Top Remote Customer Success Jobs in Columbus, OH

Reposted 19 Days AgoSaved
Remote or Hybrid
Remote Columbus, OH
72K-115K Annually
Junior
72K-115K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager enhances customer satisfaction by managing accounts, resolving issues, guiding product utilization, and fostering long-term relationships to ensure client success with ServiceTitan.
Top Skills: GainsightSalesforceTableau
Reposted 20 Days AgoSaved
Remote or Hybrid
Remote Columbus, OH
Entry level
Entry level
Marketing Tech • Retail • Sales • Analytics
The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.
Top Skills: B2B SaasCrms
Reposted 20 Days AgoSaved
Remote
Remote Columbus, OH
143K-231K Annually
Senior level
143K-231K Annually
Senior level
Artificial Intelligence • Information Technology • Software • Automation
As a Senior Customer Success Manager, act as a strategic partner for enterprise clients, driving retention, expansion, and aligning adoption paths with business goals through collaborative efforts across several teams.
Top Skills: GainsightSalesforce
Reposted 20 Days AgoSaved
Remote
Remote Columbus, OH
66K-88K Annually
Mid level
66K-88K Annually
Mid level
Information Technology • Software
The Customer Success Manager will engage customers, align goals with insights, support renewals, and optimize outcomes through collaboration and analytics.
Top Skills: GainsightSalesforce
Reposted 20 Days AgoSaved
Remote
Remote Columbus, OH
130K-170K Annually
Expert/Leader
130K-170K Annually
Expert/Leader
Cloud • Digital Media • Professional Services • Database
The Customer Success Manager will drive customer adoption, retention, optimize user experience, and lead onboarding while collaborating across teams to enhance customer satisfaction and outcomes.
Reposted 20 Days AgoSaved
In-Office or Remote
Remote Columbus, OH
Mid level
Mid level
Security
The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.
Top Skills: FedrampFido2MfaPkiSsoZero Trust
Reposted 20 Days AgoSaved
Remote
Remote Columbus, OH
180K-220K Annually
Senior level
180K-220K Annually
Senior level
Healthtech
The Regional Customer Success Director will oversee a multi-disciplinary team to drive the adoption of Heartflow's cardiac diagnostic solutions, ensuring operational excellence and customer satisfaction across assigned territories.
Top Skills: Ai-Driven TechnologyCustomer Relationship Management SoftwareHealthcare It Solutions
Reposted 20 Days AgoSaved
Remote
Remote Columbus, OH
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Healthtech
The Customer Success Associate supports customer relationships, engagement, and operational excellence while preparing to advance to a Customer Success Manager role.
Top Skills: Salesforce
Reposted 20 Days AgoSaved
Remote
Remote Columbus, OH
150K-150K Annually
Senior level
150K-150K Annually
Senior level
Big Data • Fintech • Database • Analytics • Financial Services
As an Enterprise Client Success Manager, you will manage key accounts, foster relationships, drive growth strategies, and collaborate cross-functionally to align client goals with Array's offerings.
Top Skills: Ai ToolsFinancial Innovation Platform
Reposted 20 Days AgoSaved
Remote or Hybrid
Remote Columbus, OH
Mid level
Mid level
Computer Vision • Machine Learning • Mobile • Productivity • Software
The Customer Success Engineer will manage key US enterprise accounts by driving adoption, providing technical guidance, and facilitating solutions integration while collaborating with cross-functional teams.
Top Skills: Ai Development ToolsAndroidCobolFlutterGainsightiOSPlanhatReact NativeSalesforceSdks
21 Days AgoSaved
Remote
Remote Columbus, OH
140K-185K Annually
Senior level
140K-185K Annually
Senior level
Artificial Intelligence • Hardware • Robotics • Software
The CSM Manager leads a team of customer success managers for major public safety customers, ensuring customer satisfaction, driving outcomes, and resolving high-priority issues.
Top Skills: Drone TechnologiesPublic Safety Technology ProgramsUas Operations
Reposted 21 Days AgoSaved
Remote
Remote Columbus, OH
Mid level
Mid level
Marketing Tech
This role focuses on customer onboarding, training, and support in a fast-paced environment, ensuring brands gain value from OuterSignal's insights.
Top Skills: GorgiasKlaviyoMeta Ads ManagerSms Platforms
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21 Days AgoSaved
Remote
Remote Columbus, OH
167K-213K Annually
Senior level
167K-213K Annually
Senior level
Information Technology • Cybersecurity
The Director of Client Success will lead the Client Success team, focusing on partner satisfaction, retention, and expansion while integrating AI-driven strategies for efficiency and value realization from the platform.
Top Skills: AIAutomationLlm-Based ToolingPredictive AnalyticsTelemetryUsage Data
21 Days AgoSaved
Remote
Remote Columbus, OH
Senior level
Senior level
Edtech • Machine Learning • Software • Database
The Director of Customer Success leads a team to drive customer engagement, retention, revenue growth, and strategic account management in an educational tech context. Responsibilities include managing performance metrics, fostering executive relationships, and implementing operational improvements for customer success outcomes.
Top Skills: B2B SaasDashboards
21 Days AgoSaved
Remote
Remote Columbus, OH
85K-90K Annually
Mid level
85K-90K Annually
Mid level
Edtech • Information Technology • Software • Virtual Reality
The Customer Success Manager handles a portfolio of 150+ accounts, focusing on onboarding, customer health monitoring, and ensuring adoption of the Transfr platform.
Top Skills: ChurnzeroClientsuccessCustomer Success Automation PlatformsGainsight
21 Days AgoSaved
Remote
Remote Columbus, OH
Mid level
Mid level
Fintech • Information Technology
As a Customer Success Manager, you will ensure positive experiences for UK and EU partners from contract signature through renewal, manage relationship health, and assist partners in leveraging Alpaca's APIs and services effectively.
Top Skills: APIsGoogle WorkspaceJIRAMS OfficeSaaSSlackTicketing Systems
21 Days AgoSaved
Remote
Remote Columbus, OH
90K-110K Annually
Senior level
90K-110K Annually
Senior level
AdTech • Digital Media • News + Entertainment • Other
The Associate Director of Client Success will lead a team managing client relationships, ensuring campaign success and driving client retention and growth.
Top Skills: Google Office Suite
21 Days AgoSaved
Remote
Remote Columbus, OH
142K-264K Annually
Senior level
142K-264K Annually
Senior level
Cloud • Security • Software • Cybersecurity
As a Senior Customer Success Engineer at Veeam, you will drive technical success across client engagements, lead onboarding processes, conduct recovery simulations, and manage stakeholder communications, ensuring long-term customer outcomes and satisfaction.
Top Skills: AutomationAWSCloud PlatformsDr&R Best PracticesAzureOperating SystemsScriptingStorageVeeam ProductsVirtualization
21 Days AgoSaved
Remote
Remote Columbus, OH
124K-155K Annually
Senior level
124K-155K Annually
Senior level
Information Technology • Software
Manage a book of 15-20 enterprise accounts, drive adoption and renewal, analyze customer usage, and foster strong relationships to enhance customer success.
Top Skills: Developer ToolsSaaS
Reposted 21 Days AgoSaved
Remote or Hybrid
Remote Columbus, OH
Junior
Junior
Mobile • Security • Software • Cybersecurity
Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.
Top Skills: DirectoryEncrypted MessagingIamPasskeysPassword ManagementPrivileged Access ManagementSalesforceSecrets ManagementSsoZero-KnowledgeZero-Trust
Reposted 21 Days AgoSaved
Remote
Remote Columbus, OH
180K-230K Annually
Senior level
180K-230K Annually
Senior level
Artificial Intelligence • Software
The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.
Top Skills: AINo-Code ToolsSupply Chain Management Technologies
Reposted 21 Days AgoSaved
Remote
Remote Columbus, OH
Mid level
Mid level
Big Data • Cloud • Big Data Analytics
The Technical Customer Success Manager will manage customer onboarding, troubleshoot issues, build solutions, drive value, and identify growth opportunities.
Top Skills: BashGainsightPowershellPythonSalesforceTerraform
Reposted 21 Days AgoSaved
Remote
Remote Columbus, OH
Junior
Junior
Digital Media • Social Media • Software • Sports
The Client Success Lead will manage partnerships for wrestling software, ensuring success for state associations and coaches. This includes overseeing season management setup and addressing software support issues while maintaining strong relationships with partners.
Top Skills: Sports Management Software
Reposted 21 Days AgoSaved
Remote or Hybrid
Remote Columbus, OH
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.
Top Skills: Google SuiteMS OfficeSalesforce
Reposted 21 Days AgoSaved
Remote or Hybrid
Remote Columbus, OH
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.
Top Skills: Google SuiteMS OfficeSalesforce
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