Top Operations & Support Jobs

Leads direct-to-consumer commercial planning, revenue forecasting, performance management, executive reporting, and operating cadence. Partners with Growth Marketing, Finance, Supply Chain, and Analytics to evaluate performance, prioritize investments, develop pricing and promotional strategies, and translate analysis into actionable recommendations. Drives cross-functional initiatives from strategy through execution, improves forecasting methodologies and planning processes, and influences senior stakeholders without direct authority.

Provides advanced IT support across hardware, software, endpoints, access, mobile devices, conferencing, printing, and workstations. Resolves incidents, performs break/fix and provisioning, administers endpoint and support platforms, and supports deployments, upgrades, migrations, office moves, and refresh cycles. Maintains documentation, inventory, site readiness, and operational continuity while mentoring Level 1 technicians. Supports users across multiple facilities, including executives and VIPs, with travel between Corsicana and Waco.

Build and lead Rubrik’s global professional services resource management and capacity planning function. Standardize workflows across NAM, EMEA, and APAC; improve data integrity, reporting, automation, and PSA system adoption; forecast capacity and demand; manage subcontractor partnerships; and provide executives with utilization and talent distribution insights. Partner with delivery, finance, HR, and regional leaders to drive consistent global execution and operational efficiency.

Provides SaaS product support through email, phone, and Zoom; troubleshoots technical, data-file, and network issues; manages escalations and SLA-based billing decisions; identifies support trends using Zendesk; improves workflows, documentation, automation, and knowledge resources; gathers structured product feedback; and participates in an after-hours on-call rotation.

Own Tulip’s revenue data architecture and strategy, using SQL, BI, and AI to improve account targeting, pricing, forecasting, retention, and expansion. Build health scores, churn and upsell models, renewal pricing strategies, and executive-level NRR/GRR reporting. Partner closely with Sales, Customer Success, Services, Support, Finance, Product, and executive leadership while mentoring analysts and commercial teams on data-driven decision-making.

The Post Closing Coordinator reviews and verifies closed loan documents, ensures compliance with guidelines, communicates with stakeholders, and manages loan packages for investor delivery.

The Implementation Manager will build relationships with clients, analyze needs, and design fund management software as part of the implementation team.

Seeking a Revenue Operations Leader to optimize go-to-market strategy across Marketing, Sales, and Customer Success, manage data analytics and forecasting, and ensure operational excellence.

Work with founders to build growth infrastructure across operations, clinical delivery, and AI product. Launch and scale new care lines and core functions (provider ops, RCM, care navigation). Deploy AI-powered tools and automations to improve workflows, run analyses to inform fast decisions, and own end-to-end execution to drive operational excellence in a fast-growing healthtech startup.

The Operations Associate will manage migration and implementation for investment firms, improve operational processes, ensure quality control, troubleshoot issues, and support customer onboarding.