Top Remote Customer Success Jobs

Manage a team of Customer Success Managers to drive renewals, expansions, and upsells, ensure client health, and develop sales strategies.

The Customer Success Consultant is responsible for driving business growth through strategic sales, managing partner relationships, ensuring successful onboarding, and collaborating with cross-functional teams for enhanced customer engagement.

Drive success for high-growth enterprise customers by ensuring they achieve maximum value from Postscript's SMS marketing platform, build relationships, and deliver strategic guidance.

The Enterprise Customer Success Manager at Canonical is responsible for onboarding customers, managing relationships, identifying growth opportunities, and collaborating with cross-functional teams to enhance customer satisfaction.

Lead client retention, expansion, and growth across a 7,000+ account portfolio. Develop segmentation, forecasting, and Salesforce reporting; resolve escalations; translate data into strategy; coach and manage a Client Success team; partner cross-functionally to drive renewals and upsell.

Ensure customers realize value post-purchase by driving product usage, delivering training, supporting deployments, resolving technical issues with support/R&D, conducting regular engagements, and relaying customer feedback to improve the product.

Own a portfolio of clients to maximize retention and growth: run client calls, analyze lead and performance data, surface upsell opportunities, coordinate internal teams to deliver on strategy, and contribute process and AI-driven improvements to internal systems.

The Customer Success Manager ensures customers achieve measurable outcomes using the SQREEM platform by driving outcomes, providing strategic advice, managing customer health, and expanding revenue within accounts.

Serve as the technical bridge between Quantum Machines and customers: lead implementation and integration of QM solutions, translate customer requirements into technical plans, provide best-practice guidance on quantum control systems, manage account technical relationships, collaborate with R&D, and support customers’ quantum research goals.

Serve as the technical bridge between Quantum Machines and customers: lead implementation and integration of QM solutions, provide best-practice guidance for quantum control, manage technical account relationships, translate customer requirements into actionable solutions, and collaborate with R&D to optimize product delivery.

Serve as the technical bridge between QM and customers: lead implementation and integration of quantum control solutions, collaborate with R&D to optimize delivery, provide best-practice guidance, manage technical account relationships, translate customer requirements into experiments, and support research objectives.

Serve as the technical bridge between Quantum Machines and customers: lead implementation and integration of quantum control solutions, translate customer requirements into technical plans, advise on best practices, manage technical account relationships, collaborate with R&D, and support customers' quantum research objectives.

Act as the technical lead for customer implementation of Quantum Machines control systems: integrate solutions, collaborate with R&D to optimize delivery, advise customers on best practices, manage technical relationships, and translate complex requirements into actionable experiments to meet research objectives.

Lead technical engagements with public sector customers, onboard and train users, analyze infrastructure and workflows, drive migration from on-prem to cloud HPC, collaborate with architects and product teams, and present Rescale solutions to grow customer adoption and improve the ScaleX platform.

Owner of a 25-account New York brand portfolio focused on retention. Develop success plans, drive product adoption, monitor account health, run QBRs, triage platform and operational issues, coordinate cross-functional resolutions, and build account health reporting. Measure success by GMV retention, CSAT, NPS, and product adoption while contributing to CSM playbooks and tooling.

The Senior Customer Success Manager at xSuite fosters customer relationships, supports product transition, presents solutions, and coordinates sales efforts.

Support and lead a team of Care Advocates to drive customer acquisition, retention, and satisfaction. Collaborate cross-functionally to map the customer journey, identify process gaps, and create, implement, and iterate scalable processes and improvements that support patients throughout their fertility journey.

As a Customer Success Manager, you will drive customer retention and expansion, educate customers on product use, and contribute to Customer Success strategies.

As a Customer Success Manager, you'll support clients by ensuring they effectively utilize Insider One's technology and develop strategies to meet their goals, while building strong relationships and collaborating with technical teams.

As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.

The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.

The Customer Success Manager is responsible for onboarding, maintaining customer relationships, and identifying upsell opportunities, ensuring clients achieve desired outcomes.

The Customer Success Manager at SimScale drives post-sales lifecycle for customers, ensuring product success, managing relationships, and executing strategies for customer retention and business growth.

Serve as the primary post-sales partner for enterprise accounts, leading onboarding, adoption monitoring, mitigation of churn risk, and expansion. Build tailored success plans, coordinate cross-functional delivery, deliver executive business reviews, drive upsell/cross-sell, and relay customer feedback to Product and Engineering.