Top Customer Success Jobs in Peoria, IL

Manage and enhance customer relationships in the insurance industry, driving satisfaction and retention while identifying upsell opportunities and providing strategic insights.

The Senior Director of Customer Experience Operations will lead and optimize operations, ensuring alignment with organizational goals while enhancing customer journey and processes.

Senior Support Specialist responsible for providing technical support, troubleshooting issues, and enhancing customer satisfaction at a growing SaaS company.

The Technical Engagement Manager ensures customer success by providing expert technical support, troubleshooting complex issues, and driving product adoption within the cybersecurity space.

The Enterprise Implementation Manager ensures successful implementation of Altium's solutions, enhancing customer productivity and satisfaction through effective project management and collaboration with internal teams.

This role involves maintaining a database for issuing credits, reviewing return receipts, and correcting billing issues, ensuring compliance and confidentiality while contributing to team projects.

Responsible for providing first-level support for clients, troubleshooting issues with company software, and accurately logging conversations in Zendesk.

The Support Engineer will manage complex technical inquiries, collaborate with various teams, and provide post-sale consultations to ensure optimal customer support and product adoption.

Lead and develop the Concierge Team at Garner, guiding them to provide member support via chat, email, and phone while ensuring adherence to service quality standards. Manage performance oversight, tackle complex inquiries, oversee training, and enhance member experience through process improvements.

The Director of Customer Success will manage strategic accounts, ensuring client retention and satisfaction, mentoring a team, and developing growth strategies.