience in IT portfolio management, program management, or related leadership roles.
-
5+ years in senior leadership, with experience managing large-scale IT portfolios and multi-million-dollar budgets.
Certificates, Licenses, Registrations:
None Required
Work Complexity:
Problems and issues faced are frequently complex and multi-dimensional, requiring broad-based consideration of variables that impact areas outside of immediate responsibility. Extensively analyzes problems to seek understanding of the underlying issue and root cause of the problem.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Equal Employment Opportunity:
The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.
Job Responsibilities:
The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.
What We Do
For over 30 years, Freedom Mortgage has helped millions of Americans achieve their dreams of homeownership and financial betterment. The wellbeing and improvement of our customers' lives and the communities in which they live fuels our ambition. We’re driven by boundless stamina and an unwavering focus on continuous collaboration, relentlessly seeking the right solutions for every customer and loan every day.
Today, we service nearly 1.5 million customers with over $300 billion in mortgage loan assets, and we consistently rank as one of the nation's top 10 lenders. We are over 13,500 team members strong, recognized as a Top Workplace in the U.S., and are continuing on our unprecedented growth trajectory.
Freedom Mortgage is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Local applicants are encouraged to apply. Employment contingent upon successful completion of a background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision, and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.
Come #SoarWithUs and be a part of the Freedom family!
Freedom Mortgage Corporation
951 Yamato Road, Suite 175
Boca Raton, FL 33431
Lender NMLS ID: 2767
www.nmlsconsumeraccess.org