Top Tech Support Jobs in Peoria, IL

Provide email-based billing and RCM technical support for B2B SaaS customers, triage and escalate tickets, assist engineering with issue prioritization, maintain deep product knowledge, improve customer experience, and identify product enhancements to increase satisfaction and loyalty.

Support enterprise customers and partners integrating applications with Wasabi Cloud. Diagnose, research, reproduce, and report defects; test storage services with third-party applications; validate interoperability using APIs and SDKs; investigate S3 protocol behavior; and collaborate with sales, development, QA, product, and support teams.

Provides technical product and application support for vinyl films, adhesives, laminates, tapes, and related materials. Recommends products, troubleshoots application issues, performs hands-on testing, supports complaints and RMAs, documents findings, and collaborates with Quality, R&D, Product Management, Production, and Sales. Creates technical training and resources, supports demonstrations and trials, and participates in continuous improvement. The role operates in office and manufacturing environments with occasional customer-related travel.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

Nagarro is seeking an Associate Engineer for Tech Support who will help solve tech-related issues and provide solutions. Ideal candidates are ready to advance their careers in a dynamic environment.

Nagarro seeks an Associate Engineer for tech support roles, helping with product and service challenges in a dynamic work environment.

The Associate Engineer in Tech Support will assist with various technical challenges, contributing to customer satisfaction and solutions.