Top Operations Jobs in Palm Bay, FL

Own and optimize revenue operations processes across sales and customer success, from lead through renewal. Drive adoption of GTM tools, build DealHub quoting workflows, create enablement programs, monitor SaaS KPIs, and deliver reports and analysis for leadership. Partner cross-functionally with Sales, Customer Success, Marketing, and systems administrators while integrating AI tools into reporting, documentation, and process design.

Serves as a liaison among investment, finance, procurement, sourcing, and COO teams. Manages budgets, forecasts, accruals, vendor contracts, and operational and financial performance reporting. Interprets business cases, improves processes and stakeholder experiences, supports investment vehicle deployment, enhances data quality, and develops cost-effective operational solutions. Advises senior stakeholders and leads operational initiatives aligned with business goals.

Part-time internship supporting CRM architecture, data integrity, process documentation, operational audits, and KPI dashboarding. Build SOPs, centralize lead/project data, identify workflow bottlenecks, and deliver reporting to leadership to scale and improve operational processes.

Leads a team of 13–15 Fraud Associates responsible for protecting cardholders from fraudulent activity. Oversees coaching, performance management, scheduling, escalations, staffing, and career development. Uses operational data and dashboards to improve accuracy and efficiency, handles complex fraud cases, translates policy updates into team guidance, and helps build scalable fraud operations processes and culture.

Own the Global Support organization’s annual operating plan, capacity, headcount, and cost models. Lead monthly and quarterly business reviews, develop reporting frameworks, validate metrics, and provide executive-level insights and recommendations. Partner cross-functionally with Support, Finance, Workforce Management, and People to improve productivity, staffing, cost-to-serve, vendor strategy, and customer experience. Use AI and self-service analytics tools to accelerate modeling, reporting, and operational decision-making.

Lead Headway’s customer experience operation across Agent Success, Customer Care, Programs, and Systems, managing over 100 employees and 800 partner agents. Own end-to-end support quality, performance, staffing, forecasting, costs, training, QA, procedures, systems, and AI-enabled automation. Partner with Product and R&D to improve customer experience and reduce support demand while developing a high-performing leadership team.

Manage part-time remote people and finance operations, including payroll, employee onboarding and offboarding, expenses, reimbursements, vendor payments, equity records, tax coordination, and financial record accuracy. The role works with accountants, tax advisers, employees, and service providers while maintaining confidential records and ensuring administrative tasks are completed accurately and on time.

Serve as primary client contact guiding founders through company dissolution. Document and optimize processes, coordinate with internal teams and external parties, gather client documentation, provide empathetic customer support, and maintain accurate records while using remote tools to deliver scalable shutdown services.

Own the monthly sales commission process, including payout calculations, validation, adjustments, and payroll handoff. Analyze sales funnels, pipeline health, conversion, and revenue attainment while building executive reports and dashboards. Support territory design, capacity planning, and target-setting through data analysis. Improve recurring workflows with automation and AI, resolve discrepancies, document business rules, and collaborate cross-functionally across revenue and support teams.

Leads a team processing financial transactions and money movements in a regulated retirement-services environment. Responsibilities include people management, quality control, SLA and KPI oversight, process improvement, SOP development, escalations, capacity planning, and cross-functional collaboration with Customer Success, Product, Engineering, and Compliance. The role emphasizes transaction accuracy, regulatory compliance, automation, operational scalability, and customer-focused execution.

Analyzes business problems, KPIs, forecasts, capacity, and quantitative models to support product strategy and operational excellence. Improves processes, standardizes global metrics, develops data-driven insights, and facilitates stakeholder business reviews for better decision-making and productivity.

Manages regional support for AmeriCorps Fellows and Host Partners while owning high-volume program operations. Responsibilities include timecard approval, reimbursements, financial reporting, onboarding and offboarding, compliance tracking, audit support, evaluation documentation, and process improvement. The role also supports fellow professional development, conducts virtual check-ins and occasional site visits, coordinates training and community-building activities, and maintains stakeholder relationships across California.

Owns and optimizes the marketing technology stack, primarily HubSpot, while improving processes, data quality, automation, analytics, and reporting. Leads cross-functional projects across Marketing, Sales, and RevOps; implements AI-powered workflows; manages lead scoring and lifecycle automation; and provides internal MarTech training and expertise.

Manage the end-to-end customer contracting lifecycle, including intake, review, approvals, negotiation coordination, execution, retention, and handoff. Own contract operations processes, CLM and Salesforce workflows, reporting, governance, and data integrity. Partner with Legal, Sales, Finance, Service Delivery, Security, and Customer Success to improve compliance, efficiency, visibility, automation, and turnaround times across commercial contracting.

Own and improve the marketing technology ecosystem, including CRM and marketing automation integrations, ABM orchestration, data enrichment, routing, and workflow automation. Build production AI and API-driven workflows for lead scoring and prioritization, maintain data integrity, troubleshoot sync issues, and document system changes. Enable marketers through self-service dashboards, reporting, and training while partnering closely with Sales and RevOps to improve pipeline efficiency.

Leads multiple fraud operations teams focused on disputes and compliance. Oversees people leaders and individual contributors, sets operational strategy, improves productivity, quality, service levels, and compliance, manages queue health, resolves escalated risk events, and drives cross-functional change. The role also supports recruiting, talent development, AI-enabled efficiency initiatives, Lean Six Sigma practices, and data-driven operational improvements.

Drive high-priority cross-functional initiatives, partner with leadership to solve product and business challenges, build teams/processes, research markets and opportunities, and deliver operational improvements and measurable business outcomes in a fast-moving environment.

Lead high-priority, cross-functional initiatives across engineering, product, hiring, operations, and business development. Partner with leadership to solve business and product challenges, build teams and processes, research new markets and opportunities, and improve operational effectiveness. Own projects from planning through execution while managing multiple priorities in a fast-moving environment.

Drive high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Partner with leadership to solve business and product challenges, build teams and processes, research new markets and opportunities, and improve operational effectiveness. Manage projects from planning through execution while taking ownership of measurable business outcomes in a fast-moving environment.

Leads enterprise healthcare interoperability strategy, operations, connectivity, and strategic partnerships. Establishes operating models, roadmaps, KPIs, governance, and partner ecosystems across EHRs, HIEs, QHINs, payers, providers, and data networks. Translates regulatory and technical requirements into scalable capabilities, supports product and commercial growth, oversees investments and agreements, and builds high-performing teams. Requires executive leadership in healthcare data exchange, interoperability standards, regulatory strategy, operations, partnerships, and technology commercialization.

Supports content workflow operations through file fulfillment, vendor coordination, DAM archiving quality control, copyright registration tracking, CMS collection management, and data retrieval. The contractor maintains accurate records, reports, errata documentation, litigation-related research packages, and deposit copy tracking while handling confidential materials and coordinating with internal stakeholders and external vendors.

Leads revenue operations and strategy across Sales, Marketing, and Customer Success. Owns HubSpot architecture, administration, automation, reporting, and data quality; manages the broader revenue technology stack; deploys AI for forecasting and lead scoring; develops revenue forecasts, dashboards, and predictive analytics; optimizes lead-to-cash workflows and deal desk operations; and establishes planning, pipeline review, and cross-functional operating processes.

Develop and maintain fraud operations SOPs, decision guidance, workflows, and documentation. Identify process gaps, analyze operational data and trends, coordinate process changes, and collaborate with Product, Engineering, Data, QA, Training, Support, and other teams to improve fraud review consistency, scalability, and efficiency. Support audits, retrospectives, training readiness, and post-launch follow-up for operational improvements.

Process and fulfill customer orders, maintain Salesforce contract and account data, create software licenses, invoice customers, manage inventory, prepare reports, document workflows, and support sales and finance teams. The role also handles customer inquiries, financial records, credit memo matching, vendor forms, and contractual compliance while meeting service-level agreements and key performance indicators.

Owns AI support agents, CRM and support-tool configuration, automation reporting, access provisioning, documentation, QA, and process improvement. Directs BPO back-office workflows and partners with customer service, product, engineering, and supply teams to resolve operational issues. The role also evaluates new AI tools, analyzes booking problems, improves knowledge content, and recommends systemic product solutions.