Top Operations & Support Jobs

Lead GBSC performance management, FP&A, vendor governance, data governance, and process discipline. Establish KPIs, budgeting, workforce planning, vendor SLAs, and analytics to enable data-driven decisions and operational excellence across global shared services.

Lead and scale DraftKings' iGaming operating model, overseeing Revenue Operations, Games Operations & Studio, and cross-functional execution. Drive revenue growth, operational excellence, compliance across jurisdictions, data-driven decision-making, and build a high-performing leadership team to align content, commercialization, and player experience.

Lead and scale DraftKings' iGaming operating model, overseeing Revenue Operations and Games Operations & Studio. Drive cross-functional execution, measurable commercial outcomes, compliance in regulated markets, and build a high-performing leadership team to deliver exceptional player experiences and sustainable revenue growth.

Leads strategic execution across the Data & Analytics organization by owning initiatives, coordinating cross-functional programs, improving processes, developing metrics, removing blockers, and preparing executive communications. The role drives strategic priorities from planning through implementation, facilitates leadership decision-making, ensures risk and controls compliance, and translates strategy into practical commercial outcomes.

Lead and modernize the Agent Help Desk, managing day-to-day 24x7 BYOD support, outsourced vendors, workforce planning, and service quality. Drive adoption of cloud contact center technologies (e.g., Amazon Connect), AI-enabled support, self-service, analytics, and continuous operational improvements in partnership with engineering and business teams.

The VP of Revenue Operations will build and scale systems for operational efficiency and revenue growth, overseeing tools, processes, and team development across the customer lifecycle.

Provide global operational leadership and governance for HSE programs, overseeing incident management, ergonomics and workplace accommodations, event and travel safety, documentation, case management, reporting, and continuous improvement. Lead teams, maintain controls, create dashboards and executive reports, manage global inbox and vendors, and drive process redesign and AI-enabled efficiencies to ensure consistent, timely, and audit-ready program delivery.

Lead and own the control environment for Public Sector Operations: identify, assess, and mitigate operational risks; manage issue remediation and risk events; support audit and regulatory readiness; partner with business teams to embed controls; drive automation and control effectiveness. Act as primary first-line contact for audits, compliance testing, and regulatory engagements.

Lead end-to-end business strategy and operations for Chase Co-brand: set strategic vision, deliver executive communications, drive talent and culture, improve processes (including AI tools), manage controls/RCSA, ensure contract compliance, and partner cross-functionally to execute large-scale initiatives.

The VP of Commercial Operations leads strategy and execution to enhance revenue growth through operational excellence, cross-functional partnerships, and global service standardization.

Own Salesforce and commercial systems as the enterprise system of record for pipeline, forecasting, and reporting. Define commercial metrics, data standards, and governance; improve data quality and adoption; build repeatable board and executive reporting; reconcile sales reporting with Finance; establish forecasting cadence and accountability; manage commercial systems roadmap and external implementation partners.

The SVP Revenue Operations at Uniphore will drive GTM strategy, revenue planning, systems management, and team leadership to support high-growth B2B operations.

Lead and scale HiBob's payroll services across the US and UK, owning strategy, execution, customer satisfaction, revenue/P&L, and operational excellence. Build repeatable services motions, improve implementation quality and speed, partner cross-functionally, leverage AI/automation, and develop a high-performing payroll services organization to drive retention and growth.

Enterprise leader responsible for Long Term Disability strategy and end-to-end claims operations (including IDI and Return to Health). Drive operational transformation using AI/automation and analytics, ensure compliance, own a $100M+ P&L, define KPIs, lead a large distributed team, and deliver superior customer experience and financial performance.

Lead tax operations reporting, governance, and intelligent automation initiatives. Deliver executive reporting and strategic insights, coordinate cross-functional initiatives, coach team members, manage operational cadence, budgeting and headcount planning, and ensure compliance with US tax code and IRS form requirements.

The VP of Revenue Operations will enhance the operational infrastructure for sales and client management to drive efficiency and success, ensuring high standards in the customer lifecycle and strategic planning.

Provides high-level administrative support to the CMO/CCO and SVP, Head of Operations by managing calendars, correspondence, meetings, travel, expenses, events, logistics, presentations, notes, and follow-up. Maintains confidentiality, coordinates internal and external stakeholders, procures facilities and catering, and supports executive initiatives. Requires flexibility for changing schedules, occasional evening and weekend work, event mobility, and lifting up to 25 pounds.

Lead and optimize mortgage operations, ensuring compliance, efficiency, and risk mitigation. Drive process improvements, vendor management, KPI reporting, and team leadership to enhance productivity and customer experience.

Lead all community operations and resident experience efforts, drive client retention and growth, oversee customer-facing services and financial delivery, set performance metrics, manage budgets, develop and coach teams, ensure compliance, and maintain vendor and industry relationships to support operational excellence and long-term growth.

Lead enterprise infrastructure, database, end-user computing, and service desk functions. Ensure availability, scalability, cost-effectiveness, and process maturity across cloud, data center, networking, and systems. Build teams, manage budgets and vendors, implement ITSM practices, drive automation and cloud adoption, and report operational metrics to executive leadership.

Lead overall site management and operations for distribution centers, ensuring safety, compliance, profitability, and integration of shipping, receiving, transportation, purchasing and sales. Direct managers, enforce policies, negotiate collective bargaining agreements at union facilities, implement productivity and safety programs, and drive strategic operational goals and cost controls.

Leads multi-site operations across preschool and enrichment locations, driving standardized processes, operational excellence, compliance, safety, family experience, financial performance, technology systems, and continuous improvement. Oversees school performance, facilities partnerships, crisis planning, strategic initiatives, new openings and acquisitions, while building high-performing teams and translating executive strategy into scalable execution.

Own enrollment growth and revenue performance across multiple early childhood education locations. Build scalable revenue strategies, CRM systems, enrollment funnels, forecasting, pricing and profitability models, and board-ready reporting. Partner cross-functionally with Education, Operations, Finance, and Marketing to improve conversion, retention, re-enrollment, and student lifetime value while aligning growth with program quality and capacity.

Vice President of Operations will lead service operations, warehouse logistics, customer relations, call center activities, and a team of 25+ employees for a medical device company. Responsibilities include improving customer experience, service delivery, supply chain efficiency, service revenue, KPI performance, and operational profitability. The role requires collaboration with global headquarters, oversight of ERP and CRM initiatives, and leadership of automation and continuous-improvement efforts. The position is primarily onsite in Buffalo Grove, Illinois, with travel at least six times annually, including two international trips.

Leads Trustly’s global Revenue Operations and Enablement function, consolidating fragmented regional processes into a unified GTM operating system. Owns CRM architecture and governance, forecasting, KPIs, compensation structure, territories, quotas, enablement, sales kickoffs, and GTM communications. Builds standardized global processes while preserving regional execution flexibility, improves seller productivity and ramp time, and applies AI to prospecting, forecasting, enablement, and CRM intelligence.