Top Operations & Support Jobs

The Technical Supply Chain Manager will lead supply chain execution for aerospace products, managing sourcing strategies, supplier performance, and collaboration with contract manufacturers, ensuring compliance with aerospace and DOD standards.

Lead workforce planning and operational optimization, focusing on capacity planning, workforce management, and process improvements within Customer Care. Collaborate with stakeholders for efficiency and leverage AI technology.

Own Tier 2/3 escalations for payment processing, API integration, and SaaS platform issues. Troubleshoot across payment rails, third-party integrations, and internal systems (PostgreSQL, Firebase, JetAdmin). Build and maintain AI agents and automation to reduce ticket volume. Partner with Product and Engineering to resolve systemic issues, document root causes, and serve as a technical escalation resource for frontline support.

Lead complex, high-priority customer escalations, troubleshoot Alloy platform issues, design long-term solutions, improve tooling and documentation, mentor junior engineers, participate in on-call rotation, and collaborate with Product and Engineering to influence roadmap and product quality.

Lead GTM strategy and operations for Global Sales: design segmentation, territory and coverage models, build data-driven investment cases, analyze funnel performance, own WBR/MBR cadence and dashboards, run cross-functional projects from PRD to launch, and champion AI and automation to increase sales productivity.

The Operations Lead will optimize financial outcomes, translate operational needs into product requirements, drive new initiatives, develop scalable processes, and analyze operational data to define strategy in a high-growth environment.

The Director of Workplace Services will lead the North America team, ensuring operational effectiveness in facilities management while collaborating cross-functionally to meet studio needs and drive improvements.

Part-time intern supporting User Group photography: run Capture One during shoots, name and organize digital assets in real time, manage Google Drive folders, build a user-friendly media portal, and create Before & After compilations using templates.

Oversee production workflows, supervise a team of technicians, ensure quality standards, manage inventory, and improve operational efficiency.

Provide executive administrative support to the Chief Product & Technology Officer, manage travel and logistics, coordinate team communications and All-Hands, maintain intranet, draft and publish tech memos and blog content, and support projects and board-level materials.