Copia is the fastest growing provider of industrial cyber resilience software. Our tools allow industrial organizations to get their automation assets back up and running after cyber attacks and other downtime incidents. For some companies, a quick recovery means preventing millions of dollars in losses. For other companies, like electrical grid operators, it means saving lives.
We are a 60 person software company growing revenue more than 2x year over year. Our customers include some of the largest manufacturers, warehouse operators, data center operators, and utilities in the U.S. and Europe. The problem we solve is a real one, and that is a large part of why people join us and stay.
Revenue Operations LeadWe are looking for our founding Revenue Operations hire to architect the operational foundation for our go-to-market motion. You'll create essential operational processes, become the trusted decision-support advisor for Sales leadership, start new governance initiatives, build AI-powered workflows, and more.
This role will collaborate on a near-daily basis with executive team members across every department. Your primary customers will be Sales leadership, and report directly to the Head of BizOps. As a member of the BizOps team, you will collaborate closely with AI and data science experts to design and deploy scalable, intelligent, automated solutions to RevOps problems.
What makes us most excited about this role is the unprecedented velocity of change affecting operations brought on by AI technology, and the opportunity for this hire to implement systems that were previously confined only to their dreams. We’re looking for somebody who is internally motivated to push the boundaries of what’s possible!
Responsibilities
Partner with Sales leadership to drive revenue by surfacing what's working, what isn't, and what to change.
Perform essential analyses like territory sizing, quota attainment, weighted pipeline, and forecasting.
Own end-of-quarter reporting and build board-quality slides and explanations of our key results.
Own HubSpot and our GTM tool stack: review every structural CRM change, and account for downstream impacts.
Design, build, and own key operational processes, such as deal desk, approvals, and quote-to-cash.
Identify and fix bottlenecks in our funnel, including lead routing, qualification, conversions.
Collaborate with our customer experience team to redesign our renewal and expansion pipelines.
Show our Sales teams how to use AI to generate polished, on-brand assets that exceed the quality bar of hand-crafted work.
Build AI workflows to generate custom customer-facing assets and AE enablement and training materials.
Implement new intent signal pipelines using Clay, and use AI tools to automatically turn those signals into engaging outreach.
Become a trusted advisor to Sales leadership.
Design and implement processes that scale.
Enable AEs with AI.
Qualifications
5+ years of experience in a RevOps, sales operations, or GTM systems engineering role at a B2B software company
3+ years of experience as a primary HubSpot admin of an organization
3+ years of experience building and maintaining large, complex workflows in tools like HubSpot, Clay, or Zapier
1+ years of experience using LLM coding agents to produce repeatable, high-quality outputs
The ability to perform key RevOps analyses end-to-end, from pulling and cleaning CRM data to distilling insights into beautiful slides
Experience working with sales teams targeting buyers in industrial automation or cybersecurity
Experience operationalizing Account Based Marketing strategies
Experience using a scripting language and APIs to create automated workflows
Required
Preferred
Reasons to Apply
- You're an operations expert looking for the opportunity to expand your AI and scripting skills.
- You want to be part of a high-achieving team whose members inspire you to reach new heights.
- You want to be the first hire in a new function at a fast-growing startup.
- You want to work at a company that's solving a real problem.
- You want to have as direct an impact as possible.
- Copia's company values resonate with you.
Skills Required
- 5+ years of experience in revenue operations, sales operations, or GTM systems engineering at a B2B software company
- 3+ years of experience as a primary HubSpot administrator
- 3+ years of experience building and maintaining complex workflows in HubSpot, Clay, Zapier, or similar tools
- 1+ years of experience using LLM coding agents to produce repeatable, high-quality outputs
- Ability to perform RevOps analyses end-to-end, including extracting and cleaning CRM data and presenting insights in slides
- Experience working with sales teams targeting industrial automation or cybersecurity buyers
- Experience operationalizing Account Based Marketing strategies
- Experience using a scripting language and APIs to create automated workflows
What We Do
Copia is redefining how the world’s factories, energy systems, and infrastructure are built and maintained. Our Industrial Code Lifecycle Management Platform connects software engineering practices with operational technology, giving manufacturers resiliency with the visibility, control, and confidence they need to innovate safely. We’re engineers, builders, and problem-solvers driven by one mission: Keep industry moving forward. Copia is building the modern engineering platform for industrial automation. Industrial organizations operate critical infrastructure on PLCs, SCADA, and OT networks. These environments power manufacturing, energy, food production, and infrastructure worldwide. Most of them still rely on fragmented tooling and manual workflows that would not be tolerated in any modern software environment. Copia closes that gap. We bring the discipline of modern software engineering to operational technology teams, giving controls engineers and IT security teams the version control, change management, and operational resilience their environments demand. Two concepts define what we do: Industrial Code Lifecycle Management (ICLM) applies structured lifecycle practices to automation code and configuration management. Think DevOps for the plant floor. It enables industrial teams to manage PLC logic, configurations, and automation assets with version control, traceability, and controlled deployment processes. No more tribal knowledge. No more manual backups on USB drives. No more mystery around what changed, when, and who made the call. Operational Technology Disaster Recovery (OTDR) ensures automation systems can be rapidly restored after failures, cyber incidents, or operational disruptions. It covers backup validation, system restoration procedures, and resilience planning for industrial control systems. When ransomware hits or equipment fails, production gets back online in hours, not weeks. Together, ICLM and OTDR form the foundation for secure, resilient industrial automation environments. Copia is the platform that makes both operationally real.
Why Work With Us
At Copia, you’ll work with some of the most advanced industrial and engineering organizations in the world. You’ll help them adopt modern tools that improve how engineering teams collaborate, manage code, and operate critical infrastructure. Copia is growing incredibly quickly as a company, thus all roles are seen as "growth track" roles.
Copia Automation Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Employees are expected in the Copia office a minimum of 2-3 days/week, 10 days/month. Our office is located in NoMad/Flatiron, steps away from Madison Square Park, and minutes away from the 6, R, W, F, M, E, and 1 trains, as well as the PATH.
