Top Operations & Support Jobs

Own and scale revenue operations infrastructure across marketing, sales, advisor engagement, onboarding, and reporting. Responsibilities include administering HubSpot, managing CRM workflows and data integrity, governing pipelines, building executive dashboards, supporting campaign and sales operations, tracking advisor lifecycles, and identifying process improvements. The role translates funnel and operational data into actionable insights that improve scalability, accountability, and growth execution.

Owns JunkRabbit’s end-to-end customer experience and operating systems. Responsibilities include improving intake, quoting, booking, issue resolution, and service metrics; designing workflows, automation, tooling, and SOPs; acquiring, onboarding, and retaining independent haulers; and leading market launches. The COO will personally handle customer calls, scope complex jobs, onboard partners, analyze operating metrics, and collaborate with engineering and investors in a fast-growing startup environment.

Entry-level rotational leadership program across operations, manufacturing, supply chain, procurement, engineering, and program functions. Participants complete three one-year rotations, receive leadership training and mentorship, attend development conferences, and complete an applicable part-time graduate degree with tuition assistance. The role is fully onsite at designated manufacturing locations, encourages annual relocation, and requires the ability to obtain and maintain a Department of Defense security clearance.

Coordinates operational and administrative support for an advanced technology team, including vendor relations, software licensing, travel and expenses, budgets, forecasting, Agile scrums, task tracking, and technical documentation. The role advises the manager on progress and roadblocks while translating complex technical work into presentations, written content, videos, animations, and other communications. Prior experience in an engineering or technical organization is required.

Supports future capability strategy through market assessments, customer needs analysis, strategic plans, opportunity and capability roadmaps, and business planning. Collaborates with technical teams, subject matter experts, proposal teams, and government customers to identify growth opportunities and inform investment decisions. Performs quantitative and qualitative analysis in an exploratory environment while maintaining effective cross-functional relationships. The position is fully on-site and may require travel between company and external locations.

Provides local site IT support in a call center environment by deploying, configuring, troubleshooting, repairing, and upgrading PCs, peripherals, software, and calling systems. Maintains asset records, supports remote access, evaluates new products, and ensures user requests follow proper procedures. Requires strong customer service, problem-solving, organization, and the ability to lift up to 50 pounds.

Provides phone-based customer service for Spectrum Community Solutions products, resolving video, internet, streaming, billing, activation, and account issues. Troubleshoots problems using diagnostic tools, processes orders and upgrades, manages escalations, and determines when field visits are needed. The role requires meeting sales activity goals, maintaining product knowledge, and delivering accurate, positive customer experiences in an office environment with varied schedules.

Supervise and coach a call center team to deliver excellent customer service and meet performance goals. Monitor performance, provide feedback and training, resolve escalated customer issues, manage personnel matters, maintain payroll records, and build interdepartmental relationships. The role also involves hiring, evaluating, counseling, motivating, and developing direct reports while ensuring quality and operational standards are met.

Investigates and resolves moderate-to-severe property loss claims, determines coverage, coordinates appraisals and vendors, supports policyholders with damage itemization and emergency arrangements, identifies suspicious losses, and recommends SIU referrals. The role requires independent claims management, negotiation, customer service, construction knowledge, advanced property training, licensing eligibility, and may involve catastrophe duty.

Manage moderate- to high-exposure construction liability claims involving bodily injury and property damage. Responsibilities include investigations, coverage analysis, reserving, liability evaluation, risk transfer, litigation management, defense counsel coordination, settlement negotiations, mediations, arbitrations, and claim resolution. The role also provides technical guidance and mentorship to adjusters, supports quality assurance, and helps manage team caseloads.

Investigates, evaluates, reserves, negotiates, and resolves complex, high-severity workers compensation claims. Determines coverage and compensability, manages litigation and settlement activities, identifies fraud and subrogation opportunities, analyzes claims data, maintains reserves, advises management, and trains less experienced staff.

Supports multiple C-level executives through complex calendar management, travel itinerary coordination, confidential data handling, proactive bottleneck resolution, cross-functional collaboration, and administrative workflow optimization. The role requires adapting to urgent priorities, using AI productivity tools, and streamlining correspondence, meeting transcription, documentation, and processes across multiple corporate locations.

Provides executive-level administrative and operational support, including calendar and travel coordination, expense processing, meeting logistics, documentation, deliverable review, onboarding, recruitment support, and internal initiatives. The role partners with stakeholders, troubleshoots issues, mentors administrative staff, and supports enterprise leadership in a hybrid Chicago office environment.

Provides administrative support to managers and teams through calendar and meeting coordination, domestic and international travel planning, expense processing, presentation preparation, data entry, filing, onboarding, inventory management, and vendor or stakeholder communication. The role also supports leadership meetings, maintains databases and organizational charts, troubleshoots routine issues, follows firm policies, and assists with special projects in a hybrid professional-services environment.

Leads commercial and operational strategy for the built-environment business, including P&L ownership, budgeting, forecasting, revenue growth, capacity planning, customer partnerships, capital investments, and M&A integration. Manages and develops high-performing teams, drives financial and operational targets, supports transformation initiatives, and ensures compliance with organizational policies and security practices.

Provides high-volume inbound customer support across phone and digital channels for everyday banking products. Handles inquiries, transactions, service requests, issue resolution, documentation, and escalations while following established procedures and regulatory guidelines. The role requires accurate system navigation, empathy, problem-solving, collaboration, and adherence to risk and compliance requirements. It is an on-site position in Charlotte, North Carolina, with seven weeks of mandatory training and schedules that may include weekends, holidays, and evening shifts.

Provides administrative and executive support to a Commercial Banking division leader, including calendar and meeting coordination, travel arrangements, expenses, correspondence, presentations, reports, confidential information, deliverable tracking, and follow-up activities. Collaborates with stakeholders, supports leadership priorities, coordinates events and offsites, and follows organizational risk, compliance, and administrative procedures in a hybrid environment.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, managing operational tasks and scheduling, identifying financial needs, promoting digital banking solutions, mitigating fraud and operational risk, and helping motivate branch staff. Provides customer service and follows established banking policies, procedures, compliance controls, and escalation protocols.

Manage personnel security for classified DoD space programs: maintain security records and logs; process clearances, PARs, VARs; use DISS/JADE for risk assessments; support indoctrinations, briefings, self-inspections, and SAP/SCI facility procedures. Ensure compliance with DoD/ICD policies and coordinate with government representatives.

Supports operations leadership through business analysis, strategic planning, workforce and capacity planning, budgeting, forecasting, performance reporting, dashboards, and executive decision support. The role collaborates across Finance, HR, Supply Chain, and Program Management, supports facility and production readiness initiatives, maintains governance standards, and leads continuous improvement efforts.