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Top Senior Customer Success Jobs in Providence, RI
Software • Automation
The Customer Success Manager advocates for customers, drives product adoption, assesses customer health, negotiates renewals, and provides strategic recommendations to enhance customer experience and success with Verint products.
Top Skills:
Customer Success PlatformsTotango
Software
The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.
Healthtech • Information Technology • Software
The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.
Top Skills:
Data AnalyticsPower BI
Artificial Intelligence • Machine Learning • Software • Conversational AI
The Customer Success Manager will manage a portfolio of customers, ensuring successful onboarding, driving adoption, and leading renewals while acting as a strategic advisor for customer outcomes.
Top Skills:
ChatgptJIRASalesforceSlack
Artificial Intelligence • Information Technology
The Client Success Executive drives client success, manages account relations, expands service opportunities, and collaborates with internal teams post-implementation to ensure ROI and client satisfaction.
Top Skills:
CRMErpMicrosoft Dynamics 365Microsoft Dynamics 365 Finance And Operations
Software
The Director of Customer Success & Implementations leads a team to enhance client lifecycle from implementation to ongoing success, ensuring customer satisfaction and operational efficiency while managing complex, customized accounts.
Top Skills:
APIsSaaSSystem Configurations
Artificial Intelligence • eCommerce • Logistics • Retail
This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.
Top Skills:
APIsPythonSQL
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.
Top Skills:
Ai ToolsSaaS
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
The Manager, Customer Success (Agency) will lead a team, enhance customer retention and satisfaction, and implement growth strategies across agency accounts.
Top Skills:
Ai ToolsCrm ToolsMartechSaas Applications
Information Technology • Marketing Tech • Software • Consulting
The Proposal Manager leads the development and delivery of client proposals, manages relationships, supports sales teams, and ensures high win rates on bids.
Top Skills:
Bid Management ToolsCRMMicrosoft Office Suite
Healthtech • Analytics • Pharmaceutical
The Strategic Client Success Partner develops strategies to enhance client satisfaction and manage relationships, analyzes client feedback, and collaborates with internal teams to optimize program performance.
Top Skills:
ExcelMicrosoft Office Suite
Security • Software
As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.
Top Skills:
AWSAzureCiamGCPJavaJavaScriptJwtNode.jsOauth 2.0Openid ConnectPythonReactRest ApisSAML
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Healthtech • Biotech
Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.
Top Skills:
GenomicsNext Generation Sequencing (Ngs)Velsera
Information Technology • Software
The Strategic Customer Success Manager guides customers post-sales, ensuring successful onboarding, identifying risks, providing technical guidance, and fostering relationships for renewals and expansions.
Top Skills:
DevOpsSoftware Development
Fintech • Software
The Customer Success Manager will collaborate with customers and internal teams to enhance lending processes, drive success metrics, and build strong customer relationships to unlock value from Blend's platform.
Top Skills:
SaaS
AdTech • Marketing Tech • Social Media • Software
The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.
Top Skills:
Enterprise SoftwareLocal SearchSaaSSocial Media Management
Payments • Software
The Director of Customer Success will lead a team, define strategy, manage key accounts, and drive customer retention and growth in the life sciences industry.
Top Skills:
CRMSalesforce
Consumer Web
As a Revit Customer Success Manager, you'll support users by onboarding new customers, offering training, managing support requests, and assisting with pre-sales activities.
Top Skills:
Construction IndustryMicrosoft SuiteRevit
Information Technology • Software
The Senior Customer Success Manager will onboard customers, identify risks, provide technical guidance, build relationships, and drive renewals and expansions.
Top Skills:
DevOps
Software
The Enablement Manager will enhance execution across Sales and Customer Success teams, focusing on improving performance metrics, implementing structured enablement programs, and aligning strategy with field execution.
Top Skills:
AIBiSalesforce
Computer Vision
As a Customer Success Manager, you'll drive adoption and retention for Enterprise clients, developing success strategies and nurturing relationships while leading onboarding and conducting business reviews.
Top Skills:
APIsSaaSSdk
Healthtech
The Client Success Manager builds and maintains client relationships, drives engagement and adoption of analytics solutions, and ensures successful delivery of services while managing multiple projects and priorities.
Top Skills:
ExcelProject Management ToolsSmartsheet
Insurance • Software
The Customer Success Operations role involves optimizing and scaling post-sales customer lifecycle processes, data management, systematic tracking of customer metrics, and improving operational efficiency across organizations.
Top Skills:
Salesforce
AdTech • Agency • Digital Media • eCommerce • Marketing Tech • Social Media • Analytics
The Senior Client Success Account Manager drives revenue growth by identifying cross-sell and upsell opportunities, collaborating with internal teams, and managing client relationships to enhance client impact.
Top Skills:
Crm PlatformsSalesforce
AdTech • Marketing Tech • Social Media • Software
The Strategic Customer Success Manager ensures client satisfaction by managing relationships, driving product adoption, and facilitating growth for large clients.
Top Skills:
Customer Success Software ToolsGainsightSalesforce
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