Top Remote Customer Success Jobs
The Senior Customer Success Manager is responsible for ensuring customer satisfaction and retention by driving the adoption of the company's software, developing account expansion strategies, consulting with customers, renewing contracts, onboarding new customers, and creating feedback loops with product management.
As a Client Onboarding Specialist at RepeatMD, you will drive customer onboarding, guide clients through personalized experiences, conduct engaging training sessions, and provide strategic insights to enhance business growth. You'll also champion client success stories and collaborate with teams to enhance the onboarding process.
As a Customer Experience Partner, you will drive customer satisfaction and retention through quoting activities and collaboration with sales and operations teams. Your focus will be on implementing customer experience strategies, enhancing customer journeys, and advocating for customer needs within the organization.
The Senior Manager of Customer Experience will lead the Customer Experience Center of Excellence, providing mentorship and guidance to create exceptional customer experiences. The role involves developing a multi-year CX roadmap, aligning strategic priorities with the company's mission, monitoring customer health, and improving CX operations through insights from customer data and collaboration with cross-functional teams.
The Customer Success Manager at Horizons will enhance client satisfaction and retention through effective account management, relationship building, and proactive engagement. This role involves onboarding new clients, monitoring client health, collaborating with various teams, and advocating for client needs to optimize their experience and ensure successful outcomes.
The Field Support Specialist supports field sales by providing installation, onboarding, training, and technical support for diagnostic products. Responsibilities include managing customer relations, performing installations, delivering training, troubleshooting systems, and ensuring customer satisfaction from onboarding to ongoing support.
The Surplus Lines Specialist will ensure compliance with surplus lines tax regulations across all states. Responsibilities include auditing transactions, researching regulatory changes, communicating key deliverable dates, and maintaining productivity and quality standards in a fast-paced environment.
As a Senior Customer Success Manager at Muck Rack, you'll drive growth and ensure renewals with enterprise customers. Responsibilities include engaging with C-level stakeholders, managing customer feedback, leading negotiations, and overseeing the customer lifecycle to maximize value and meet revenue targets.
As a Customer Engagement Manager at Mediaocean, you will enhance customer satisfaction and adoption of software solutions by consulting with clients, managing accounts, and facilitating growth opportunities. Your role involves building relationships, addressing business needs, and providing support for the effective use of products to drive results.
The Community and Customer Success Manager at Splice will support education customers by ensuring they achieve their goals through community-building, training, content creation, and feedback management. The role aims to empower educators and students while contributing to the growth of the Education program and company revenue.
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