Top Operations Manager Jobs in Louisville, KY

Own and optimize end-to-end Shopify store operations and post-purchase customer experience. Manage customer support, order operations (Shopify, Base, Amazon MCF), audits for site accuracy, SOPs, automations (Shopify Flow, AI tools), reporting on CAC/LTV, and compliance. Reduce tickets, reships, and broken/misleading site content while implementing systems to scale.

The Senior Strategic Operations Manager drives operational excellence by leading strategic initiatives, analyzing data, and optimizing processes across Mudflap, a marketplace in the trucking industry.

The Partner Operations Manager will optimize and manage operations for channel and indirect revenue, supporting partner deals and ensuring compliance with GTM strategy.

Own end-to-end Shopify store operations and customer experience. Manage customer inquiries, refunds, reships, order flow (Shopify, Base, Amazon MCF), fulfillment coordination, site audits, SOPs, automations (Shopify Flow, AI), reporting (CAC, LTV), and compliance to ensure accurate messaging and timely delivery.

Lead support analytics, KPI framework, QA, workforce management, capacity planning, and knowledge/content operations. Build dashboards, translate data into leadership decisions, drive process improvements, and oversee WFM and QA programs across voice, chat, and AI channels.

Lead Mission Lane's first-line operations risk function: build the team, define first- vs second-line accountability, partner with process owners to design controls, manage incident lifecycle, deliver executive risk reporting, and coordinate remediation with Legal, Risk, and Compliance.

Lead the Resource Planning team and manage capacity planning, resource assignments, and workforce forecasting. Support revenue operations and reporting using Salesforce/FinancialForce, produce executive reports and decks, drive process improvement, and lead operational cadences. Act as an operational lead for Services Transformation, partner with delivery leadership, and ensure data integrity and standardized processes across Professional Services.

Lead execution of support organization initiatives: implement self-service and AI tooling, unify support across brands, build reporting/metrics and operational rhythms, drive process improvements and cross-functional alignment, document SOPs, and evolve into a strategic partner to VP of Support.

Manage the creative team's project pipeline, workflows, and DAM. Own Asana architecture, intake, capacity planning, vendor relationships, and process improvements while partnering with cross-functional teams to ensure on-time, channel-ready creative assets.

The role involves leading the IDN growth and operations by building driver networks, overseeing compliance, and improving marketplace performance metrics. Key responsibilities include enhancing driver acquisition strategies, refining operational processes, and leveraging data for continuous improvement.

The Operations Manager will oversee partner data capture launches, coordinate logistics, train workers on equipment use, and develop repeatable processes.

The IT Operations Manager facilitates technology strategy execution, coordinates IT initiatives, manages vendor relationships, and ensures operational stability while driving cross-functional alignment and supporting technology adoption.

Lead Revenue Operations for Support and Professional Services by building processes, systems, and reporting to improve delivery, capacity planning, SLAs, and customer outcomes. Drive cross-functional initiatives, root-cause analyses, tech-stack optimization, and handoffs across Sales, CS, and Services to connect post-sales operations to retention and revenue.

Lead SMB revenue operations strategy and execution, manage and coach a team of analysts, prioritize and deliver cross-functional GTM projects, optimize processes and systems, and rapidly resolve operational issues to enable scalable revenue growth.

Manage end-to-end proposal and RFP processes, coordinating with teams to enhance quality and efficiency while leveraging AI tools for improvements.

The Senior Revenue Operations Manager will design and maintain revenue architecture, GTM systems, and apply AI for automation, ensuring data integrity and effective reporting across sales and marketing.

Lead and collaborate with animal shelter teams across the U.S. to implement strategies aimed at saving more animal lives. Manage change hands-on, foster stronger systems, and advocate for improved shelter programs while maintaining a significant travel schedule.

Own revenue operations and pipeline management across Sales and Marketing. Run cadence (pipeline reviews, forecasts), implement and optimize the GTM toolstack, design AI-native workflows, partner on segmentation and reporting, lead cross-functional GTM initiatives, and operationalize automation to improve AE/BDR efficiency and forecasting.

Run day-to-day revenue operations supporting sales, support, and implementation teams. Drive sales process adoption, own pipeline review rhythm, manage SFDC data governance and support cases, coordinate onboarding, produce operational reporting, and support post-sale renewal workflows in partnership with CS and AM.

Lead cross-functional initiatives, build processes, manage reporting and communications, provide executive administrative support, own vendor relationships, coordinate recruiting and onboarding logistics, and support compliance and finance tracking to ensure smooth operational execution.

The Manager, Proposals & Content Operations will oversee the proposal and RFP functions, enhancing coordination, content strategy, and leveraging AI for quality and efficiency.

Lead cross-functional business operations focused on client lifecycle, deal desk/pricing, implementation, and utilization. Manage 1-2 direct reports, resolve complex client escalations, own company workstreams, and optimize processes and tooling to improve scalability and financial outcomes.

Manage end-to-end SSP partner operations including domain approvals, placement ID setup, inventory configuration, blocklist implementation, ads.txt auditing, performance analysis, partner troubleshooting, and cross-functional documentation to optimize publisher yield and compliance.

Own and scale the GTM operating system across Marketing, Sales, and Customer Success. Manage forecasting, pipeline health, KPI frameworks, and data infrastructure. Administer Salesforce and GTM tech stack, build dashboards and attribution models, drive automation and data integrity, optimize funnel conversions, and enable sales with playbooks, training, and insights.

Owner of RevOps for an early-stage energy software company: build inbound/outbound pipeline, own HubSpot CRM and automations, enable sales with content and workflows, integrate GTM tools, use AI (Claude Enterprise) to scale operations, and develop reporting and campaign execution.