Top Remote Customer Success Jobs
The Field Implementation Specialist provides post-sales support during the installation and training of clinical chemistry and immunoassay instruments. Responsibilities include validating installations, identifying training needs, and delivering customer training while traveling extensively to client sites. The role requires effective communication skills and a willingness to learn Roche's systems.
The Customer Success Manager acts as a relationship manager and advocate for assigned customers, ensuring they derive maximum value from the Paytronix platform. Responsibilities include proactive engagement, identifying customer needs, addressing risks, executing strategic business reviews, and managing account details in the CRM.
As a Technical Consultant at Veeva Systems, you'll design and implement custom user experiences, focusing on data visualization. You will lead customer workshops, develop solutions on Force.com, and create internal tools to support clients. This role requires strong front-end web development skills and experience with modern JavaScript frameworks.
As a Customer Success Manager, you will manage relationships with a defined book of business, driving customer adoption and retention of Ataccama solutions. Responsibilities include developing customer relationships, achieving revenue targets, and collaborating with multiple teams to enhance customer experiences and identify growth opportunities.
As a Customer Success Engineer at Decodable, you will ensure customer satisfaction with the platform, providing technical support and guiding users through onboarding. You'll advocate for customers internally, help identify new use cases, and manage customer feedback to enhance the product.
The Customer Success Manager will enhance customer success by leveraging geospatial technical skills, managing key accounts, driving customer onboarding, and ensuring product adoption while maintaining regular communication with stakeholders.
The Renewals Specialist will drive account renewals, manage customer transitions, and maintain subscription revenue for existing accounts. Responsibilities include collaboration with cross-functional teams, creating client proposals, leveraging upsells, and ensuring a high on-time renewal rate.
The Partner Success - Integrated Payments role focuses on building and managing strategic partnerships in the payments industry. Responsibilities include post-sale activities, enhancing partner engagement, onboarding clients, and developing sales strategies to maximize revenue. Collaboration, training, and consultative support are key elements to ensure partner success and maximize adoption of payment solutions.
The FedRAMP Authorization Specialist will lead compliance efforts for the Game Warden platform, orchestrating FedRAMP processes and collaborating with various departments. The role includes generating monitoring artifacts, interpreting security controls, conducting training sessions, and guiding clients through the authorization process.
As a Customer Support Engineer, you will resolve customer issues, perform root cause analysis, report bugs, and work with cross-functional teams to enhance customer satisfaction and platform efficiency. You will utilize debugging skills to troubleshoot issues and gather customer feedback for product improvements.
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