Top Operations & Support Jobs

Partner with senior leaders and cross-functional teams to address strategic and operational challenges. Build business cases, quantitative and financial models, competitive analyses, and customer and market insights. Define business performance drivers, implement strategy across products, and develop scalable solutions. The role requires strong executive communication, independent execution, AI fluency, SQL proficiency, and experience in strategy, management consulting, or related fields.

Provides customer service and sales support by assisting account managers, resolving customer needs, coordinating orders and call overflow, maintaining customer records in OPUS and Salesforce, and cultivating relationships with under-penetrated accounts. The role requires strong communication, organization, time management, and Microsoft Office proficiency, with customer service, CRM, call center, or industrial sales experience preferred.

Provides high-level administrative and operational support to senior leaders, including complex calendar, travel, expense, meeting, event, document, and information management. Welcomes guests, coordinates office logistics, manages vendors and deliveries, supports executive communications and strategic projects, and improves administrative processes. Requires discretion, strong communication, proactive problem-solving, technology proficiency, and flexibility in a fast-paced hybrid environment.

Owns administration, configuration, governance, and continuous improvement for Jira and Confluence. Responsibilities include designing workflows, managing permissions and access, configuring automation and dashboards, administering Confluence spaces, supporting integrations and Marketplace apps, troubleshooting issues, monitoring platform health, documenting standards, training users, and supporting migrations and change management.

Own HubSpot as the revenue CRM system, including workflows, data quality, integrations, permissions, sequences, automations, and intake operations. Diagnose root causes, build audits and alerts, support lead and list operations, and partner with AI and Data teams on reliable CRM structures for AI-driven go-to-market automations. This is a hands-on individual contributor role supporting Sales, Customer Success, and Marketing.

Provide high-level administrative support to ShipOS workstream leads: manage calendars, schedule supplier engagements, coordinate onboarding and badging, book travel and expenses, drive weekly updates, plan events, track action items, and liaise with government and external partners while maintaining discretion and team documentation.

Provides high-level administrative, calendar, travel, meeting, board, event, and project support to executive leaders. Manages confidential information, coordinates leadership activities, prepares agendas and presentations, tracks action items, conducts research, supports office operations, and improves administrative workflows. The role requires strong judgment, discretion, communication, organization, and proficiency with business productivity tools. It is primarily onsite in Hollywood, California, with occasional evening and weekend work.

Leads teams and operating processes for new product item additions and ongoing product information maintenance. Owns end-to-end product information workflows, including collection, normalization, ingestion, quality review, prioritization, governance, and duplicate management. Establishes quality standards, KPIs, operating mechanisms, capacity plans, and annual roadmaps. Partners with merchandising, pricing, legal, category management, suppliers, and product information teams while presenting performance and strategic plans to leadership.

This is a generic Celonis job description template with no specific role, responsibilities, qualifications, salary, travel, or clearance details provided. The position supports Celonis’s enterprise AI and process intelligence mission. Visa sponsorship is explicitly not offered.

Owns administration and configuration of Waystar’s billing platform, including billing rules, pricing, bill plans, product hierarchies, and lead-to-customer activation. Maintains integrations among Salesforce CPQ, Waystar, and Oracle NetSuite; monitors data quality, APIs, and billing exceptions; supports releases and incident response; and builds validation routines, dashboards, documentation, and workflow automations. The role also supports billing process improvement, vendor assessments, and platform roadmap planning.