Top Remote Jobs in Buffalo, NY

Lead Vistex GTMS implementation and support projects from requirements gathering through solution design, configuration, testing, upgrades, and hypercare. Manage customer engagements, production issues, enhancements, documentation, user demonstrations, knowledge transfer, and regression testing. Guide support consultants, coordinate with developers and cross-functional teams, monitor service issues, and ensure deliverables meet project timelines and implementation standards.

Own the global Customer Success enablement strategy, including onboarding, training, playbooks, certifications, content development, measurement, and continuous improvement. Partner cross-functionally with Product, Sales, Marketing, Customer Success, and Delivery to facilitate feature rollouts and establish Voice of the Customer feedback loops. This internal-facing role requires hands-on program design, execution, analytics, AI-enabled content creation, and LMS or knowledge-base management.

Leads engineering within a product domain, driving large-scale strategic initiatives across multiple teams. Establishes technical standards, architecture, and scalable best practices; aligns engineering, product, data science, and business stakeholders; guides roadmaps and resource allocation; communicates with executives; and coaches engineering leaders and senior individual contributors.

Develop and execute integrated marketing strategies, product marketing initiatives, community programs, budgets, campaigns, and performance measurement. Lead marketing operations, Agile planning, workflows, dashboards, and continuous improvement while managing administrative staff. Support scholarship, philanthropic, and farmer programs through strategic outreach, partnerships, and engagement efforts. Conduct market research, evaluate campaign ROI, strengthen brand awareness and product adoption, and collaborate with cross-functional stakeholders to advance organizational goals.

Manages Commercial Lines Product Management and Corporate Underwriting teams, overseeing product strategy, underwriting authority, pricing guidelines, risk appetite, regulatory compliance, profitability, and product performance. Collaborates with actuarial, profit centers, regulatory agencies, and technology teams to develop products, improve underwriting consistency, and support profitable growth. Leads staff, manages performance, contributes to strategic planning, and may sponsor corporate projects.

Provides administrative and financial support for construction capital projects by tracking requisitions, contracts, purchase orders, invoices, expenditures, and project documentation. Assists with reconciliations, financial reporting, asset classification, month-end closeout, compliance, regulatory reporting, system testing, training, and workflow documentation. Coordinates with project managers, procurement, and finance teams to resolve transactional and funding issues while helping projects remain on schedule and within budget.

Lead Buffer’s security strategy and execution as a hands-on security engineer. Responsibilities include application and API security, secure development practices, AI threat modeling, incident leadership, vulnerability disclosure, SOC 2 and customer compliance, security automation, and infrastructure risk assessment. The role partners closely with engineering and business teams, writes and reviews code, supports on-call operations, and establishes security standards in a distributed SaaS environment.

Build and evolve machine learning tooling and infrastructure for AI-powered clinical solutions, including automated prompt tuning, feedback loops, model benchmarking, experimentation, and evaluation. Partner with data science, clinical, software engineering, and product teams to develop scalable solutions, solve ambiguous technical problems, establish engineering standards, and provide technical mentorship without direct management responsibility.

Lead technical discovery and solution architecture for enterprise payment customers and prospects. Design secure, scalable integrations involving tokenization, payment flows, processors, APIs, and credential portability. Support opportunities through demos, proofs of concept, RFPs, security reviews, architecture approval, and implementation handoff. Partner with Sales, Account Management, Product, Engineering, and customers to manage technical risks, influence the product roadmap, and develop reusable architectures and enablement materials.

Lead the strategy, roadmap, and transformation of eHealth’s consumer health insurance marketplace and online enrollment experience. Drive AI-native shopping tools, audience segmentation, growth funnels, UX optimization, and enterprise website governance. Partner with engineering, data science, marketing, legal, compliance, and business teams to improve conversion, customer trust, and long-term value. Mentor product leaders, guide executives, prioritize backlogs, oversee Agile delivery, and use analytics and experimentation to measure outcomes.