Shape the future of operational efficiencies and your career when you spearhead our intelligent automation initiatives to design the future of operational efficiencies. You have found the right team!
As a Vice President Markets Tax Operations within the North America Markets Tax Operations team, you will own the end-to-end cadence of leadership reporting, strategic messaging, and operational transparency, ensuring senior stakeholders receive clear, data-driven narratives that accurately reflect the team's performance, priorities, and risk. You will coach and mentor team members, collaborate with stakeholders, design, and deliver training on workflow automation, and streamline and revolutionize the firm’s processes.
Job responsibilities
Develop and deliver executive-level reports and presentations for the Management Committee and steering committees, providing strategic insights and thought leadership
Develop and maintain a working knowledge of the end-to-end business processes across all sub-teams, ensuring that reporting and communications accurately reflect operational realities rather than surface-level summaries
Coordinate the execution of strategic initiatives and department-wide deliverables in partnership with senior leaders across JPMorgan Chase
Engage with sub-team leads across all functions within the organization to gather operational data, project status, KPIs, and risk indicators on a recurring basis, distilling disparate inputs into a unified, coherent picture of organizational performance
Oversee the Tax Utility Leadership Team’s operating rhythm, including strategic reviews, goal-setting sessions, and leadership offsites
Manage governance of the department’s goals, ensuring transparency through key performance metrics that measure organizational effectiveness
Participate in ongoing business planning activities, including budgeting, headcount forecasting, priority setting, and initiative funding
Partner with other Chiefs of Staff to drive alignment and activation of firm-wide priorities
Foster strong partnerships with senior leaders and cross-functional teams (e.g., Finance, People) to ensure timely delivery of firm-wide commitments
Required qualifications, capabilities, and skills
7+ years of experience in delivering intelligent automation and business analysis or equivalent experience with at least 3 years in business management, chief of staff, management consulting, or strategic communications roles within a large, matrixed organization
Bachelor's degree in Business, Tax, Finance, Communications, or a related discipline
Proven ability to gather and analyze complex data and to develop accurate conclusions with deep comprehension of the business to understand risk implications
Significant business and technical expertise and problem-solving methodologies focused on analyzing complex operating models, anticipating issues and use of appropriate technology to mitigate risk
Advanced knowledge of one or multiple intelligence automation applications and programming languages
Experience in coaching and directing less experienced team members on automation tools
Proven ability to operate independently with minimal direction while maintaining alignment with leadership priorities
Experience with analytics and reporting expertise, including the ability to interpret metrics, identify patterns, and synthesize insights from key performance indicators
Demonstrated success in strategic planning and project management, with a strong sense of urgency and commitment to timely execution
Strong knowledge and comprehension of Internal Revenue Codes Chapter 3, Chapter 4, and Chapter 61
Understanding and expert knowledge of Internal Revenue Service Forms W9 and W8 as well as their associated requirements: Forms 1099 series, 1042-S; Forms 945 and 1042
Preferred qualifications, capabilities, and skills
Master of Business Administration or Master’s degree
Advanced skills and understanding of business analysis, design, development, testing, and deployment
Preferred experience supporting more than one CCB Operations Function/Line of Business
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 7+ years experience in intelligent automation and business analysis, with at least 3 years in business management, chief of staff, management consulting, or strategic communications within a large matrixed organization
- Bachelor's degree in Business, Tax, Finance, Communications, or a related discipline
- Proven ability to gather and analyze complex data and develop accurate conclusions with deep business comprehension and risk awareness
- Significant business and technical expertise and problem-solving methodologies for analyzing complex operating models and mitigating risk with technology
- Advanced knowledge of one or multiple intelligent automation applications and programming languages
- Experience coaching and directing less experienced team members on automation tools
- Proven ability to operate independently with minimal direction while maintaining alignment with leadership priorities
- Experience with analytics and reporting, including interpreting metrics, identifying patterns, and synthesizing KPI insights
- Demonstrated success in strategic planning and project management with strong urgency and timely execution
- Strong knowledge and comprehension of Internal Revenue Code Chapters 3, 4, and 61
- Expert knowledge of IRS Forms W9, W8, Forms 1099 series, 1042-S, Forms 945 and 1042 and associated requirements
- Master of Business Administration or Master's degree
- Advanced skills in business analysis, design, development, testing, and deployment
- Experience supporting more than one CCB Operations Function or Line of Business
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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