Top Remote Jobs in Columbus, OH

The Customer Success Architect guides customers through SaaS onboarding and implementation, coordinates milestones and project scope, connects product capabilities to customer workflows, resolves concerns, and advocates for customer success. The role builds relationships with users and executive sponsors, collaborates across Customer Success, Sales, Support, Product, and R&D, and shares customer insights to improve implementation practices. US-remote with 10% travel to customer sites and events.

Own product marketing for Escape’s application security platform, defining positioning, messaging, go-to-market strategies, launch plans, competitive research, thought leadership, and sales enablement. The role translates technical security capabilities into compelling narratives for security leaders and engineers, supports pipeline growth, and establishes scalable product marketing processes across US and European markets.

Staff qualified contractors onto client projects by sourcing, screening, matching, onboarding, and tracking them through their first billed hour. The role manages high-volume contingent staffing, collaborates with delivery and operations teams, maintains ATS and staffing data, redeploys contractors, and reports on fill rates, time-to-staff, time-to-billing, and utilization.

Lead the product strategy and execution for LawnStarter’s consumer and Pro AI agent experiences. Own conversational AI, agent actions, customer-to-Pro messaging, human handoffs, workflow integrations, external AI agent access, evaluations, and guardrails. Ship reliable AI capabilities that resolve issues, complete bookings and service changes, improve productivity, and increase retention. This individual contributor role requires cross-functional leadership across engineering, applied science, design, data, support, and operations.

Supports HR services for U.S., international assignment, and Employer of Record employees across multiple countries. Responsibilities include onboarding, payroll and benefits enrollment, work authorization, policy guidance, performance reviews, international assignment payments, offboarding, employee records, labor-law compliance, and coordination with vendors and EOR partners. The role also supports medical clearances, assignment travel, household goods shipments, and employee customer service in a multicultural humanitarian environment.

Own Lantern’s identity control plane, including lifecycle automation, access management, federation, privileged access, secrets, workload identities, and identity-as-code. Establish Zero Trust, RBAC/ABAC, phishing-resistant MFA, Conditional Access, and verification standards for regulated healthcare systems handling PHI. Partner with cloud, platform, service delivery, and governance teams while serving as the technical authority reporting to the CISO. This hands-on principal role requires automation, structural control improvements, and independently verifiable enforcement.

Conduct compliance testing and monitoring across the bank and fintech partners, document findings, identify control weaknesses, assess regulatory changes, and collaborate with business, risk, legal, and partner teams to strengthen compliance processes.

Owns and administers Costpoint and related financial systems, leading configuration, integrations, troubleshooting, reporting, data models, automation, and technical solution design. Translates finance business needs into system enhancements, manages data flows and reconciliation, resolves complex issues, supports audit readiness, and mentors junior administrators. Partners with Finance, Accounting, IT, and leadership while supporting Agile delivery and continuous improvement.

Supports field Account Executives and clients by preparing quotes and proposals, processing orders, managing order status, coordinating with vendors and delivery teams, resolving client issues, and advising on internal and vendor processes. The role also prioritizes requests, supports sales growth, negotiates order discrepancies, and ensures service-level commitments are met.

Manages sales growth across Arizona, New Mexico, and Southern Nevada for utility equipment customers. Develops territory plans, expands accounts, identifies fleet replacement opportunities, maintains forecasts and pipelines, conducts equipment demonstrations, and builds relationships with public power and investor-owned utilities. Coordinates post-sale support, resolves customer concerns, provides competitive market intelligence, and travels extensively for customer meetings, fleet evaluations, trade shows, and events.