We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.
Job Details
Accountabilities:
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Provides services such as on-site installation, software and hardware configuration, product support, trouble shooting of Haemonetics equipment.
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Works extensively with customer to validate analyzers.
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Provides operator training for Haemonetics software and devices.
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Supports analyzer testing and evaluating calibration reagents and QC controls.
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Conducts tests using calibrated pipettes in a clinical, laboratory or research setting
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Blood sample handling as it relates to hemostasis and coagulation testing
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Lead, facilitate, coordinate, and track day-to-day activities required to ensure the project is completed on time.
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Communicates progress and outcomes against tasks to internal and external stakeholders
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Leads regular status meetings with project team.
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Demonstrates effective communication and engagement with customer.
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Ensures complete project closure including customer acknowledgement, equipment and materials reconciliation, and transition to Customer Support.
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Utilizes time, project-and support-tracking tools.
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Resolves and/or escalates issues in a timely manner.
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Adheres to and follows Haemonetics policies and procedures.
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Extensive overnight travel as required.
Requirements:
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Experience implementing, using and supporting laboratory, medical technology or clinical solutions in healthcare required
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Experience implementing and supporting laboratory, medical technology or clinical solutions in healthcare desired
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IT and/or software implementation experience desired
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Strong written and verbal communication skills required
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Ability to travel up to 65%
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East coast customer coverage-Candidates must be located near a major airport. Pennsylvania, Maryland, Virginia, New Jersey and North Carolina
EEO Policy Statement
What We Do
Haemonetics (NYSE: HAE) is a global healthcare company dedicated to providing a suite of innovative medical products and solutions for customers, to help them improve patient care and reduce the cost of healthcare. Our technology addresses important medical markets: blood and plasma component collection, the surgical suite, and hospital transfusion services. To learn more about Haemonetics, visit www.haemonetics.com.
