We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.
Job Details
Position Summary:
Plans, schedules and execute all aspects of Haemonetics TEG® system implementations according to strict deadlines and within budget. This includes engaging and managing customer Laboratory, IT and clinical resources and ensuring quality control throughout projects. Responsible for on- site device setup, configuration, operator training and validation of analyzer.
What is the Device:
The TEG® system delivers a comprehensive assessment of a patient’s hemostasis quickly, giving clinicians the invaluable insight needed to deliver more targeted treatment. It delivers high quality test results with an easy-to-operate analyzer requiring minimal training.
The automated cartridge-based system runs up to four assays simultaneously without any manual reagent mixing. The TEG 6s analyzer is the smallest cartridge-based viscoelastic analyzer available and can be confidently placed in a variety of settings.
Key Accountabilities:
-
Provides services such as on-site installation, software and hardware configuration, product support, trouble shooting of Haemonetics equipment.
-
Works extensively with customer to validate analyzers.
-
Provides operator training for Haemonetics software and devices.
-
Supports analyzer testing and evaluating calibration reagents and QC controls.
-
Conducts tests using calibrated pipettes in a clinical, laboratory or research setting
-
Blood sample handling as it relates to hemostasis and coagulation testing
-
Lead, facilitate, coordinate, and track day-to-day activities required to ensure the project is completed on time.
-
Communicates progress and outcomes against tasks to internal and external stakeholders
-
Leads regular status meetings with project team.
-
Demonstrates effective communication and engagement with customer.
-
Ensures complete project closure including customer acknowledgement, equipment and materials reconciliation, and transition to Customer Support.
-
Utilizes time, project-and support-tracking tools.
-
Resolves and/or escalates issues in a timely manner.
-
Adheres to and follows Haemonetics policies and procedures.
Requirements:
-
Experience implementing and supporting laboratory, medical technology or clinical solutions in healthcare desired
-
IT and/or software implementation experience desired
-
Strong written and verbal communication skills required
-
Ability to travel up to 65%. Extensive overnight travel as required.
-
East coast customer coverage-Candidates must be located near a major airport.
-
Open to New England remote with strong preference for Hartford, CT; Boston, MA and Pittsburgh, PA based candidates).
EEO Policy Statement
What We Do
Haemonetics (NYSE: HAE) is a global healthcare company dedicated to providing a suite of innovative medical products and solutions for customers, to help them improve patient care and reduce the cost of healthcare. Our technology addresses important medical markets: blood and plasma component collection, the surgical suite, and hospital transfusion services. To learn more about Haemonetics, visit www.haemonetics.com.