Top Remote Customer Success Jobs
Manage client accounts as the primary liaison between billing partners and psychiatric clinics, ensuring revenue cycle management needs are met. Monitor KPIs, provide guidance on mental health billing for complex treatments, analyze billing issues, and develop relationships with stakeholders.
The Quality Specialist is responsible for quality management, process improvement, and operational excellence. This role involves audits, data analysis, process improvement, training, and cross-functional collaboration.
The Customer Success Manager is responsible for developing and implementing engagement strategies, advocating for customers, overseeing the customer success lifecycle, driving key metrics related to customer engagements, and coordinating professional development for customers. The role requires strong collaboration across teams and a proactive, customer-centric approach.
Seeking a Digital Experience Manager to engage with customers in transforming their digital experiences. Responsible for driving change, advising customers on utilizing the Bloomreach platform for business value, and collaborating with internal teams to deliver innovative ideas and value to customers.
As an English Speaker Diarization Specialist, you will review audio files, identify speakers, and add timestamps for speaker turns. This role is flexible, allowing you to work at your own pace, and aims to support the development of AI-powered speech recognition technology.
The Renewals Specialist will drive account renewals, managing the customer journey and ensuring effective transitions through pivotal renewal points. Responsibilities include maintaining subscription revenue, updating renewal forecasts, and collaborating cross-functionally with teams to enhance the customer renewal experience.
As a Customer Success Manager, you will build and maintain relationships with customers, serve as the voice of the customer, analyze customer data to inform product development and promote customer retention, while also acting as an advocate within the organization.
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The Bilingual Customer Support Engineer at FireMon provides exceptional customer support for technical issues related to FireMon products. Responsibilities include managing and prioritizing customer tickets, conducting troubleshooting, collaborating on projects, and maintaining high standards of customer service. This position also requires flexibility for on-call shifts in a 24/7 support environment.
As a Client Support Specialist, you will be the primary contact for clients, providing expert support, addressing their needs, and enhancing their experience with Sportradar's products and services. The role involves handling client communications, problem-solving, and maintaining high customer satisfaction.
The Sanctions Specialist will support Mercury's efforts to monitor and mitigate sanctions risks, conduct watchlist screenings, document decisions, respond to requests, and ensure customer experience is maintained while safeguarding against sanctions violations.
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