Top Remote Jobs in Baltimore, MD

Lead Customer Success and Technical Account Management at Socket. Build and develop high-performing teams, own the customer journey from evaluation through retention, improve adoption and time-to-value, partner with Sales on renewals and expansion, represent customer needs to Product and Engineering, and establish scalable processes, metrics, and operating rhythms for global B2B SaaS customers.

Drive enterprise business development and revenue growth across payer and delegated healthcare segments. Lead complex SaaS sales cycles, build executive relationships, manage pipeline activity, represent the company at industry events, provide customer insights, collaborate with Marketing and Product, and mentor BD team members.

Manage critical technology incidents in a 24/7/365 environment, leading triage, troubleshooting, stakeholder communications, escalation, recovery, and resolution. Analyze monitoring and operational data across applications, databases, infrastructure, and cloud technologies. Coordinate root-cause analysis, postmortems, correction-of-error documentation, incident metrics, and continuous improvement initiatives while supporting production operations and on-call rotations.

Design, build, and maintain backend systems and services powering the Organizer platform. Own solutions from discovery through production, make architectural decisions, improve reliability and scalability, debug distributed systems, and collaborate across Product, Design, and Engineering. Mentor teammates, improve engineering practices, and strengthen testing, observability, documentation, deployment, and developer experience.

Develop and enhance CTIS-M backend APIs, microservices, React interfaces, workflow logic, integrations, and Azure SQL functionality. Manage Azure DevOps repositories and YAML CI/CD pipelines, support AKS deployments, troubleshoot application and integration issues, write tests, document technical designs, and collaborate in Agile Scrum ceremonies. The role supports USDA systems and requires the ability to obtain and maintain Public Trust clearance.

Own personal injury clients and pre-litigation cases from intake through settlement. Responsibilities include client advocacy, coordinating medical care, advancing high-volume caseloads, requesting and reviewing medical records and bills, preparing demand packages, negotiating outcomes, maintaining accurate case information, and communicating effectively with clients and team members. The role is fully remote and requires Georgia personal injury experience.

Senior Legal Counsel will manage private-market investment transactions, including SPV diligence, offering reviews, fund structuring, securities regulatory analysis, investment-document drafting and negotiation, side letters, closings, and product counseling. The role partners with business, product, engineering, operations, and compliance teams while building scalable legal templates, playbooks, and workflows. Candidates need U.S. bar membership, a JD, and 4–7 years of relevant funds, securities, or capital markets experience.

Manage social media campaigns for television and streaming clients. Responsibilities include community management, content ideation, copywriting, publishing, content calendar development, talent activations, contests, campaign timelines, brainstorm participation, and reporting analytics. The role requires familiarity with major and emerging social platforms, entertainment campaigns, strong writing, and effective client communication. Applicants must reside in the United States and be authorized to work there.

Own end-to-end quality for healthcare SaaS products through manual and automated testing. Build test automation frameworks using Python and Playwright, Selenium, or Cypress; perform API, performance, and security testing; integrate tests into CI/CD; manage test coverage and QA environments; support release readiness; ensure HIPAA coverage; define quality metrics; document defects and test strategies; collaborate with engineering and product teams; and mentor junior QA staff.

Leads and develops approximately six Account Executives across Florida and the Southeast. Responsibilities include coaching, pipeline development, account growth, client pitches, agency relationship management, sales strategy execution, performance accountability, and adoption of sales tools and processes. The role is a hands-on player-coach position requiring programmatic media expertise, agency and brand relationships, strategic selling experience, and collaboration with cross-functional teams.