Top Operations Jobs in Providence, RI

Supports quoting and order management for assigned accounts, responds to customer requests, manages product and partner processes, validates configurations, tracks orders, prepares reports, identifies upsell opportunities, and mentors new sales operations employees.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

Owns sales enablement materials, health plan sales support, commercial contracts, events, Salesforce workflows, pipeline tracking, RFP coordination, and LinkedIn content. This cross-functional role manages multiple stakeholders and deadlines while improving commercial processes, supporting growth initiatives, and creating executive-ready presentations and proposals. The position is fully remote and requires strong organization, visual storytelling, CRM experience, and independent execution in a fast-moving healthcare startup.

Manage and align risk policies, workflows, and due diligence with financial partners. Evaluate merchants, identify trends, use data to drive process improvements, and build scalable operational controls and reporting to mitigate partner and regulatory risk.

Leads transformation of digital-asset trading operations, including post-trade settlement, reconciliation, cash positioning, inventory management, risk mitigation, and process improvement. Oversees a global team supporting spot, lending, and derivatives operations; defines KPIs and SLAs; partners with engineering, product, finance, accounting, compliance, traders, and external counterparties; and develops scalable infrastructure and procedures for institutional crypto transactions.

Manage end-to-end product operations, coordinating product, engineering, and operations teams to ensure efficient feature and solution delivery. Track and optimize performance metrics, resolve operational roadblocks, manage product-update communications, and use data-driven insights to improve processes and support product success. The role requires strong analytical, communication, organizational, and continuous-improvement skills in a fast-paced, ambiguous environment.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

Support customer operations across data feeds, SFTP setup, eligibility workflows, UAT, QA, customer configuration, and lifecycle changes. Investigate data discrepancies, document audit-ready records, coordinate with cross-functional teams, manage multiple priorities, escalate risks, and identify process improvements. The role offers growth toward independently managing smaller operational initiatives involving healthcare data and technical execution.

Manage Salesforce administration, data quality, reporting, dashboards, workflows, and user support for the revenue organization. Partner with Finance and Revenue leadership to reconcile ARR and revenue reporting, support revenue tools including CPQ, improve processes, and analyze deal structures, expansions, renewals, and other revenue-impacting changes. The role also handles ad hoc analytical projects and documentation in a startup environment.

Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.

Leads Product Operations for Product and Engineering, establishing portfolio planning, governance frameworks, operating cadences, performance reporting, and decision-support processes. Partners with executive and cross-functional leaders to improve prioritization, execution predictability, organizational alignment, and operational effectiveness. Oversees continuous improvement, risk mitigation, product management capability development, and the leadership and development of Product Operations teams.

Manages administrative, financial, and back-end business operations for a remote accounting firm. Responsibilities include recordkeeping, scheduling, vendor coordination, invoicing, expense tracking, budgeting, reporting, project management, systems administration, SOP development, workflow improvement, and risk identification. The role partners with leadership to improve operational efficiency and maintain internal tools and processes.

Lead strategy and operations for Stripe Infrastructure by shaping strategic vision, operating plans, capacity investments, efficiency initiatives, financial analyses, and cross-functional programs. Build models and dashboards using infrastructure performance and cost metrics, translate trends into actionable requirements, facilitate planning and governance forums, and establish processes that improve scalability, reliability, and resource optimization. Partner closely with engineering leadership and the Office of the CPTO while influencing teams across product, finance, data, and go-to-market functions.

Leads Managed Services commercial operations by coordinating SOWs, PCRs, amendments, renewals, and related documentation. Ensures commercial materials are complete, consistent, version-controlled, and ready for review or downstream processing. Tracks intake, ownership, dependencies, aging, corrections, and approvals across Sales, Legal, Finance, Operations, and Delivery. Develops templates, checklists, workflows, reporting, and automation opportunities to improve quality, cycle time, handoffs, and operational visibility.

Supports building permit applications and administrative operations by reviewing documents, maintaining accurate records, tracking emails and submissions, researching requirements, following up with stakeholders, identifying errors, escalating issues, and managing deadlines across multiple projects. The role requires strong organization, communication, initiative, accountability, and comfort with repetitive administrative work, government processes, permitting software, AI tools, and spreadsheets.

Leads end-to-end operational execution across multiple federal government contract programs and distributed teams. Owns delivery performance, customer outcomes, workforce management, P&L, revenue, margin, forecasting, risk management, and operational readiness. Establishes operating cadence and accountability for Program Managers, drives corrective actions and program recovery, develops operational leaders, and partners with Finance, Contracts, Compliance, Growth, and Proposals on delivery, capture, and recompete success.

Manage revenue operations across Sales, Marketing, and Customer Success. Administer Salesforce and GTM systems, maintain data quality, build executive reporting, support forecasting and territory planning, improve lead routing and lifecycle processes, manage customer success reporting, operate deal desk workflows, and automate revenue processes using AI and other tools.

Owns the end-to-end development, testing, launch, monitoring, and maintenance of Gainsight CSP playbooks, health rules, and human handoff alerts. Partners with lifecycle marketing, Customer Success, and RevOps on data architecture, integrations, quality standards, documentation, and troubleshooting. The role ensures scalable, accurate, auditable customer lifecycle automation and serves as the Gainsight subject matter expert for Customer Marketing initiatives.

Provides Sales and Revenue Operations support by processing orders, administering Salesforce and CPQ platforms, monitoring forecasts, building reports and dashboards, improving sales processes, ensuring data integrity, and advising cross-functional stakeholders. The role also develops Salesforce enhancements, resolves process bottlenecks, trains field teams, documents workflows, and applies AI tools to improve analysis, reporting, and documentation.

Leads complex operational analysis and issue resolution for MoneyPass network operations. Responsibilities include root-cause analysis, tactical planning, stakeholder collaboration, compliance enforcement, dispute and arbitration review, contract and pricing tracking, client communications, invoicing support, and validation of pricing and interchange setups. The role also supports AI adoption, operational process improvements, and data-driven recommendations to senior management.

Maintain an inventory of AI tools, index field use cases, track adoption and utilization, manage access requests and provisioning, ensure AI data hygiene, produce simple reporting, and create communications and micro-enablement to drive field AI adoption.

Join TekniPlex's talent community to stay connected for future opportunities across various fields, contributing to innovative material solutions.

Provides administrative and operational support to organizational centers by managing calendars, budgets, contracts, invoices, records, databases, shared drives, internal reporting, and team documentation. Coordinates with finance, procurement, and internal and external stakeholders while tracking deadlines, metrics, renewals, and workstream updates. The role requires strong organization, communication, multitasking, and proficiency with Microsoft Office Suite, Box, Notion, and SharePoint in a hybrid office environment.

Own and improve the organization’s internal operating systems. Lead scorecard, OKR, and KPI implementation; translate strategy into measurable goals; develop operational frameworks and policies; optimize cross-functional processes; identify bottlenecks and risks; and manage the technology stack. The role requires hands-on strategic execution, documentation, training, communication, and organization-wide adoption in a distributed APAC-based team.

Organizes, scans, tracks, processes, and routes incoming client tax documents; assembles tax returns, supports e-filing and final delivery, prepares informational tax documents, and helps the team meet government deadlines. Provides general operational support while maintaining accurate, current client records and learning relevant technologies.