Top Entry Level Jobs in Portland, ME

Provide empathetic, accurate support to clients and employees navigating education benefits, loan forgiveness, tuition assistance, repayment assistance, and refinancing. Respond through phone, email, chat, SMS, and ticketing systems; resolve non-technical issues using approved workflows; assess needs and documentation; collaborate on escalated cases; identify workflow improvements; and maintain detailed CRM case records.

Designs end-to-end user experiences for enterprise and operational applications, including research, information architecture, wireframes, prototypes, UI, design systems, and reusable component libraries. Partners with developers and Agile teams to implement responsive interfaces, conducts usability testing, documents requirements, and improves complex data-heavy workflows. The role may also contribute directly to Angular front-end implementation and cross-platform desktop application design.

Develop and maintain SAP S/4HANA solutions using ABAP and RAP, including CDS views, behavior definitions, OData V4 services, enhancements, and integrations. Apply Clean Core and HANA-optimized development practices, troubleshoot production issues, participate in code reviews, document technical designs, and collaborate with functional consultants and stakeholders. The role focuses on WM/IM and may involve RF, warehouse automation, PPF, EWM integrations, monitoring, and Fiori extensions.

Provides Tier 2 and Tier 3 technical support for Cisco collaboration infrastructure, endpoints, and voice gateways. Troubleshoots customer issues, supports system integrations, mentors engineers, and assists with technology testing, implementation, deployment, documentation, automation, and process improvement. The role participates in scheduled after-hours escalation and 24/7/365 on-call support.

Design and implement infrastructure services for a GPU-as-a-Service platform. Build REST and gRPC APIs, bare-metal provisioning workflows, Kubernetes cluster lifecycle services, reconciliation loops, reliability mechanisms, and interfaces for hardware and cluster health. The role requires Go, Kubernetes controller patterns, bare-metal provisioning, asynchronous systems, and experience with infrastructure technologies such as Metal3, Cluster API, and Temporal.

Provide email, chat, and occasional phone support to B2B customers. Own issues from investigation through resolution or escalation, recreate scenarios in test environments, identify product solutions, anticipate customer needs, and meet productivity, satisfaction, and reliability goals.

Own the strategy, roadmap, business performance, and value delivery for WebCenter PLMS, an enterprise SaaS product serving regulated Life Sciences customers. Translate customer and regulatory needs into prioritized requirements, initiatives, and product investments. Lead discovery, business cases, launches, adoption, pricing, positioning, partnerships, and cross-functional alignment with Product, R&D, Sales, Marketing, and regional teams. The role is remote within the US Eastern time zone, with approximately 10% travel and an onsite immersion program.

Supports post-sale technical relationships for customer accounts, helping with solution adoption, routine technical requests, onboarding, account meetings, issue escalation, and usage monitoring. Coordinates with Support, Customer Success, Product, and Engineering to resolve issues, documents customer updates and action items, and contributes to customer-facing resources and process improvements under senior team supervision.

Analyze and troubleshoot mainframe JCL batch workloads, schedules, CICS environments, and related configurations. Convert legacy batch jobs into PowerShell scripts for Azure, automate recurring cloud batch processing, optimize concurrency and performance, and maintain secure PowerShell modules. Document business requirements, collaborate with stakeholders and cross-functional technical teams, and support mainframe-to-cloud migration projects using Agile practices.

Manage and grow a global software tester community by recruiting participants, improving tester experiences, executing social media and communication campaigns, creating content, responding to community feedback, organizing events, monitoring engagement metrics, and strengthening brand awareness. The role requires collaboration with Marketing, relationship building, strong communication, analytical skills, creativity, and attention to detail.