Top Operations & Support Jobs

Install and maintain nurse-call systems at customer sites. Perform repairs, maintenance, and modifications, while ensuring excellent customer service and safety compliance.

Manage client engagement, reporting, and operational performance for financial services clients. Oversee delivery metrics, service quality, and standard operating procedures; mentor analysts; provide client training and issue resolution; collaborate with sales/support to expand service offerings and gather product feedback.

Provide high-volume phone, email, and chat support for HSA/HRA/FSA and commuter accounts; resolve member issues using digital workflows and internal teams, protect sensitive data, meet quality standards, and complete mandatory paid training with an 85% product exam pass requirement.

Administer, configure, and optimize Zendesk and Amazon Connect integrations; manage workflows, routing, SLAs, automations, AI bots, reporting, and contact center operations. Partner with Support, IT, QA, and WFM to troubleshoot issues, train users, maintain governance, and deliver performance insights.

Provide on-site systems and desktop support for Windows and Linux environments, maintain virtualization and storage, run vulnerability/compliance scans and patching, manage Active Directory and network services, automate processes with PowerShell, produce SOPs/documentation, support production/dev labs, and follow DoD security guidelines while supporting customers and ticketing requests.

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Lead end-to-end Revenue Operations for a high-growth B2B SaaS company: build GTM operating model, own forecasting and analytics, manage GTM systems (Salesforce/CPQ/marketing automation), drive AI automation, enable cross-functional alignment, and deliver executive revenue insights to scale enterprise sales.

Lead an established RevOps and Enablement team to sharpen analytics, harden systems and data architecture, and scale AI-first workflows across Sales, Marketing, and CX. Own revenue tech stack, forecasting, GTM reporting, process optimization, and enablement programs while partnering with executive leadership to drive measurable revenue outcomes.

Lead GTM strategy and revenue operations to build an automated revenue operating system. Own GTM cadence, forecasting, tech stack, AI-driven scoring/enrichment, cross-functional initiatives, commission and territory design, and recruit and scale a RevOps/Strategy team.

The Operations Associate ensures daily operational needs are met, handles escalations, tracks metrics, and collaborates with various teams to streamline processes and improve technology adoption.