Top Remote Jobs in Buffalo, NY

Leads insight development, data analysis, reporting, and storytelling for consumer and telecom market research projects. The role manages client relationships, guides research design, presents actionable findings, creates client-ready deliverables, and provides consultative recommendations. It also leads project insight teams, supports proposals, coordinates with project management and sales teams, and manages multiple concurrent client engagements while ensuring analytical quality and process integrity.

Leads the cyber claims function, overseeing claims adjudication, coverage investigations, litigation, reserves, reinsurance reporting, and complex claim resolution. Manages claims professionals, external response teams, and legal counsel while ensuring regulatory compliance, customer service, and operational efficiency. Develops KPIs, controls, audits, and process improvements; monitors claim trends and costs; communicates with policyholders, brokers, reinsurers, and internal stakeholders; and supports team development and strategic initiatives.

The Director of Product Marketing will establish and lead Scrunch’s product marketing function, defining positioning, messaging, segmentation, go-to-market strategy, launch processes, and competitive intelligence. The role partners closely with Product, Marketing, Sales, Enablement, Customer Success, Partners, and Sitecore leadership. Responsibilities include translating product roadmaps into market-facing campaigns, enabling customer-facing teams, supporting strategic customer and analyst interactions, and building scalable operating processes while mentoring future product marketing talent.

Leads logistics sales and operations, driving revenue growth, client retention, and efficient end-to-end supply chain performance. Develops sales strategies, forecasts revenue, optimizes processes, manages logistics providers and vendor contracts, controls costs, mitigates operational risks, and establishes performance metrics. Collaborates with finance and other stakeholders to align capacity with demand, maintain profitability, and meet client expectations. Presents operational and financial performance to executives, employees, clients, and external partners.

Serves as the liaison between business stakeholders and ServiceNow developers, gathering requirements and mapping business processes to workflows. The role supports dashboards, KPIs, performance analytics, data validation, cleansing, transformation, testing, UAT, documentation, data governance, compliance, training, and process optimization. It develops user stories, acceptance criteria, and test scripts while helping federal agencies improve ServiceNow reporting, workflow automation, and operational performance.

Conduct careful web and document research to develop training and benchmarking tasks for frontier AI models. Responsibilities include retrieving and verifying claims, cross-referencing academic and financial sources, tracking original sources, using research-enabled LLM tools, rapidly learning new domains, and clearly communicating reasoning, uncertainty, and findings in written and verbal formats. This is a fully remote, one-month contract requiring at least 15 hours weekly, with an expected average of 20 hours per week.

Owns Qualytics’ event and social marketing programs from planning through follow-up and reporting. Responsibilities include managing event logistics, vendors, budgets, webinars, speaking opportunities, lead routing, and event performance reporting. The role also manages social calendars, writes and repurposes content, engages audiences, and tracks social performance. This fully remote position collaborates with marketing, sales, and leadership and requires travel to events several times per year.

Owns territory sales for Apollo defined contribution private assets and Vitera guaranteed income solutions. Builds relationships with retirement plan advisors, recordkeeper field teams, and consultants; converts platform approvals into local adoption; develops territory plans and pipelines; leads advisor education, events, and presentations; and coordinates joint opportunities with partners and internal specialists. Requires extensive industry relationships, defined contribution expertise, sales leadership, and 70%+ travel.

Owns reliability, availability, incident response, and infrastructure for a regulated SaaS platform. Maintains AWS and Azure environments using Terraform, operates Kubernetes production systems, develops automation, improves observability and deployment safety, mentors engineers, and helps establish the company’s reliability practice.

Provides Tier I technical support for smart cooler vending operators. Handles customer intake, onboarding, app and machine-status questions, basic troubleshooting, connectivity and payment-reader issue gathering, documentation, follow-up, and escalation to Tier II. The role requires clear communication, structured checklist use, accurate ticket documentation, and the ability to explain technical steps plainly without making unsupported technical or equipment decisions.