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Top Remote Senior Customer Success Manager Jobs
The Customer Success Manager at SentinelOne will manage the customer lifecycle, ensuring satisfaction and engagement by addressing customer inquiries, utilizing automation tools, and identifying growth opportunities. The role emphasizes relationship building and advocating for customer needs across departments, while also focusing on customer retention and upselling.
The Customer Success Manager will manage and grow a portfolio of clients, serving as a trusted advisor and resolving issues proactively. This role includes onboarding clients, conducting business reviews, and proposing additional services to enhance client engagement and revenue growth.
As a Customer Success Architect at Neo4j, you will provide technical guidance and advocacy for customers, ensuring they leverage Neo4j's products effectively. Responsibilities include building relationships with clients, managing multiple accounts, collaborating with cross-functional teams, and tracking customer project health to enhance satisfaction and retention rates.
The Scaled Customer Success Manager will manage high-volume accounts, ensuring smooth onboarding and customer satisfaction while identifying growth opportunities. The role involves upselling and cross-selling within existing accounts, using strategic communication and relationship-building skills to enhance customer engagement and retention.
As a Customer Success Manager at ServiceTitan, you'll build strong relationships with assigned customers, guiding them on platform usage to achieve business goals. You'll serve as their primary contact, manage account expectations, proactively engage with clients to understand their needs, analyze success metrics, and address any challenges that may arise to ensure satisfaction and retention.
The Customer Success Manager will build strong relationships with customers, ensuring they effectively use HYPR's services, drive product adoption, and ultimately enhance customer satisfaction and renewals. This role requires proactive strategy development, team collaboration, and a focus on delivering exceptional customer experiences throughout the customer lifecycle.
As a Client Success Director at Vida, you will manage client relationships throughout their journey, ensure client satisfaction, analyze data to provide strategic recommendations, and collaborate with internal teams to enhance business strategies and client engagement.
The Customer Success Manager will be responsible for building relationships with federal customers, leading the onboarding process, ensuring contract renewals, gathering customer feedback, advocating for customer needs, developing product knowledge, and managing customer issues with engineering support.
The Customer Success Manager will act as the primary interface between customers and Abnormal's internal teams, ensuring customer satisfaction, driving platform adoption, and aligning on value objectives. Responsibilities include managing success plans, engaging with senior decision-makers, and providing product education.
As a Customer Success Manager, you will partner with customers to help them achieve their goals using the Instrumentl platform, focusing on onboarding, engagement, retention, and account growth. Your role will involve fostering relationships, evaluating account performance, and collaborating with teams to enhance customer experience.
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
Join Akoya as a Customer Success Manager and be responsible for growing the ecosystem of a data access network. Work collaboratively with various teams to ensure customers derive value from the platform and renew their relationships with us. Enhance customer experiences through product UX and API design.
The Enterprise Customer Success Manager will manage a portfolio of State, Local, and Higher Ed customers, ensuring satisfaction and successful solution adoption. Responsibilities include customer relationship management, onboarding implementation, training, account monitoring, contract renewal, and feedback collection to drive product improvements.
The Customer Success Manager will manage the relationship with customers, ensuring they achieve workplace equity goals. Responsibilities include guiding customers on equity strategies, facilitating compliance, maintaining engagement, and collaborating with internal teams to enhance customer experience.
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The Manager of Enterprise Customer Success will lead a team of six CSMs, focusing on customer satisfaction, retention, product adoption, and expansion within enterprise accounts. Responsibilities include coaching the team, developing customer success strategies, managing renewals, and acting as an executive sponsor for key accounts, while collaborating cross-functionally to enhance customer experiences.
The Dedicated Customer Success Manager (DCSM) at AgileAssets will support and consult clients using AgileAssets software solutions, focusing on their business needs and technical configurations. The DCSM is responsible for client satisfaction, relationship management, and promoting software utilization. This role includes proactive communication, conducting quarterly reviews, increasing product adoption, and ensuring customer loyalty and retention.
Lead and mentor a team of Customer Success Managers, ensuring they hit their KPIs and maintain high performance. Develop customer implementation strategies, improve workflows, and represent the team at client meetings. Ensure client satisfaction and implement best practices for customer success operations.
As a Customer Success Manager, you will build strong relationships with clients, guiding them in achieving workplace equity goals and ensuring compliance with equity standards. This role involves collaboration with various teams to enhance customer experience and may include influencing customer service strategies, managing renewals, and identifying opportunities for product improvement based on customer needs.
The Customer Success Manager will manage client relationships, provide strategic and tactical advice, perform data analysis, and communicate customer needs to the product team. They will also lead training, support sales initiatives, and ensure client satisfaction with healthcare SaaS solutions.
As a Customer Success Manager at Haus, you will lead the customer lifecycle from onboarding to engagement. You'll advise customers on maximizing platform value, establish client success processes, and collaborate with product and engineering teams to enhance features. Building relationships with stakeholders is key to driving adoption and renewals.
As a Senior Technical Success Manager at Imply, you will manage a portfolio of strategic accounts, driving adoption and expansion of the Imply platform. You will onboard new customers, identify their business needs, and collaborate with cross-functional teams to ensure successful implementation and growth. Your role also involves gathering product feedback and developing domain expertise through customer collaboration.
As a Customer Success Manager at Syndio, you'll guide a dedicated portfolio of customers towards achieving their workplace equity goals. Your responsibilities include maintaining strong relationships, advising on equity strategies, ensuring compliance, and driving usage of products while collaborating with various teams to enhance customer journeys.
The DeFi Partner Success Manager will support the DeFi ecosystem protocols within the Aptos network by building and maintaining partner relationships, assisting with inquiries, and driving strategic initiatives. The role involves collaborating with various teams to improve partner experiences and staying informed about industry trends.
As a Customer Success Manager, you will be the face of Insider to our clients. Your main responsibilities include understanding our clients' needs, matching them with our products, ensuring they utilize our technology effectively, and maintaining a strong relationship with them. You will also be responsible for providing feedback to your team, identifying opportunities to add value to our clients' organizations, and contributing to product development. This role requires a university degree in Business, Marketing, Engineering, or related fields.
The Customer Success Manager at Syndio will focus on helping organizations achieve workplace equity by managing customer relationships, guiding clients on equity strategies, and ensuring product utilization and ongoing compliance. The role involves communicating with key decision-makers, collaborating with various teams, and influencing customer service strategies while ensuring customer's needs are met effectively.
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