Top Operations & Support Jobs

The Senior Manager, Technology Support oversees Help Desk operations, manages third-party partners, and drives service excellence for ADUSA associates. Responsibilities include leading a team, enhancing end user technology processes, and utilizing metrics for improvement.

The Senior Manager, IT Executive Support leads a team to provide high-tech support to executives, ensuring optimal technology experiences. Responsibilities include team oversight, technical troubleshooting, event execution, and collaboration with service providers. The role requires strong leadership, customer service skills, and adaptability to changing priorities while managing sensitive information.

Execute sportsbook strategy and game-day operations, coordinate cross-functional go-to-market and promotional activations, support on-site merchandising, track initiatives and performance, and use data to optimize live sports moments and campaigns.

As an Operations Associate, you'll manage customer lottery ticket orders, ensure accuracy, maintain systems, and support operational projects in a fulfillment center.

Lead the Information Systems and Helpdesk teams, oversee enterprise systems and ensure system reliability, performance, and security in a trading environment.

The Senior Production Scheduler will manage production schedules, collaborate with stakeholders, and implement improvement strategies to optimize logistics operations.

Provide Tier 1 IT support, manage employee onboarding/offboarding and hardware lifecycle, maintain IT documentation and knowledge base, assist with access reviews and legal hold processes, support Jira administration, handle IT procurement/expenses, and communicate IT changes to users.

The Material Handler II operates a forklift to locate, pick, stage, and load customer orders, ensuring safe equipment operation and maintaining accurate inventory records.

The Implementation Manager will build relationships with clients, analyze needs, and design fund management software as part of the implementation team.

Serve as the technical authority for ELD compliance product escalations, analyze device telemetry and fleet patterns, coordinate fixes with R&D via Jira, support audits/inspections, lead post-mortems and runbook/validation creation, build internal tools, and coach support engineers to improve resolution speed and product reliability.

Manage ServiceNow, troubleshoot and resolve incident tickets, maintain server infrastructure, support security compliance, serve as mid-tier escalation, collaborate on projects, create deployments and documentation, and participate in on-call rotation for a Cedar Rapids production facility.

Serve as a specialized tax operations contact, resolving payroll tax filing and payment issues for customers and tax agencies via phone and email. Track trends, surface feedback, and collaborate with CX teams to improve processes. Use AI platforms to streamline communications and enablement.