Provide hands-on desktop and on-site IT support for PCs, printers, software, and networks. Configure and deploy devices, troubleshoot issues (Citrix, email, passwords), create AD accounts, document and update knowledge base, escalate as needed, and train end users. Requires local travel and reliable transportation.

Lead IT governance by aligning IT Services with risk, audit, and compliance requirements. Manage IT policies, change management and the Change Advisory Board, CMDB and asset governance, vendor/contract and budget activities, and support business continuity, disaster recovery, and SDLC compliance within a regulated banking environment.

Provide hands-on IT systems support for a manufacturing site: design and document system specifications, configure hardware/software, test and fix system issues, support integrations, perform basic OS maintenance, assist with infrastructure and data center projects, and liaise with vendors and stakeholders to meet compliance and performance standards.