Top Remote IT Jobs in Atlanta, GA

Provides remote IT support to client administrators and end-users, focusing on phone services, configuration changes, and ticket handling through phone, email, and chat. Collaborates with team members to support customer success before and after sales. The six-month internship requires strong communication, problem-solving, organization, technical curiosity, and the ability to work independently in a home office.

IT Intern supporting employees with hardware, software, network, and device troubleshooting; assisting with installations, system maintenance, documentation, asset inventories, security monitoring, upgrades, cloud integrations, and process automation. The role also involves improving IT workflows, ensuring data security compliance, and collaborating on technology projects during a full-time summer internship.

Leads Appen’s IT function, including support, enterprise technology, security governance, automation, vendor management and team development. Owns the IT roadmap, Microsoft 365 and SaaS environment, endpoint and identity controls, SOC 2 and ISO 27001 readiness, technology spend, and AI-enabled process improvement. Partners with executives, Engineering and Product to improve service delivery, eliminate manual work, manage risk and build a scalable, high-performing IT organization.

Provides second-line remote IT support for client end users, resolving escalated Windows, macOS, Microsoft 365, identity, Intune, application, printing, and collaboration issues. Manages onboarding, offboarding, access changes, endpoint deployment, patching, and security compliance. Works within ticket priorities and service-level objectives, documents solutions, creates knowledge articles, identifies recurring problems, and escalates infrastructure issues with detailed troubleshooting information.

Own day-to-day IT and information security operations for a fully remote Mac fleet. Responsibilities include endpoint lifecycle management, identity and access administration, Google Workspace, helpdesk support, asset coordination, CrowdStrike EDR monitoring, DLP controls, Datadog SIEM alerting, security hygiene, access reviews, and SOC 2 and PCI evidence collection. The role requires autonomous ownership, automation, clear documentation, cross-functional collaboration, and approximately 4–6 years of experience beyond ticket-only support.

Provide on-site IT and AV support at the London office, manage device lifecycle and onboarding, handle inbound support requests, build automation and Slack bots, contribute to Tech Ops projects, and maintain internal IT documentation.

Leads the design, implementation, administration, integration, testing, and enhancement of Veeva Vault RIM. Translates business requirements into functional specifications, manages application roadmaps, supports GxP compliance, oversees internal and external technical resources, and drives system optimization. The role also provides troubleshooting, root-cause analysis, user support, data migration assistance for M&A activities, and technology guidance involving emerging technologies and AI.

Supports IT Finance activities including monthly close, accruals, reconciliations, variance analysis, forecasting, Apptio submissions, financial reporting, modeling, contract review, and process improvement. The internship provides practical experience in corporate financial planning and analysis while working remotely with IT Finance teams and gaining exposure to executive leadership.

Manages the IT and Security team, including helpdesk workflows, project roadmaps, compliance automation, access management, authentication standards, disaster recovery, vendor relationships, and enterprise system rollouts. Partners with product, engineering, and business leaders on security initiatives and complex technical changes. Maintains audit-ready security processes while overseeing remote IT operations, cloud security, identity tools, and technology spend.

Supports governance, monitoring, and IT General Controls for third-party relationships and external users. Responsibilities include due diligence, risk classification, identity and access oversight, least-privilege reviews, access certifications, MFA and DLP monitoring, incident escalation, remediation tracking, audit support, reporting, business continuity and disaster recovery activities, offboarding controls, process documentation, and stakeholder coordination across IT, security, compliance, legal, HR, and vendor management.

Leads IT systems analysis, application development, testing, implementation, troubleshooting, documentation, and user training. Translates business requirements into software solutions, supports healthcare platforms and interfaces, facilitates JAD sessions, and coordinates with stakeholders, project managers, and development teams. Manages small to medium IT projects, ensures SOX, HIPAA, quality, and regulatory compliance, mentors analysts, and drives application improvements across multiple platforms.

Leads enterprise IT infrastructure and service operations, overseeing service-level performance, ITSM processes, project intake, business requirements, reporting, budgets, process improvement, escalations, and stakeholder relationships. Develops service delivery plans, manages providers and SLAs, supports healthcare and Medicaid contract compliance, and guides cross-functional initiatives. Hires, mentors, and develops a high-performing IT team while ensuring reliable services, operational efficiency, and alignment with organizational goals.

Leads the creation of Seeq’s IT and enterprise go-to-market capability, including buyer strategy, positioning, offers, messaging, commercialization, campaigns, sales plays, executive engagement, and cross-functional execution. The role develops measurement frameworks, influences product and portfolio decisions, supports enterprise sales, and builds the operating model and team structure needed to scale the function.

Leads enterprise application and developer platforms, service reliability, ITSM, major incident management, configuration and asset management, technology lifecycle, IAM operations, compliance remediation, and platform governance. Manages director-level leaders, outsourced service providers, sourcing strategy, performance metrics, financial planning, executive communications, and continuous improvement across infrastructure service towers.

Provides Tier II technical support for application, hardware, network, operating system, cloud, and mobile device issues. Responsibilities include troubleshooting escalated incidents, managing user accounts and permissions, administering IT systems, documenting solutions, monitoring system performance and security, mentoring junior staff, and supporting deployments, upgrades, and network projects. The role also analyzes incident trends and communicates technical solutions to users.

Own corporate IT operations while automating identity and access lifecycles, SaaS administration, endpoint security, compliance evidence generation, and IT support. The role includes Okta and SCIM provisioning, MDM management, OS patching, encryption baselines, license reclamation, audit readiness, runbook standardization, and Tier 1/2 support. The engineer will use Python, Bash, APIs, and AI coding tools to replace manual processes with policy-driven workflows and advise Finance and HR on tool administration.

Leads business analysts across multiple Agile teams supporting a federal court case-management modernization program. Owns backlog decomposition, prioritization, requirements, user stories, acceptance criteria, process mapping, journey mapping, deliverables, risks, dependencies, and stakeholder alignment. Facilitates PI planning, Scrum ceremonies, retrospectives, customer interviews, process analysis, and technical briefings. Develops Microsoft Visio process maps and narratives, supports modernization and legacy integration, and ensures teams maintain ready, prioritized work aligned with scope and timelines.

Provides Tier II technical support for hardware, software, networks, servers, workstations, cloud environments, and mobile devices. Resolves complex issues, manages user accounts and permissions, monitors systems, documents processes, mentors junior staff, and supports software deployments, upgrades, and network projects. Requires strong troubleshooting, networking, communication, and customer service skills across Windows, macOS, Linux, and enterprise environments.

Owns recurring transactional accounting, month-end close, journal entries, bank and balance sheet reconciliations, multi-entity intercompany accounting, payroll cost allocations, customer profitability reporting, variance analysis, sales tax compliance, audit support, and process improvement. The role requires hands-on Dynamics 365 Business Central expertise, accurate dimensional coding, U.S. GAAP knowledge, and independent ownership of close activities in a fully remote environment.

Drives enterprise IT sales by managing strategic accounts, acquiring new customers, developing account plans and forecasts, and delivering consultative technology solutions. Builds executive relationships, leads proposals, coordinates cross-functional teams, and grows revenue across infrastructure, cloud, security, data center, networking, and lifecycle services. Represents the company at industry events and monitors competitive trends.

Leads complex federal IT and ICAM projects throughout the full lifecycle, from planning and design through deployment. Manages Agile delivery, project resources, budgets, risks, schedules, compliance, stakeholder communications, and cross-functional teams. Oversees IT operations, systems integration, user support, deployment, training, metrics, and project outcomes while coordinating with federal officials and ensuring adherence to security and contract requirements.

Administer enterprise IT systems and SaaS platforms while deploying and governing AI tools, MCP servers, and agent infrastructure. Manage service accounts, credentials, permissions, integrations, onboarding and offboarding, automation, documentation, and technical debt. Serve as an escalation point for complex ITSM issues, collaborate across Security, People Ops, and Engineering, and mentor IT Support staff on processes and troubleshooting.

Leads Advocate Health’s Epic Factory AI Program and cross-application strategic initiatives. Translates business needs into optimized clinical workflows, coordinates complex technology projects, manages risks and implementation plans, measures project outcomes, and drives change adoption. The role also provides technical direction, mentors analysts, supports portfolio planning, and partners with IT leadership and business stakeholders to deliver healthcare technology improvements.

Leads enterprise technology strategy and IT organization growth for a clinical-stage biotech transitioning to commercial operations. Oversees enterprise applications, CRM and ERP integration, cybersecurity, infrastructure, cloud systems, data governance, GxP validation, IT operations, vendors, budgets, and regulatory readiness. Partners across commercial, medical, manufacturing, quality, regulatory, clinical, finance, HR, and legal functions to support product launch, field-force deployment, scalability, compliance, and operational excellence.

Executes and helps build the IT risk and compliance program, including contract and security questionnaire reviews, control evidence collection, gap remediation, vendor risk assessments, privacy and data retention operations, policy maintenance, risk reporting, business continuity, incident response, security awareness training, audits, access reviews, and control testing.