Top Senior IT Jobs in Providence, RI

Provides Tier 1 IT support for global associates, troubleshooting Windows and macOS endpoints, networks, identity and access, Microsoft 365, and software issues. Manages onboarding, offboarding, endpoint provisioning, and device administration using Intune, Autopilot, and Jamf. Documents resolutions, supports major incidents, escalates complex issues, and improves support processes. Requires up to 10% domestic and international travel and occasional after-hours support.

Own day-to-day IT and information security operations for a fully remote Mac fleet. Responsibilities include endpoint lifecycle management, identity and access administration, Google Workspace, helpdesk support, asset coordination, CrowdStrike EDR monitoring, DLP controls, Datadog SIEM alerting, security hygiene, access reviews, and SOC 2 and PCI evidence collection. The role requires autonomous ownership, automation, clear documentation, cross-functional collaboration, and approximately 4–6 years of experience beyond ticket-only support.

Owns the strategy and execution of eDiscovery and information governance programs across business functions and enterprise platforms. Partners with engineering teams to improve EDRM capabilities, translates regulatory requirements into system controls, manages roadmaps, dependencies, risks, and audit documentation, and validates compliance tooling through comprehensive testing. The role also identifies automation opportunities, responsibly applies generative AI and workflow tools, and drives organizational adoption.

Lead architecture and delivery of IT automations and integrations across platforms (n8n, Airflow, Temporal, Jira). Act as technical DRI for complex automation projects, partner with Security and IAM, build reusable frameworks and documentation, establish engineering standards and code review practices, and mentor peers.

Own IT-specific Sarbanes-Oxley (SOX) compliance for ITGCs and ITACs. Assess SOX readiness for systems and process changes, maintain control documentation, coordinate walkthroughs and remediation, liaise with internal/external auditors, review SOC reports, oversee testing programs, and identify automation and AI opportunities to strengthen controls and reporting.

Leads strategic sourcing and IT category management for infrastructure procurement, including hardware, data centers, networks, servers, laptops, telephony, and CCaaS. Develops multi-year category strategies, leads RFx processes and negotiations, analyzes spend and markets, drives savings and risk mitigation, and partners with Finance, Legal, IT, Contracting, and Operations. The role also advances automation, analytics, and AI in sourcing workflows while advising executives and developing sourcing talent.

Own, build, and operate Ro's internal endpoint and VDI systems across macOS, Windows, ChromeOS. Implement IaC, automate workflows (Tines/Okta), deploy software idempotently, contribute to Zero Trust and security tooling (osquery, Santa), support escalations, and participate in on-call rotations while collaborating with IT, Security, and Risk teams.

Leads enterprise IT audit, advisory, risk assessment, compliance, and technology control activities. Manages audit staff, coordinates risk-based audit planning, evaluates cybersecurity and technology risks, develops audit reports, advises senior leadership, and presents findings to executive management and audit committees. Ensures alignment with IIA, ISACA, regulatory, privacy, and corporate standards while driving improvements across healthcare technology environments.

Creates and maintains program reports, supports ePMO operations, troubleshoots ServiceNow issues, assists with reporting migrations, and identifies milestones, risks, and project events. The role facilitates schedule reviews, maintains program records, documents lessons learned, and collaborates with technical and nontechnical stakeholders. It requires experience with ServiceNow, ePMO or similar platforms, cloud solutions, requirements analysis, risk management, and federal program support.

Designs, deploys, modernizes, and supports secure AWS and hybrid-cloud environments. Responsibilities include cloud architecture, networking, IAM, infrastructure as code, automation, observability, incident response, security, migrations, disaster recovery, and platform reliability. The role also mentors engineers, documents technical solutions, evaluates emerging technologies, and applies AI-assisted engineering, AIOps, and cloud capabilities for AI and data workloads.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

Provides Tier III operational support for enterprise Identity Provider services supporting millions of DoD users. Operates and troubleshoots Microsoft ADFS, authentication protocols, federation trusts, certificates, claims rules, tokens, PKI, MFA, and SSO. Manages incidents, changes, application integrations, monitoring, health checks, certificate lifecycles, and patch validation. Documents technical findings and collaborates with engineering, cybersecurity, and infrastructure teams to sustain secure, large-scale ICAM capabilities.

Oversee daily IT service delivery across service desk, infrastructure, networks, cloud services, applications, and end-user support. Lead IT staff, contractors, and vendors; manage ITSM processes; ensure system reliability, security, compliance, and lifecycle planning; communicate operational risks and outages; track service metrics; and drive modernization and continuous improvement.

Develop, maintain, edit, and publish technical documentation supporting enterprise ICAM capabilities, including identity provider services, authentication workflows, federation integrations, onboarding, and Zero Trust functions. Gather information from engineering and cybersecurity subject matter experts, manage SharePoint content, improve documentation quality, and support onboarding, modernization, and lifecycle documentation initiatives.

Develops, writes, edits, and maintains technical documentation for complex software applications, including user manuals, training materials, online help, release documentation, and reports. Researches technical systems and translates complex information for technical and non-technical audiences. Creates web and multimedia content, coordinates document layouts and distribution, and collaborates in an Agile Scrum environment. Requires strong communication, analytical, editing, and customer relationship skills.

Lead a remote analytics team to deliver dashboards, data products, and decision-support tools. Oversee project plans, stakeholder engagement, data platform modernization, ETL/automation, Tableau/Power BI deployments, statistical modeling, QA, metadata, and staff mentoring to support federal social service programs.

Leads project management, Agile delivery, and business process analysis across Scrum and Kanban teams. Responsibilities include developing schedules and roadmaps, tracking milestones and dependencies, managing risks and blockers, facilitating Agile ceremonies, monitoring delivery metrics, gathering requirements, writing user stories, optimizing processes, and maintaining traceability in Jira and Confluence. The role also coordinates stakeholders and uses AI tools to improve workflow automation, documentation, reporting, and multi-project tracking.

Support global infrastructure as an SME across databases, servers, networks, storage, and application platforms. Provide medium-to-high complexity run-the-business support, incident resolution, project resources, requirements gathering, solution implementation, knowledge articles, and mentoring. Cover 24/7 shifts as required.

Leads IT integration projects for acquired businesses, managing requirements, scopes, vendor SOWs, development, QA, testing, cutover, communications, training, and project tracking. Oversees the IT Specialist and Salesforce Administrator while coordinating with legal, business development, developers, vendors, and cross-functional stakeholders. Requires strong project management, communication, analytical, multitasking, and Agile/Scrum skills.

Own Flex’s IT and corporate security function as a hands-on senior individual contributor. Responsibilities include identity and access management, joiner-mover-leaver processes, Okta and Google Workspace administration, endpoint and MDM programs, SaaS governance, access reviews, security policies, awareness training, MSP management, and automation using scripts and internal tooling. The role partners with security, People, Finance, and Legal while maintaining corporate security posture across a distributed workforce.

Lead and develop high-performing engineering teams responsible for core services and systems. Focus on people management, coaching, hiring, team performance, strategic execution, technical direction, and cross-functional collaboration rather than hands-on coding. Drive software development lifecycle outcomes, architectural quality, operational excellence, risk mitigation, and sustainable delivery while navigating ambiguity and organizational change. The role is remote and requires approximately 10–20% business travel.

Provide senior technical leadership and architectural oversight for large-scale EHR ecosystems. Define enterprise engineering strategy and roadmaps, ensure interoperability, scalability, availability, and cybersecurity, lead architectural governance and incident RCA, mentor engineering teams, coordinate with product owners and integrators, evaluate emerging technologies, and support proposals and customer engagements.

Leads company-wide security governance, compliance, internal IT, risk management, audits, access controls, vendor security, cloud technology standards, incident preparedness, and AI governance. Manages a small team and service providers while remaining hands-on with security and IT operations. Owns SOC 2 Type II and ISO 27001 programs, supports customer security assurance, and establishes ownership, service, and sourcing frameworks across the company.

Partners with finance and IT stakeholders to define business needs, configure and support JDE and SaaS field service systems, manage ERP integrations, design reports and data conversions, test solutions, provide production support, document processes, train users, and lead IT initiatives within the Project Controls portfolio.

Plans and executes enterprise data migrations, conversions, transformations, archival, and cloud data platform operations. Builds ETL/ELT pipelines and migration scripts, performs profiling and source-to-target mapping, validates data, manages cutovers and rollback procedures, and troubleshoots migration issues. Optimizes cloud platforms, databases, workloads, security, access, cost, and performance while collaborating with engineering, governance, architecture, and business teams.