Top Remote Customer Success Jobs in Columbus, OH

The Customer Success Manager will manage post-sale journeys for nonprofit customers by fostering relationships, driving adoption, and advocating for customer needs while ensuring satisfaction and account growth.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

Lead client success and growth initiatives at Ruvixx by spearheading enterprise opportunities and managing strategic accounts, ensuring campaign success and stakeholder engagement.

As a Customer Success Executive, you will implement AI solutions in healthcare systems, ensuring strong adoption, measurable outcomes, and collaborating closely with clinical and operational teams.

As Manager of Customer Success for the SMB segment, you will lead a team, design engagement strategies, drive growth metrics, and optimize customer journeys to ensure high retention and expansion across 6,000 districts.

The Customer Success Operations Analyst will build reporting and dashboards, drive data-informed decisions, and improve customer success outcomes through analytics and automation.

The Customer Success Manager will manage client relationships, drive expansion in existing accounts, and support customers in achieving their goals with Keeper's cybersecurity solutions.

The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.

The Customer Success Manager will oversee onboarding, training, and customer relations for churches, collaborating with the Head of Customer Experience to shape the organization as it scales.

The Senior Customer Success Manager will mentor customers on Sonatype product implementations, build trusted relationships, and drive customer value, ensuring high renewal rates and successful product usage.

The Sr. Customer Success Manager advocates for customers, drives product adoption, assesses customer health, identifies growth opportunities, and manages renewals while optimizing customer satisfaction.

The Customer Success Manager advocates for customers, drives product adoption, identifies expansion opportunities, and manages account relationships, ensuring customer satisfaction and value delivery.

The Customer Success Manager will build relationships, drive product adoption, and ensure customer satisfaction and renewals within strategic accounts. Responsibilities include managing client interactions and escalating issues for resolution.

The Strategic Customer Success Manager will drive engagement and retention for healthcare clients, ensuring they gain maximum value from Clarium's AI-powered platform through proactive relationship management and cross-functional coordination.

The Senior Customer Success Manager drives customer onboarding, engagement, and retention while managing risks and relationships across accounts to ensure measurable ROI.

The Mid-Market Customer Success Manager at Onit manages a portfolio of 60 accounts, guiding legal departments to maximize value from the software while minimizing churn and supporting renewals through collaboration and customer advocacy.

The Technical Customer Success Associate/Manager will implement and support SwiftMR software in healthcare settings, diagnose technical issues, and ensure client satisfaction. Responsibilities include integrating software with MRI systems and providing application support to clients. Regular check-ins and documentation are also part of the role.

The Senior Group Manager leads Customer Success Managers, driving customer retention and revenue growth while optimizing operations and team performance.

The Senior Customer Success Manager owns strategic customer relationships in healthcare, guiding enterprise accounts from launch to renewal while utilizing AI solutions to enhance patient experiences and drive measurable outcomes.

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.

The Client Success Coordinator supports account teams by managing administrative tasks, tracking deliverables, and assisting with reporting and data accuracy, while learning about Comscore's tools and processes.

The Client Success Strategist manages client relationships, ensuring clear communication and project coordination across marketing teams to foster client success.

Manage a portfolio of strategic customers, drive adoption and growth, serve as a technical advisor, and collaborate cross-functionally to ensure customer success and satisfaction.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.