Top Remote Customer Success Jobs in Columbus, OH

The Virtual Banker II manages client banking relationships, provides strong customer service, and helps clients with their financial needs while engaging over phone and video.

Negotiate delinquent accounts on behalf of clients, establish relationships with partners, and manage client finances while focusing on meeting clients' needs.

As a Customer Success Coordinator, you'll manage customer renewals, identify growth opportunities, and ensure customer satisfaction. You will collaborate with various teams to enhance the customer journey through effective communication and organization.

Manage and grow a portfolio of affiliate partnerships, overseeing operations, performance, strategy, and relationship management to ensure client satisfaction and achieve growth objectives.

As a Chat Advocate, you will deliver exceptional customer service through chat interactions, multitasking to manage multiple customer chats simultaneously while ensuring prompt and quality responses.

Develop end-user documentation for the Kustomer platform, create content for support center, and optimize documentation workflows using AI.

Responsible for onboarding new customers by implementing POS solutions, configuring hardware and software, conducting training, and ensuring a smooth transition.

The Product Support Engineer will provide advanced technical support for an Android-based POS system, diagnosing complex issues for software and hardware, guiding support teams, and maintaining documentation.

The Senior Technical Architect at Jasper will work with customers to customize AI content generation solutions, providing training and support while managing technical implementations.

As a Campus Intern, you will connect IT departments with University Administration and CDW, enhance technology at the University, and gain on-the-job training while working flexible hours.

As a Campus Intern, you will enhance the technology experience at your university, support CDW’s sales team, and build relationships on campus.

The Director, Strategic Accounts will manage a team to retain and upsell Mid-Market clients, ensuring excellent client experiences and achieving KPIs such as improved Net Revenue Retention.