IT Jobs in Chandler, AZ

Provides Tier 1 technical support for employees and consultants, managing Salesforce Service Cloud cases from intake through resolution. Coordinates laptop provisioning, imaging, shipping, inventory, troubleshooting, repairs, and endpoint compliance. Administers user accounts, groups, licenses, MFA, onboarding, transfers, and offboarding in Microsoft Entra ID and Okta. Supports Microsoft 365, devices, VPN, telephony, and business applications while documenting solutions, escalating complex issues, and maintaining service-level targets.

Join TekniPlex's talent community to stay connected for future opportunities across various fields, contributing to innovative material solutions.

Plans and executes IT audits by documenting processes, assessing risk and control design, testing complex controls, validating management action plans, and recommending issue remediation. Uses Workiva to maintain audit documentation, risk-control matrices, test steps, and reports. Supports audits across banking, finance, operations, credit, risk, and compliance while applying internal audit standards, regulatory requirements, and risk management frameworks.

Lead and supervise global end-user support and client engineering for endpoint lifecycle management, device provisioning, imaging, software deployment, patching, compliance, and workplace technology. Drive service improvements, collaborate with cybersecurity and infrastructure teams, manage escalations, coach staff, coordinate rollouts, and maintain operational documentation and asset controls.

Provide on-site technical support, resolve helpdesk tickets, troubleshoot hardware and software issues, and maintain computing equipment inventories.

Provide onsite desktop and infrastructure support for a manufacturing facility: troubleshoot Windows endpoints, deploy and manage hardware, support VMware, SQL Server, IIS, SAN and backup systems, execute patch management and compliance activities, and collaborate with global IT teams to improve manufacturing IT reliability.

The IT Support Analyst provides technical support for hardware and software issues, manages user accounts, and troubleshoots complex problems while maintaining a knowledge base.