Top Remote Customer Success Jobs in Columbus, OH

17 Days AgoSaved
Remote
Remote Columbus, OH
120K-160K Annually
Mid level
120K-160K Annually
Mid level
Artificial Intelligence • Hardware • Robotics • Software
The Customer Success Manager will drive customer implementation, retention, and expansion by managing accounts, providing support, and ensuring clients realize the value of Skydio's solutions.
Top Skills: Project Management ToolsSoftware DevelopmentUnmanned Aircraft Systems
Reposted 17 Days AgoSaved
Remote
Remote Columbus, OH
76K-95K Annually
Mid level
76K-95K Annually
Mid level
HR Tech • Software
The Customer Success Manager II manages customer relationships, driving platform adoption and retention, while collaborating with various departments to ensure client success.
Top Skills: CRMGainsightHubspotLeave Management SaasSalesforce
17 Days AgoSaved
Remote or Hybrid
Remote Columbus, OH
Senior level
Senior level
Cloud • Edtech • Marketing Tech • Software
The Customer Success Manager enhances customer experience through support, strategic guidance, and relationship building to drive product adoption and success.
Top Skills: Ai Solutions
17 Days AgoSaved
Remote
Remote Columbus, OH
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Edtech • Machine Learning • Software • Database
The Customer Success Manager will lead onboarding, maintain relationships, analyze data, facilitate renewals, and gather customer feedback while managing complex district implementations.
Top Skills: ClasslinkCleverGainsightGoogle SuiteSalesforceSftp
Reposted 17 Days AgoSaved
Remote
Remote Columbus, OH
Mid level
Mid level
Artificial Intelligence • Healthtech • Software • Automation
Manage a portfolio of mid-market and SMB law firms through onboarding and ongoing success, enhancing relationships and identifying growth opportunities.
Top Skills: CRMSaaS
Reposted 17 Days AgoSaved
Remote
Remote Columbus, OH
Mid level
Mid level
Artificial Intelligence • Healthtech • Software • Automation
The Customer Success Lead will manage enterprise accounts, drive customer adoption, ensure value realization, and oversee onboarding and account health.
Top Skills: GainsightHubspotSalesforce
Reposted 17 Days AgoSaved
Remote
Remote Columbus, OH
Junior
Junior
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills: ExcelFreshdeskSFDCZendesk
Reposted 17 Days AgoSaved
Remote
Remote Columbus, OH
140K-160K Annually
Junior
140K-160K Annually
Junior
Information Technology • Software • Analytics
The Customer Success Manager will oversee a customer portfolio, drive user adoption, manage renewals, and identify expansion opportunities while collaborating with various internal teams to optimize customer success with Nue's products.
Top Skills: Ai ToolsChargebeeSalesforce CpqStripe BillingZuora
Reposted 17 Days AgoSaved
Remote or Hybrid
Remote Columbus, OH
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
Lead and scale the PBM Client Success team to drive retention, renewal, upsell, and client satisfaction. Build PBM-specific strategy, playbooks, processes, and KPIs; oversee escalations and executive relationships; partner cross-functionally on product, implementation, and analytics; manage onboarding, training, and team performance.
Top Skills: CRMGoogle SuiteMS OfficeSalesforce
Reposted 18 Days AgoSaved
Remote
Remote Columbus, OH
Junior
Junior
Information Technology • Consulting
As a Customer Success Manager, you will help customers drive value from products, enhance engagement, manage account health, and support retention efforts.
Top Skills: Crm SoftwareCustomer Success Software
Reposted 18 Days AgoSaved
Remote
Remote Columbus, OH
Junior
Junior
Enterprise Web • Information Technology • Payments • Sales
The Customer Success Manager will manage a portfolio, drive customer adoption and outcomes, and build client relationships to ensure satisfaction and renewals.
Top Skills: Salesforce
Reposted 18 Days AgoSaved
Remote
Remote Columbus, OH
Mid level
Mid level
Big Data Analytics
The Customer Success Manager will engage and manage utility customers, driving value and expansion through strong relationships and industry expertise. Responsibilities include onboarding, support, and collaboration across teams to ensure customer success and retention.
Top Skills: Ai ToolsGainsightHubspotPythonSnowflakeSQL
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Reposted 18 Days AgoSaved
Remote
Remote Columbus, OH
Entry level
Entry level
Software • Automation
The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.
Top Skills: Cx AutomationTotangoVerint Products
Reposted 18 Days AgoSaved
Remote
Remote Columbus, OH
Senior level
Senior level
Artificial Intelligence • Healthtech • Machine Learning
The Customer Success Manager will oversee enterprise accounts, drive customer health and success, identify growth opportunities, and collaborate cross-functionally to enhance product adoption in healthcare AI.
Top Skills: APIsCrm SoftwareCs Tools
Reposted 18 Days AgoSaved
Remote
Remote Columbus, OH
95K-105K Annually
Senior level
95K-105K Annually
Senior level
Real Estate • Software
The Senior Customer Success Manager builds strategic partnerships with enterprise customers, driving retention, adoption, and growth by leveraging product knowledge and industry expertise to achieve customer goals.
Top Skills: ExcelOutlookPowerPointWord
Reposted 18 Days AgoSaved
Remote
Remote Columbus, OH
60K-60K Annually
Mid level
60K-60K Annually
Mid level
Events
The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.
Top Skills: Google For BusinessMS Office
Reposted 18 Days AgoSaved
Remote
Remote Columbus, OH
Junior
Junior
Edtech
Looking for Customer Success Managers for future roles, focusing on managing SaaS customers, ideally in EdTech, with strong engagement and organizational skills.
Top Skills: Customer Marketing PlatformsGainsightSalesforce
Mid level
Edtech
The role involves managing post-sale relationships with large school districts, driving product adoption, and maintaining strategic conversations with senior stakeholders. It requires excellent communication skills and experience in public sector accounts.
Reposted 18 Days AgoSaved
Remote or Hybrid
Remote Columbus, OH
72K-115K Annually
Junior
72K-115K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager enhances customer satisfaction by managing accounts, resolving issues, guiding product utilization, and fostering long-term relationships to ensure client success with ServiceTitan.
Top Skills: GainsightSalesforceTableau
Reposted 19 Days AgoSaved
Remote or Hybrid
Remote Columbus, OH
Entry level
Entry level
Marketing Tech • Retail • Sales • Analytics
The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.
Top Skills: B2B SaasCrms
Reposted 19 Days AgoSaved
Remote
Remote Columbus, OH
143K-231K Annually
Senior level
143K-231K Annually
Senior level
Artificial Intelligence • Information Technology • Software • Automation
As a Senior Customer Success Manager, act as a strategic partner for enterprise clients, driving retention, expansion, and aligning adoption paths with business goals through collaborative efforts across several teams.
Top Skills: GainsightSalesforce
Reposted 19 Days AgoSaved
Remote
Remote Columbus, OH
66K-88K Annually
Mid level
66K-88K Annually
Mid level
Information Technology • Software
The Customer Success Manager will engage customers, align goals with insights, support renewals, and optimize outcomes through collaboration and analytics.
Top Skills: GainsightSalesforce
Reposted 19 Days AgoSaved
Remote
Remote Columbus, OH
130K-170K Annually
Expert/Leader
130K-170K Annually
Expert/Leader
Cloud • Digital Media • Professional Services • Database
The Customer Success Manager will drive customer adoption, retention, optimize user experience, and lead onboarding while collaborating across teams to enhance customer satisfaction and outcomes.
Reposted 19 Days AgoSaved
In-Office or Remote
Remote Columbus, OH
Mid level
Mid level
Security
The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.
Top Skills: FedrampFido2MfaPkiSsoZero Trust
Reposted 19 Days AgoSaved
Remote
Remote Columbus, OH
180K-220K Annually
Senior level
180K-220K Annually
Senior level
Healthtech
The Regional Customer Success Director will oversee a multi-disciplinary team to drive the adoption of Heartflow's cardiac diagnostic solutions, ensuring operational excellence and customer satisfaction across assigned territories.
Top Skills: Ai-Driven TechnologyCustomer Relationship Management SoftwareHealthcare It Solutions
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