Top Remote Jobs in Baltimore, MD

Supports end-to-end payroll and timekeeping, including data entry, timesheet review, pay adjustments, discrepancy resolution, certified payroll, and compliance with federal contractor requirements. Assists with onboarding, background checks, employee separations, employment verifications, and HRIS updates. Provides payroll and timekeeping support to employees and managers while safeguarding confidential information and maintaining accurate, audit-ready records.

Provides remote inbound technical support for residential and small-business alarm and home automation customers. Responsibilities include diagnosing issues through guided workflows, explaining troubleshooting steps, resolving problems, de-escalating customer concerns, scheduling onsite technician visits when needed, and promoting virtual or self-service options. The role requires multitasking across systems, accurate documentation, dependable attendance, strong communication, and a private, distraction-free home workspace.

Manage enterprise employer relationships, drive product adoption, and help customers achieve hiring goals. Build trust with senior stakeholders, understand business objectives, configure workflows, provide consultation and training, and translate customer needs into product solutions. Use data to improve recruiting ROI and collaborate cross-functionally with Sales, Product, Marketing, Support, RevOps, and other teams. The role is remote-friendly with travel required as needed.

Supports monthly financial statement close, financial data reporting, account maintenance, balance sheet and income statement reconciliations, budgeting, and external audit coordination. Acts as a finance resource, performs special projects, and ensures financial records are accurate and confidential.

Leads product management strategy and execution for agentic onboarding, customer success, support resolution, and product utilization. Manages and develops PMs, partners with engineering, design, data science, platform, and post-sales teams, and tracks metrics including time to value, adoption, resolution, and churn. Requires experience delivering complex multi-team strategies, B2B SaaS onboarding or activation improvements, and AI-powered or agentic products.

Manage premium eCommerce client portfolios, lead account managers and strategists, build Amazon growth strategies, oversee forecasts and media plans, analyze market trends, resolve client challenges, and improve agency operations. The role requires strong client leadership, paid media expertise, analytical skills, and experience managing consumer brands in Amazon and eCommerce environments.

Serves as the primary customer contact, managing inbound and outbound communications, product questions, order status, quotes, campaigns, follow-ups, and issue resolution. Uses HubSpot and ERP systems to document interactions and transactions, coordinates with Sales and internal teams, resolves inquiries, supports customer transitions, identifies recurring pain points, and meets service and customer satisfaction standards.

Advise executives and managers on organizational design, talent decisions, performance, succession, and employee relations. Lead investigations, accommodations, leave matters, restructures, performance programs, culture initiatives, and engagement planning across US, UK, and Hong Kong teams. Use workforce data and AI-enabled support tools to inform decisions, route routine questions, and improve People processes while ensuring employment compliance.

Owns enterprise application architecture, lifecycle roadmaps, integrations, security models, environments, recovery strategies, and platform operations. Designs future-state solutions, administers assigned applications, troubleshoots complex issues, governs access controls, and leads upgrades, migrations, modernization initiatives, and technical workstreams. Coordinates developers, vendors, consultants, and service providers while ensuring application reliability, supportability, documentation, compliance, and alignment with business requirements.

Supports procurement initiatives for medical supplies, equipment, pharmaceuticals, and other goods and services. Manages participation reports, communicates savings opportunities to operations teams and care centers, coordinates with vendors on contract linking and cost-savings analyses, and assists with corporate procurement functions. Requires procurement experience, familiarity with sourcing, contracting, and vendor management, strong organization, communication skills, and HIPAA compliance.