Get the job you really want.

Top Remote Senior Customer Success Manager Jobs

24 Days Ago
United States
Remote
178 Employees
Junior
178 Employees
Junior
Edtech
The Customer Success Manager at Securly will manage relationships with approximately 300 school districts, focusing on customer satisfaction, retention, and account growth. Responsibilities include relationship management, needs assessment, upselling, and delivering exceptional customer service to enhance client engagement and satisfaction.
24 Days Ago
USA
Remote
180 Employees
90K-100K Annually
Mid level
180 Employees
90K-100K Annually
Mid level
Edtech • Social Impact • Virtual Reality
The Customer Success Manager will enhance customer engagement and retention by driving product adoption and utilization. This role involves analyzing customer data, supporting seamless implementations, facilitating renewal processes, managing customer feedback, and utilizing resources to educate clients, ultimately improving customer satisfaction and reducing churn.
Top Benefits:
401-K
Company Equity
Company Outings
+23 More
23 Days Ago
United States
Remote
28 Employees
Entry level
28 Employees
Entry level
Computer Vision • Healthtech • Software
The Partner Success Manager is responsible for managing relationships with integration partners, ensuring their post-sale success and support. This includes creating training content, conducting webinars, resolving issues, and collaborating cross-functionally to optimize integration outcomes and improve customer satisfaction.
24 Days Ago
USA
Remote
180 Employees
75K-85K Annually
Junior
180 Employees
75K-85K Annually
Junior
Edtech • Social Impact • Virtual Reality
As an Associate Customer Success Manager, you will support customer engagement and retention, drive product adoption, and ensure customers leverage the value of Transfr's offerings. You will collaborate with the Customer Success team to address challenges, facilitate renewals, and implement customers' success plans, driving improvements in business metrics and customer feedback processes.
Top Benefits:
401-K
Company Equity
Company Outings
+23 More
24 Days Ago
USA
Remote
63 Employees
Mid level
63 Employees
Mid level
Healthtech • Software
As a Client Success Manager, you'll build and maintain relationships with key users in SMB accounts, ensuring they achieve their goals with our SaaS product. You'll support enterprise accounts, drive revenue growth through upselling, collaborate with product and support teams, and manage new customer implementations. This role requires critical thinking, problem-solving abilities, and strong communication skills.
24 Days Ago
USA
Remote
180 Employees
90K-100K Annually
Mid level
180 Employees
90K-100K Annually
Mid level
Edtech • Social Impact • Virtual Reality
The Customer Success Manager at Transfr will focus on ensuring customers derive value from the company's immersive training products. They will drive customer engagement, monitor utilization, prevent churn, and secure subscription renewals while providing implementation support and developing self-service resources.
Top Benefits:
401-K
Company Equity
Company Outings
+23 More
24 Days Ago
Akron, OH, USA
Remote
109 Employees
Mid level
109 Employees
Mid level
Artificial Intelligence
The Client Success Manager (CSM) serves as a trusted advisor for mid-to-large enterprise clients, focusing on driving client success through performance reporting, campaign strategy, and client communication. Responsibilities include managing client relationships, leading campaign planning, troubleshooting, and advocating for client needs. The CSM is also responsible for updating revenue forecasts and reviewing client health to identify expansion opportunities.
23 Days Ago
United States
Remote
60 Employees
100K-160K Annually
60 Employees
100K-160K Annually
Software
The Customer Success Manager/Sr. Customer Success Manager at Nooks will be responsible for transforming sales reps' manual tasks into automated processes using AI tools and collaboration. They will focus on improving sales pipeline efficiency and productivity through automation and real-time analytics. The role involves working with a fast-growing team and contributing to the growth of Nooks' sales platform.
24 Days Ago
Washington, DC, USA
Remote
600 Employees
Mid level
600 Employees
Mid level
Software
As the Manager of Customer Success focused on the Public Sector, you will lead a team of Customer Success Engineers, ensuring customer onboarding, adoption, and value realization across Cribl's products. You will drive team performance, conduct customer health checks, and collaborate with cross-functional teams to enhance customer success and operational efficiency.
24 Days Ago
Arlington, VA, USA
Remote
105 Employees
Senior level
105 Employees
Senior level
Software
The Customer Success Manager will serve as a strategic advisor to customers, ensuring solution adoption, revenue management, and customer growth. Responsibilities include managing account relationships, providing tactical support, educating on platform features, analyzing engagement data, and collaborating cross-functionally to drive customer success initiatives.
24 Days Ago
New York, NY, USA
Remote
24 Employees
Mid level
24 Employees
Mid level
eCommerce
As a Customer Success Manager, you'll build and manage relationships with clients, utilize data analytics to enhance product recommendations, and ensure client accounts are optimized for success. You'll also create and manage performance dashboards tailored to client needs and support ongoing development requests.
24 Days Ago
21 Locations
Remote
132 Employees
Mid level
132 Employees
Mid level
Fintech • Information Technology
As a Customer Success Manager at Alpaca, you will lead relationships with B2B customers from launch to renewal, ensuring their success and satisfaction. You will manage escalations, drive feature adoption, forecast growth, and communicate account status while fostering strong internal and external relationships to support customer goals.
24 Days Ago
United States
Remote
246,171 Employees
Mid level
246,171 Employees
Mid level
Information Technology
As a Customer Success Manager, you will build and nurture long-term relationships with strategic accounts, ensuring they derive maximum value from Secureworks’ software. Your role involves educating customers, monitoring their progress, and collaborating with teams to enhance customer satisfaction and drive business growth.
24 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio will guide companies in achieving workplace equity by managing their relationships, ensuring compliance, and driving the effectiveness of equity tools. This role requires collaboration with various teams to support customer needs, influence service strategy, and lead initiatives focused on diversity and inclusion.
25 Days Ago
USA
Remote
68 Employees
Senior level
68 Employees
Senior level
Big Data • Machine Learning • Software • Analytics
The Customer Success Manager will manage enterprise accounts, ensuring customer retention, expansion, and adoption of services. This includes building strategic relationships, collaborating on renewals, and contributing to implementation playbooks. The role requires significant travel and involves negotiation and project management of professional services.
24 Days Ago
United States
Remote
200 Employees
Senior level
200 Employees
Senior level
Information Technology • Sales • Software • Cybersecurity
As a Customer Success Manager, you will be responsible for onboarding customers, providing guidance on the Cymulate platform, ensuring customer satisfaction, measuring success, and identifying expansion opportunities. You will act as a trusted advisor, educating clients on best practices and new features in cybersecurity.
Top Benefits:
401-K
401-K Matching
Company Equity
+16 More
25 Days Ago
United States
Remote
Mid level
Mid level
Software
The Customer Success Manager at Vercel will manage a portfolio of Enterprise customer accounts, driving business value and ensuring customer satisfaction. This role involves onboarding, success criteria measurement, issue resolution, and identifying expansion opportunities, while collaborating with various stakeholders to enhance the customer experience.
22 Days Ago
Austin, TX, USA
Remote
619 Employees
Senior level
619 Employees
Senior level
Software
As the Manager of Customer Success, you will ensure customer satisfaction and success with SafetyCulture's platform by driving adoption, retention, and expansion initiatives. You will coach the team, analyze customer data, and collaborate with other departments to implement strategies that enhance customer experience and product feedback.
25 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio is responsible for fostering strong relationships with clients, guiding them in achieving workplace equity goals, ensuring compliance, and driving product utilization. This role requires effective communication with various stakeholders, collaboration with internal teams, and proactive customer support to lead renewals and upsell opportunities.
24 Days Ago
2 Locations
Remote
124 Employees
Junior
124 Employees
Junior
Fintech • Financial Services
The RVP, Customer Success at Candex will manage client launches and enhance customer relationships to boost satisfaction and retention. Responsibilities include strategic positioning, technical support, data analytics, and identifying growth opportunities. Collaboration with sales and product development is key to optimize customer experience and facilitate product adoption.

Top Companies Hiring Remote Senior Customer Success Managers

See All
Securly Thumbnail
Edtech
4 Offices
178 Employees
Dell Technologies Thumbnail
Information Technology
10 Offices
246171 Employees
Pearl Thumbnail
Software • Healthtech • Computer Vision
West Hollywood, CA
28 Employees
SafetyCulture Thumbnail
Software
Kansas City, MO
619 Employees
Nooks Thumbnail
Software
San Francisco, California
60 Employees
Candex Thumbnail
Fintech • Financial Services
New York, New York
124 Employees
All Filters
Date Posted
Job Category
Experience
Industry
Show more
Show less
Company Name
Company Size