Top Senior IT Jobs in Providence, RI

Leads infrastructure engineering strategy, modernization, project delivery, automation, and operational readiness across hybrid AWS, Azure, on-premises, networking, identity, Microsoft 365, and endpoint platforms. Establishes engineering standards, architecture patterns, security and resilience practices, Infrastructure as Code, CI/CD, monitoring, documentation, and support handoffs. Manages infrastructure projects, vendors, budgets, risks, and executive communications while leading, coaching, and developing an infrastructure engineering team.

Lead the strategy, architecture, administration, optimization, and integration of Agiloft’s Salesforce ecosystem. Gather requirements, design and implement Salesforce solutions, oversee data flows and connected services, guide Salesforce Administrators, manage vendors and implementation partners, and lead related projects. Ensure best practices, automation, system reliability, data accuracy, stakeholder alignment, and continuous improvement across Sales Cloud, CPQ, Service Cloud, Experience Cloud, and integrated platforms.

Owns day-to-day IT operations across headquarters and more than twenty software businesses. The role will standardize identity, endpoint, SaaS, device lifecycle, security, onboarding, incident response, vulnerability management, documentation, and acquisition integrations. It will also optimize cloud costs, evaluate vendors and managed services, establish governance, and recommend the long-term IT operating model. This is a hands-on builder role requiring practical judgment, strong communication, and the ability to create reliable, repeatable processes in an ambiguous environment.

The Security Compliance Analyst manages cybersecurity, data privacy, classification, retention, governance, vulnerability assessments, incident response, and ATO documentation. Responsibilities include monitoring cloud environments and system logs, using SIEM tools, analyzing security risks, supporting security policies, reporting incidents, and ensuring compliance throughout the system lifecycle. The role also collaborates with Agile teams and stakeholders to protect sensitive data and resolve information assurance issues.

Develops and administers privacy, data classification, retention, and data-sharing policies for a federal court data platform. Conducts Privacy Impact Assessments, privacy risk analyses, and technical problem solving; drafts and manages data-sharing agreements, MOUs, and ISAs; maintains agreement inventories; and advises governance, legal, engineering, and business stakeholders on privacy-by-design, regulatory compliance, and secure handling of sensitive and personally identifiable information.

Own and automate employee joiner, mover, and leaver processes across HR, identity, collaboration, ticketing, and SaaS platforms. Administer Okta, Jira Service Management, Google Workspace, Atlassian, Slack, and Zoom; build Python, API, orchestration, and AI-assisted workflows with strong security controls. Manage SaaS and non-human identities, licenses, audit evidence, and automation governance while partnering cross-functionally to improve service delivery and reduce manual effort.

Manage IT operations, support-team performance, technical escalations, identity and access management, macOS endpoint administration, collaboration and telephony systems, service workflows, automation, reporting, license utilization, and audit readiness. The role partners with Security and cross-functional teams to maintain compliant systems, improve onboarding and offboarding, establish operational standards, and enhance IT efficiency through automation and AI.

Develop, configure, customize, integrate, test, and troubleshoot ServiceNow applications for CMS. Build workflows, automations, access controls, Service Catalog solutions, APIs, and integrations using REST, SOAP, and Integration Hub. Use ServiceNow AI capabilities and JavaScript-based development tools, participate in code reviews, maintain technical documentation, ensure system reliability, and recommend platform improvements. Collaborate with cross-functional Agile teams while managing shifting priorities and supporting advanced ServiceNow capabilities including ITSM, Discovery, CMDB, Now Assist, AI Search, and Automated Test Framework.

Designs, implements, configures, and supports enterprise cybersecurity solutions across IAM, endpoint, network, email, application, cloud, and security awareness domains. Conducts vulnerability assessments, threat hunting, incident investigation, security tool tuning, policy development, and security architecture reviews. Serves as a security subject matter expert on technology projects, collaborates with an MSSP, provides incident escalation support, and maintains availability for critical security operations.

Manages enterprise applications, including implementation, configuration, maintenance, upgrades, security, and user support. Partners with business stakeholders to translate operational needs into technology solutions, develop roadmaps, optimize processes, and deliver digital enablement initiatives. Coordinates projects, requirements, testing, training, vendors, and system governance while ensuring data integrity, compliance with SOX and GxP requirements, documentation, validation, and audit readiness.

Designs and supports scalable cloud data warehouses for CMS healthcare fraud, waste, and abuse analytics. Responsibilities include data modeling, healthcare interoperability, secure HIPAA-compliant governance, lineage, testing, CI/CD, automation, workflow scheduling, and technical architecture. The role integrates claims and healthcare domains using Snowflake and industry standards while collaborating with stakeholders, documenting solutions, and leading warehouse project delivery.

Owns the vision, strategy, roadmap, feature definition, release planning, and performance measurement for IT clinical solution products. Partners with business and technical stakeholders on build-versus-buy decisions, architecture, licensing, change management, KPIs, ROI, migration, risk mitigation, and product adoption. Coordinates cross-functional delivery and vendor relationships while adapting product direction to changing business needs.

Owns IT systems administration and security operations for a fully remote workforce. Responsibilities include managing Microsoft 365 and Google Workspace, endpoint and identity platforms, security tools, access controls, threat monitoring, incident response, vulnerability management, compliance evidence, disaster recovery, vendor relationships, reporting, and operational roadmaps.

Leads the strategic direction of backend and full-stack engineering, architects scalable distributed systems and microservices, and drives modernization, reliability, security, and performance initiatives. Designs APIs, data architectures, pipelines, infrastructure, and observability practices; delivers customer-facing service improvements; establishes engineering standards; and mentors engineers. Collaborates across product and technical teams to make architecture and business trade-offs and lead large-scale initiatives from vision through production.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

Own Flex’s IT and corporate security function as a hands-on senior individual contributor. Responsibilities include identity and access management, joiner-mover-leaver processes, Okta and Google Workspace administration, endpoint and MDM programs, SaaS governance, access reviews, security policies, awareness training, MSP management, and automation using scripts and internal tooling. The role partners with security, People, Finance, and Legal while maintaining corporate security posture across a distributed workforce.

Partners with finance and IT stakeholders to define business needs, configure and support JDE and SaaS field service systems, manage ERP integrations, design reports and data conversions, test solutions, provide production support, document processes, train users, and lead IT initiatives within the Project Controls portfolio.

Partners with IT hiring managers to develop talent acquisition strategies, source and screen candidates, build diverse pipelines, and present qualified talent. Provides recruiting consultation, interview guidance, offer support, vendor coordination, TA systems maintenance, reporting, and special-project leadership. Helps maintain recruiting policies, procedures, communications, and organizational talent acquisition programs while mentoring colleagues and promoting Navitus’ employment brand.

Senior Agile Business Analyst supporting a federal case management modernization program. Responsibilities include backlog decomposition, requirements elicitation, user story development, process mapping, customer journey mapping, acceptance criteria, validation, risk management, Agile ceremonies, and collaboration with Product Owners, architects, testers, developers, and court stakeholders. The role also supports testing, business process re-engineering, technical documentation, cloud solution implementation, and continuous process improvement.

Lead the design and operation of a cloud-first IT environment, including SaaS administration, endpoint management, security, automation, email platforms, and AI-powered workflow agents. The role drives cross-functional IT projects, mentors team members, maintains standards and documentation, resolves complex escalations, and supports onboarding and escalated tickets. Key responsibilities include managing Google Workspace, Proofpoint, Slack, Okta, Jamf, Intune, and related systems while improving reliability, security, and operational efficiency.

Manages and optimizes procurement operations, Coupa workflows, supplier onboarding, purchase orders, invoices, and procurement integrations. Maps and improves business processes, implements ITGC-compliant changes, leads testing and sign-off, develops spend and supplier performance reporting, and resolves invoice and purchase order discrepancies. Drives Coupa Supplier Portal, CXML onboarding, and e-invoicing adoption while partnering with finance, accounts payable, stakeholders, suppliers, and Coupa support.

Leads secure, reliable IT infrastructure supporting distributed clinical research sites and remote employees. Manages enterprise networking, Azure and Microsoft 365 services, endpoint platforms, automation, AI-enabled operations, vendors, budgets, and technology projects. Oversees site deployments, security and compliance initiatives, service delivery, and operational improvements while recruiting, coaching, and developing technical teams.

Evaluates IT infrastructure, applications, cybersecurity, compliance, costs, scalability, and compatibility during mergers and acquisitions. Leads technology integration and separation planning, identifies modernization and consolidation opportunities, conducts IT capability and maturity assessments, recommends governance frameworks, and aligns technology strategy with business objectives. The role also prepares diligence reports and executive presentations while collaborating with internal and external stakeholders in fast-paced transaction environments.

Provides application and system support, troubleshoots issues, manages testing and deployments, develops ETL tools and reports, and conducts business analysis. The role defines requirements, identifies IT solutions, supports system integrations, documents procedures, guides team members, and communicates with stakeholders. It also applies agile practices and supports process improvements within a financial services environment.

Monitors and triages security alerts, investigates and documents incidents, supports identity and access management, vulnerability remediation, security awareness, phishing simulations, incident response, and security control checks. Collaborates with IT teams and an MSSP to resolve security issues, tune security tools, maintain documentation, and escalate threats. Requires availability for identity and access management, incident response, and escalation outside standard business hours.