Top Operations & Support Jobs

Investigates and resolves complex, high-severity property claims, including coverage decisions, on-site inspections, repair appraisals, payments, contractor coordination, and policyholder support. Manages high-exposure claims independently, identifies suspicious losses, supports catastrophe operations, certifies contractors, and mentors team members. Requires advanced claims knowledge, homeowner policy expertise, negotiation skills, strong communication, analytical ability, advanced property training, licensing eligibility, and substantial related experience.

Leads a Commercial Casualty Excess Claims team, ensuring resources, technical expertise, service quality, claims strategy, reserving accuracy, and settlement decisions meet company standards. Partners with underwriting, legal, reinsurance, brokers, insureds, and counsel to manage complex claims. Develops staff, addresses performance issues, drives continuous improvement, prepares operational and performance reports, and monitors legislative, regulatory, and litigation developments.

Leads teller-line operations, risk management, scheduling, compliance, customer service, issue resolution, and resource allocation. Coaches and develops direct reports, supports hiring, manages branch operations, and escalates customer or employee concerns. The role requires customer relationship building, regulatory compliance, weekend and holiday availability, and adherence to Loan Originator requirements under Regulation Z.

Leads teller-line operations, risk management, scheduling, compliance, customer service, issue resolution, and team development within a banking branch. Manages staffing and financial resources, coaches direct reports, supports hiring, resolves escalated concerns, and ensures accurate, timely completion of teller activities. The role also involves customer referrals for dwelling-secured products and compliance with Loan Originator requirements under Regulation Z.

Provides onsite technical support through transaction review, data annotation, quality checks, discrepancy investigation, documentation, and issue escalation. Guides end users through step-by-step solutions, communicates findings, supports deployments, and contributes to process-improvement efforts. Requires strong attention to detail, analytical ability, written communication, and at least one year of relevant experience. The role is fully onsite in Santa Ana, California, Wednesday through Sunday, 2:30 PM to 11:00 PM.

Manage Mastercard Economics Institute operations, including annual calendars, meeting cadences, research delivery protocols, finance and budget processes, stakeholder coordination, vendor billing, and operational issue resolution. The role documents procedures, identifies process gaps, supports meeting deliverables, and coordinates requirements across global teams and partner organizations.

Leads strategy execution and operating infrastructure for the Mastercard Economics Institute. Responsibilities include strategic planning, budgeting, portfolio management, resource allocation, executive communications, quarterly business reviews, operating cadence, governance, roadmap development, stakeholder alignment, and continuous improvement. Manages a Business Operations Analyst and supports senior leadership across Finance, HR, Marketing, Communications, Product, and regional teams.

Manage the Mastercard Economics Institute’s operational cadence, including calendars, meetings, research delivery protocols, finance and budget processes, stakeholder coordination, vendor relationships, and operating-procedure improvements. The role supports meeting content, tracks organizational requirements, identifies operational blockers, and routes issues for resolution across global teams.

Manages high-volume litigation intake by assessing complaints, routing matters, coordinating with attorneys, optimizing workflows, using technology to improve productivity, and supporting administrative reporting and special projects.

Supports multiple senior executives through complex calendar management, travel coordination, expense reporting, team events, information sharing, and relationship building. The role requires adaptability, resourcefulness, strong judgment, attention to detail, communication skills, and collaboration in a fast-paced environment.

Supports client configuration operations, cross-functional project coordination, business testing, release readiness, reporting, and operational documentation for a Medicare benefit program. Maintains process controls, trackers, requirements, test scenarios, defect records, project plans, job aids, SOPs, and governance materials while coordinating stakeholders across technology, quality, business, and capability teams.

Provides executive administration and business operations support to Clinical Development leadership. Responsibilities include complex calendar and meeting management, travel and expense coordination, project tracking, dashboards and reporting, budget and vendor administration, contract support, communications, knowledge management, onboarding, and workflow optimization. The role also champions AI-enabled productivity tools and partners across Finance, Procurement, Legal, Digital, and other business functions.

Leads strategy, planning, financial modeling, operating cadences, market analysis, KPI frameworks, and cross-functional execution for the Employee Experience Group. Advises senior product and business leaders on investments, growth, pricing, packaging, and organizational effectiveness while building scalable processes and decision mechanisms. Partners across Product, Engineering, Sales, Marketing, and Finance to translate ambiguous business questions into actionable plans and measurable outcomes.

Participate in a 12-week remote-first internship supporting projects across functions such as compliance, risk, finance, legal, marketing, product, security, strategy, and talent. Interns collaborate with mentors, conduct research, prototype solutions, contribute to planning and sprint cycles, improve documentation and processes, and present project outcomes to Circle leaders and peers.

Provides complex administrative, logistical, and operational support to Legal Department leadership. Responsibilities include calendar and correspondence management, litigation mailbox triage, legal document organization, directed legal research using Westlaw, confidential information handling, event coordination, expense and legal spend reporting, onboarding support, matter management, and document system administration.