HR Business Partner I

***Salary and Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role.***

Job Summary 

The Human Resources Business Partner (HRBP) is an integral member of CRS’ global HR, Global Mobility, and global community. Serving as a subject matter expert in HR policies and practices, the HRBP I provides exceptional support, service and guidance to US based staff, staff deployed on International Assignments to over 60 developing nations and high conflict zones, as well as those employed through an Employer of Record (EOR). EOR staff primarily based in Europe and Canada.  

The HRBP I plays a collaborative role within the Global People Resources (GPR) team, focusing on employee support and services and partnering closely with GPR partners and CRS vendors.

Roles and Key Responsibilities 

• Partner with recruitment, compensation, and Employer of Record in conducting background checks, evaluating pay rates, and validating work and residency authorization.
• Support onboarding staff, ensuring all required employment documents are completed and retained (including work authorization) in employee files.
• Ensure new staff are enrolled in respective payroll and benefits programs. 
• Ensure new staff are aware of all relevant policies, procedures, working conditions, as well as agency behavioral expectations.
• Ensure new staff are aware of eligibility for CRS benefit programs. 
• Initiate & audit international assignment payments.
• Advise and assist managers and employees in the interpretation and implementation of all relevant policies and procedures.
• Maintain accurate, up to date and comprehensive records related to employee details, transactions, and changes. 
• Support  annual performance reviews and merit increases.
• Support offboarding, ensure compliance with respective labor laws and CRS practices and policies.
• Provide timely and effective customer service and support. 
• Ensure changes in policy or practices that impact staff are made accessible to GPR colleagues, relevant employees and their managers.
• Keep abreast of new developments and changes in HR policies, local labor laws, and regulations.

Other Duties

• For all new hires, ensures timely completion of Self-Disclosure forms. 
• For all colleagues hired through the EOR, manages the  collection of relevant hire information and  provides to the EOR; coordinates the CRS and EOR onboarding and offboarding processes. 
• For all new candidates/ colleagues offered an International Assignment role, ensure timely completion of medical clearance process, support assignment related travel, and shipment of household goods (coordinating with procurement).
• Work with GPR partners to ensure timely and effective support for existing EOR employees.

Knowledge, Skills and Abilities   

• Proficiency in Microsoft Office 365 and Oracle, and ability to learn other software as needed.
• Tact, diplomacy, mature judgment and creative problem-solving skills. 
• Strong organizational skills which include establishing priorities and meeting deadlines.
• Demonstrated ability to communicate clearly and concisely both verbally and in writing
• Demonstrated ability to take initiative.
• Attention to detail and strong follow-through and ability to follow established processes accurately.
• Flexible, patient, and strong interpersonal skills consistent with the delivery of exceptional customer service, particularly in a multi-cultural work environment.
• Ability to work independently and within a team environment.
• Ability and willingness to be cross-trained.
• Ability to handle sensitive information with confidentiality and discretion.

Required Languages: Fluent in English, Spanish or French a plus.

Travel: Must be willing and able to travel up to 5%. 

Supervisory Responsibilities: No

Basic Qualifications  

• Bachelor's degree in related field.
• Five to eight years of experience in Human Resources, International Development, or a combination of the two.

Preferred Qualifications

• Experience working with Oracle
• Experience developing and implementing Onboarding programs.
• Experience in working in a multi-cultural and/or humanitarian context.
• Experience managing high volume of transactional human resources details across a complex multi-country, multi-payroll, and multi-employer environment.
• Experience providing HRBP administrative support for workers employed by an Employer of Record.
• Experience administering international assignment program benefits.

Agency Competencies (for all CRS Staff):

• Personal Accountability – Consistently takes responsibility for one’s own actions. 
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

What we offer

CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan.  Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role.  CRS´ work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world. 

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.  Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.  We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.  The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.

CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS is an Equal Opportunity Employer.

General Requirements

CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements.  All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.