Top Remote Jobs in Baltimore, MD

Serve as the first Customer Success Manager for law enforcement clients: drive product adoption, build relationships, resolve user issues, collect feedback, coordinate with product/engineering, create communications and training, and track key SaaS metrics (DAU, MAU, MRR/ARR, churn, expansion).

Leads paid acquisition strategy across search, social, display, affiliate, and app channels. Owns multi-million-dollar budgets, forecasts, optimization, experimentation, attribution, and performance reporting against CAC, ROAS, conversion, and lifetime value goals. Partners with Product, Analytics, Creative, Legal, and Compliance teams, manages agencies and vendors, identifies new acquisition channels, advises senior leadership, and mentors marketing staff.

Generate qualified sales meetings through prospect identification, networking, outreach, and follow-up. Partner with Sales Executives on territory plans, use AI-assisted workflows and Salesforce to manage opportunities, promote Sovos solutions, forecast outreach and revenue goals, and improve sales processes. The role requires strong communication, organization, presentation, relationship-building, and problem-solving skills while engaging business and executive contacts.

Leads Camgian’s marketing strategy, brand positioning, demand generation, thought leadership, and strategic partnerships for AI-enabled defense products. Develops market-entry plans, campaigns, partner ecosystems, and executive communications while aligning marketing with capture, business development, and product management. Oversees partnership negotiations, events, content, budgets, KPIs, and team development. Represents the company with customers, government leaders, industry partners, and media, ensuring compliance with export-control and public-release requirements.

Conduct manual and automated accessibility testing for web-based products against WCAG, Section 508, and EN 301 549 standards. Document and help remediate accessibility defects, support product audits, maintain accessibility documentation such as ACRs and VPATs, and collaborate with Product, Design, Engineering, QA, and customers. Advocate for accessible design and development while staying current with accessibility standards, assistive technologies, and industry practices.

Performs general ledger accounting and federal financial reporting for DoD Working Capital Fund activities. Prepares and reviews journal vouchers, analyzes trial balances and variances, reconciles accounts, validates financial data, and resolves discrepancies. Supports DDRS and other DoD reporting systems while applying federal accounting standards and maintaining audit-ready documentation. Coordinates with DoD, DFAS, and government stakeholders to ensure accurate, complete, and timely reporting.

Own and evolve the platform supporting product engineering teams, including reliability, observability, test infrastructure, developer experience, infrastructure strategy, cost management, compliance controls, and platform on-call. Lead AWS, EKS, Terraform, CI/CD, and multi-account platform improvements while defining the roadmap and partnering with engineering teams and infrastructure vendors.

Leads agile software development and data integration efforts while remaining hands-on with coding, analysis, troubleshooting, root cause analysis, and system improvements. Ensures data governance, security, reliability, and performance; aligns technology with business strategy; supports audits and RFPs; oversees project planning, budgets, assignments, and delivery; presents data visualizations to senior management; and mentors and evaluates staff.

Hunt and win new mid-market customers across North America through self-sourced pipeline development and full-cycle B2B SaaS sales. Conduct discovery with technical and executive stakeholders, build business cases, negotiate and close deals, maintain accurate forecasts, and collaborate with SDRs, Solutions Engineers, GRC, Legal, and Customer Success. Candidates need strong quota-carrying experience, technical curiosity, consultative selling skills, and a proven record of exceeding targets.

Manages a complex portfolio of managed care and behavioral health customers, focusing on satisfaction, retention, profitability, and upselling additional services. Builds relationships with customers and business partners, resolves concerns, develops reports and recommendations, and supports implementation through project management, communications, and training. Requires strategic account management experience in insurance, benefits, healthcare, or HR-related services, along with strong sales, analytical, communication, and project management skills.