Top Senior Operations Manager Jobs in Providence, RI

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

Own and improve Delivery operations workflows connecting customer demand to capacity planning, cost visibility, reporting, and execution. Lead Jira infrastructure, staffing and cost models, build dashboards and decision-useful materials, partner cross-functionally, and drive automation and AI to simplify recurring work. Maintain operating cadences and support strategic planning; travel up to 10%.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

The Senior Channel Strategy & Operations Manager will define growth strategies and lead initiatives to enhance Grafana's channel business, collaborating with cross-functional teams, managing partner programs, and analyzing business performance.

The Manager of Operations for Global Business Applications drives operational excellence across consulting business, ensuring alignment in resource planning, project staffing, financial metrics, and operational processes.

The Principal GTM Systems Manager will oversee the revenue tech stack, ensuring reliability and optimization while supporting cross-functional initiatives and new project implementations within revenue operations.

The Senior Enablement Operations Manager will lead sales enablement operations, ensure alignment with key sales processes, optimize workflows, and support continuous improvement through cross-functional partnerships in a cybersecurity context.

Lead and optimize post-sales renewals operations by aligning people, data, process, and technology. Own global renewals operating model, KPIs, seller workflows, change management, and AI-driven insights to improve predictability, reduce churn, and increase seller productivity. Partner cross-functionally with Customer Success, Support, Professional Services, and Sales and deliver executive-ready reporting for strategic planning.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

The Senior Revenue Operations Manager designs and optimizes the revenue engine across Sales, Marketing, and Product, focusing on strategic growth and efficiency. This role involves data-driven decision-making, improving operational workflows, and leading cross-functional initiatives.

Lead end-to-end card chargeback and recovery operations across Mastercard, STAR, and debit/credit products. Manage representment, pre-arbitration, arbitration, vendor relationships (Ethoca, Verifi), Mastercom/Cypress integrations, onshore/offshore teams, compliance with network rules and regs, drive automation and AI-enabled recovery workflows, and report on recovery performance and loss exposure.

The Deal Desk Operations Manager oversees deal structuring and operational execution, ensuring compliance and accurate billing for revenue-generating agreements. This role requires collaboration across teams and involves managing offshore resources while driving process improvements and governance in financial operations.

Manage technology operations for global studios, optimize processes, support users, ensure compliance, and integrate AI solutions. Collaborate with IT and vendors.

Lead Support strategy and operations: provide data-driven insights, build 0-to-1 programs, own lifecycle intelligence, drive AI/automation adoption, plan capacity and budgets, create unified performance dashboards, and represent Support cross-functionally to execute OKRs and improve customer experience.

The Workflow Operations Manager will lead LLM Labeling and Workflow Operations, focusing on operational decision-making, data labeling, quality assurance, and automation opportunities to enhance Doppel's cybersecurity products and services.

Lead day-to-day configuration, operation, and optimization of MarTech and subscription systems (paywalls, messaging, consent, analytics). Translate business needs into platform configs, manage integrations and data flows, collaborate with engineering and legal, own launches, QA, and post-release monitoring to improve conversion, retention, and monetization.

The Operations Manager oversees IT operations, evaluates system performance, ensures data integrity, and manages infrastructure, including servers and cloud systems.

The Senior Strategic Operations Manager drives operational excellence by leading strategic initiatives, analyzing data, and optimizing processes across Mudflap, a marketplace in the trucking industry.

Lead support analytics, KPI framework, QA, workforce management, capacity planning, and knowledge/content operations. Build dashboards, translate data into leadership decisions, drive process improvements, and oversee WFM and QA programs across voice, chat, and AI channels.

Lead global SaaS and cloud workplace operations, managing Microsoft 365 and Google Workspace, IAM (SSO, Entra, MFA), Zero Trust enforcement, automation (Power Automate, Zapier, PowerShell, Python), onboarding/offboarding, security/compliance collaboration, and mentoring IT teams to ensure secure, scalable, and efficient cloud environments.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

Lead daily deposit and digital banking operations, supervise and develop staff, resolve customer and vendor issues, ensure compliance and risk management, support audits, maintain procedures, and partner across teams to uphold service quality and system performance.

Lead RevOps analytics and GTM engineering to scale revenue processes. Build analytics infrastructure, evaluate AI-first tech, automate lead-to-cash workflows using AI-assisted development, integrate systems, and deliver data-driven strategic insights across Sales, Marketing, and Post-Sales.

The Senior Renewal Operations Manager builds and scales operations for high-volume renewals, ensuring reporting accuracy, data integrity, and operational processes across teams.