Operations Associate

Posted Yesterday
New York City, NY, USA
Hybrid
63K-63K Annually
Entry level
AdTech • Agency • Marketing Tech • Software
Share Local Media aims to reimagine the world of offline marketing for tech and e-commerce companies.
The Role
Manage day-to-day direct mail campaign operations, including client calendars, artwork collection, production plans, proofreading, and final print approvals. Coordinate with clients, design, and production teams to ensure timely, accurate mailings. Support special projects involving accounts receivable, recruiting, HR, and CRM management. The role requires strong organization, communication, attention to detail, time management, problem-solving, and client relationship skills.
Summary Generated by Built In

About us
Share Local Media, or SLM, is a rapidly growing startup reimagining the world of offline marketing for tech and e-commerce companies. We started as e-commerce marketers ourselves, and launched SLM with a goal of transforming offline marketing channels, starting with direct mail and now OOH, by turning them into high performing, scalable channels for a digitally native client set. To do so, we’ve taken an inputs based-approach to the space, and re-engineered the channels from the ground up to make it easier to test, faster to execute, more measurable, and ultimately, more effective for e-commerce and tech clients of all types.

So what does SLM actually do? We’re a full-service direct mail & OOH agency, media program operator, and technology platform, serving some of your favorite e-commerce and tech brands (think Casper, Away, Grubhub, etc.). We live and breathe direct response marketing, and strive to delight clients with high performing campaigns built around fast, data-driven client service, and premium, unique branding.

What are we like at SLM? We’re passionate, humble, and kind. We value data-driven thinking, speed, persistence, creativity, and teamwork. We love helping clients grow and scale through a tactile medium that has long term brand value. And finally, we get excited about transforming an old-school channel into something new through data, product, technology, and a service-driven mentality.

Share our excitement? Great - we’d love to hear from you!

The Role

We’re looking for an enthusiastic and detail-oriented Operations Associate to join our team.You’ll be responsible for leading the operational elements of DM campaigns for well-known consumer brands, providing expertise in organizational skills. We’re a startup, so we’re looking for someone with an entrepreneurial spirit, passion for marketing, and enthusiasm for working with clients. In particular, you’ll be responsible for:

  • Helping to manage day-to-day operations and execution for one of our major product lines, including management of client calendars, collection of artwork, organization of mail/production plans, proofreading, and coordination of final sign-off before printing
  • Day to day communication with clients, design, and production, with the dual goals of ensuring mailings go out on time + are executed flawlessly 
  • Helping with special company projects as needed: Accounts Receivable, Recruiting, HR, CRM Management, etc.

Requirements:

  • Up to 1 year of professional work experience, preferably in marketing, sales, logistics, or operations, with client-facing experience valued 
  • Strong organizational, and communication skills 
  • Incredible attention to detail
  • Strong sense of urgency and great time management skills, with the ability to hit hard deadlines 
  • Self-starter and problem-solver with a get-it-done attitude
  • Passion for a client facing, multi-faceted role 
  • The ability to work independently and manage relationships

What we offer:

  • Base salary for this position is $62,500.
  • Hybrid role based out of our NYC office
  • Career ownership and growth opportunities
  • Flexible vacation policy
  • Robust benefits package
  • A fun culture including: catered meals, team events, and happy hours
  • The opportunity to work with a group of passionate, humble, and kind team members

If you’re looking to be part of something new that is transforming an industry, this is the role for you. You will be empowered to think like an entrepreneur by coming up with new ideas, testing and implementing them, and then scaling them quickly across clients/teams.

Skills Required

  • Up to 1 year of professional work experience, preferably in marketing, sales, logistics, or operations
  • Client-facing experience
  • Strong organizational skills
  • Strong communication skills
  • Incredible attention to detail
  • Strong sense of urgency and excellent time management skills
  • Ability to meet hard deadlines
  • Self-starter with problem-solving skills and a get-it-done attitude
  • Passion for a client-facing, multifaceted role
  • Ability to work independently and manage relationships

What the Team is Saying

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The Company
HQ: New York, NY
90 Employees
Year Founded: 2016

What We Do

As a full-service agency, program operator, and SaaS technology platform, Share Local Media helps tech and e-commerce companies leverage direct mail to achieve efficient direct response outcomes with high quality branding.

Why Work With Us

SLM wants to be the best place to work, so we’re committed to providing an environment that helps employees to grow both as individuals and professionals. We consider our people to be our biggest assets and reinforce a culture rooted in our key values, namely: a client-focused mentality, data-driven thinking, speed, persistence, and kindness.

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Share Local Media Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Most of the company is hybrid NYC based coming in a few days per week. We also do have some remote roles depending on team!

Typical time on-site: 3 days a week
HQNew York, NY
Our office is located in FiDi near most major subway lines, ferries, the WTC PATH Train, and several happy hour locations that the team tries to rotate through.

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