Top IT Jobs in New Orleans, LA

Provide first-level technical support for hardware, software, and user issues; install and maintain desktops, laptops, printers; support Microsoft 365 and basic network connectivity; assist with account setup, system migrations, data validation, documentation, workstation deployment, equipment inventory, and IT project coordination.

Support IT team with troubleshooting, documentation, system migration assistance, and basic data/reporting tasks. Gain exposure to networks, cybersecurity practices, enterprise applications, and internal process improvements while performing administrative and project coordination duties.

Hybrid onsite IT Systems Administrator based in New Orleans owning end-user experience across LA: on-site hardware, connectivity, staging, and device repair; company-wide Microsoft 365/Entra/Intune and RMM support; automation (PowerShell/Power Automate/AI) to deflect tickets; endpoint security (password-less, Conditional Access, device compliance); SOC 2 support and up-to-date LA IT documentation and Notion knowledge base.

Support finance and program leadership by performing budgeting, forecasting, reconciliation, variance analysis, and financial reporting. Maintain financial models and project records, ensure compliance with contract and federal regulations, prepare invoice backup and reporting deliverables, and assist with cost proposals and special projects to support U.S. diplomatic operations.

Provide end-user support and Help Desk ticketing across the college: troubleshoot and resolve technical issues, deliver training and guidance, maintain systems, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate across functions to ensure consistent operations and customer satisfaction.

Provide day-to-day IT support and maintenance across the college: manage help desk tickets, troubleshoot and resolve technical issues, create training materials, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate cross-functionally to ensure end-user satisfaction.

Provide senior-level remote IT support and operations for a distributed workforce: troubleshoot macOS/Windows/Linux/mobile, manage onboarding/offboarding, administer identity (Rippling/Okta) and MDM, maintain asset inventory, build AI-driven automations (Console.com, Risotto, Unthread), support SOC 2/HIPAA/ISO compliance, write runbooks in Notion, and contribute to the IT roadmap while mentoring the team.

The Senior IT Program Manager leads program development and implementation, ensuring projects align with business needs and are delivered on time and budget. They manage stakeholder relationships and facilitate communication with senior leadership, oversee financial management, and develop risk management strategies.

The IAM Engineer designs, implements, and maintains IAM systems, ensuring compliance and security while managing user access and automation workflows.

Serve as first-line IT support for hardware, software, networking, and enterprise applications. Triage and resolve support tickets, manage onboarding/offboarding, administer Okta and endpoint management (Intune, Jamf), maintain device health and access controls, collaborate with Security and Engineering, document processes, and improve support workflows to ensure a secure, compliant, and user-friendly hybrid work environment.

The role involves designing and developing enterprise-grade software solutions, integrating AI tools, collaborating with teams, and maintaining documentation while enhancing productivity for Yahoo personnel.

The IT Systems Engineer III will improve Ophelia's IT systems through integration, automation, and security while managing IT projects, overseeing service providers, and ensuring compliance.

Designs, builds, and supports corporate networks, servers, storage, telephony, and cloud systems across on-prem, colo, and cloud. Leads infrastructure projects, provides technical escalation, mentors staff, manages vendors, drives vulnerability remediation and lifecycle tasks, and supports global 24x7 operations with SOX compliance.

The IT Project Analyst is responsible for project financial management, resource tracking, PMO operations, compliance audits, and improving PMO tools and templates.

Design and lead development of instructor-led, virtual, and hybrid software training. Collaborate with SMEs and agencies to create ADDIE-based curricula, ensure Section 508 compliance, produce webinars, web-based training, user guides and online help, and evaluate training effectiveness for USPS implementations.

Design, deploy, and maintain a secure cloud-native Enterprise Data Warehouse using DevSecOps practices. Build and operate automated CI/CD pipelines, IaC, containerized workloads, security/compliance integrations, continuous monitoring, vulnerability management, and change-control. Document processes, provide training, coordinate standards across stakeholders, and produce metrics to drive improvement.

Support IT risk management and controls by identifying and assessing IT/security risks, assisting remediation and monitoring plans, supporting audits, documenting controls and processes, and providing training and advisory support to business owners and project teams.

Provide IT helpdesk support, deploy and manage laptops/devices, manage MDM and endpoint security, handle onboarding/offboarding, maintain asset inventory, assist with procurement, shipping, and training, and support cloud and on-prem networking at direction of Security Team.

Provide L3 application support for cloud and on-prem digital solutions: troubleshoot complex incidents, perform root cause analysis, monitor stability, collaborate with Engineering/DevOps, participate in on-call rotations, and drive process automation and ITSM practices.

Perform business and system analysis for federal Agile teams: gather and document requirements, translate epics into user stories, develop and execute test plans (functional, regression, data validation, accessibility 508), track and resolve defects, validate functionality against acceptance criteria, and support cloud modernization and UAT activities.

Provide administration, maintenance, development, and troubleshooting for Oracle IAM (OAM, OIG, OID, OIM) including provisioning, authentication, RBAC/ABAC controls, custom Java/REST integrations, BI Publisher reporting, and IAM continuous monitoring. Produce SOPs, coordinate with SMEs, and apply secure coding and audit practices to support production and non-production environments.

Designs, deploys, and maintains enterprise cloud and on-premises network security (NGFW, SASE/SSE, visibility, micro-segmentation). Executes migrations, policy cleanup, automation, monitoring, documentation, and escalations. Collaborates across teams, coaches junior staff, and supports hardware/software acquisitions to sustain managed security services.

Design, configure, and maintain ServiceNow ITSM workflows and integrations. Build upgrade-safe scoped apps, manage CMDB/CSDM, implement automation (Flow Designer, scripts), develop/integrate REST/SOAP APIs, support upgrades and ATF, and collaborate with stakeholders in Agile teams to deliver platform solutions and mentor teammates.

Lead editorial workflows for multiple online platforms, synchronize regional content contributors, ensure quality and timeliness, monitor site performance and analytics, support outreach campaigns, produce reporting, and collaborate with stakeholders to align content with program objectives and audience needs.

Design and guide secure, scalable enterprise and cloud architectures (DNS, Azure, AWS, on-prem). Lead cloud migrations, implement monitoring, integrate hybrid environments, present technical briefings, and mentor staff while ensuring security and performance for a mission-focused government client.