Top Remote Customer Success Jobs

The GMP Logistics Specialist is responsible for overseeing domestic and international logistics processes including shipment coordination, customs clearance, and maintaining compliance with GMP standards. The role involves collaboration with cross-functional teams, handling shipping records, and managing freight invoices while adhering to cGMP policies.

The Commercial Client Relationship Specialist provides exceptional service and support to customers and internal teams. Responsibilities include managing distributor and dealer operations, processing orders through SAP, resolving customer complaints, and maintaining effective communication with clients. This role requires a customer-focused attitude and teamwork.

As a Customer Success Manager at DataHawk, you'll engage with customers to help them achieve business goals through effective use of our analytics platform. Responsibilities include providing proactive support, monitoring customer performance, and collaborating with product and marketing teams.

The Digital Customer Success Campaign Manager will develop and execute programmatic customer campaigns via email and in-app channels, aiming to enhance customer health and retention. The role requires analytical and writing skills to measure campaign success and manage cross-functional partnerships for optimal customer engagement.

As a Senior Customer Success Manager, you will manage complex enterprise client relationships, serve as a trusted advisor, influence internal teams, drive user adoption, develop customer champions, and maintain high levels of customer engagement and satisfaction throughout the customer lifecycle.

The Customer Support Representative will be responsible for providing technical support and training to customers, managing inbound ticket queues and phone calls, maintaining the customer knowledge base, advocating for customer needs, and implementing processes to enhance team scalability.

The PR Customer Success Lead will oversee a team of Campaign Managers, ensuring high performance in delivering effective public relations strategies. Responsibilities include monitoring account health, driving customer renewals, and collaborating with product teams to enhance feature adoption while fostering team growth through hiring and training.