Top Remote Customer Success Jobs
As a Client Experience Specialist, you will engage with consumers through various communication channels, help match them with financial advisors, schedule meetings, document user interactions in the internal CRM, and meet team targets while providing feedback to drive service improvement.
The Senior Public Funds Specialist at Bosch focuses on securing public funding, primarily through grants from Federal and State agencies, to support research and development. Responsibilities include opportunity mining, developing grant applications, maintaining compliance policies, and collaborating with internal and external partners to leverage funding for projects in mobility and clean energy.
The Client Executive will manage client relationships within the Midwest region, focusing on revenue growth and sales of complex data and software solutions. Responsibilities include building alliances with clients, presenting solutions, negotiating contracts, and identifying new growth opportunities.
The Customer Support Team Lead is responsible for managing a team of Customer Support Agents, ensuring they are experts on the products and providing exceptional customer service. This role involves coaching, training, managing team assignments, handling escalations, and driving continuous improvement in customer support metrics.
The Technical Software Specialist will support customers by providing technical assistance and training on Alpine's software. Responsibilities include demonstrations, project management, customer relationship building, and cross-functional collaboration with sales and software development.
The Enterprise Customer Strategist will manage complex sales cycles, develop strategic relationships with enterprise clients, conduct product demonstrations, and drive sales processes from prospecting to contract closure. The role requires strong collaboration with cross-functional teams and staying informed about industry trends to enhance strategies and meet sales targets.
This role involves leading development teams in designing and implementing Pega applications, focusing on best practices and code quality. Responsibilities include architecture design, system integration, and ensuring compliance with organizational standards. Strong leadership and communication skills are essential to collaborate with stakeholders and drive technical excellence.
The Senior TMF Specialist at Cytokinetics will oversee the management and quality control of Trial Master File documentation, ensuring compliance with regulations and providing guidance to study teams. Responsibilities include managing TMF documentation in Veeva Vault, conducting TMF reviews, and mentoring TMF specialists while collaborating with cross-functional teams for inspection readiness and process improvement.
The Customer Success Manager will oversee the customer lifecycle, serving as a primary contact to ensure customer satisfaction and product adoption. Responsibilities include creating success plans, managing customer journeys, driving engagement and product usage, and forecasting renewals while focusing on continuous improvement and client relationships.
The Customer Support Specialist will respond to customer inquiries and complaints via voice calls and chat. Responsibilities include troubleshooting technical issues, maintaining records of client interactions, collaborating with the support team for issue resolution, and identifying improvement opportunities for customer experience.
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