Top Senior Customer Success Jobs in Indianapolis, IN

The Director of Client Success leads service model strategy, manages a team, ensures client value delivery, and partners cross-functionally to enhance client engagement and retention.

The Customer Success Manager at SimScale drives post-sales lifecycle for customers, ensuring product success, managing relationships, and executing strategies for customer retention and business growth.

Manage customer accounts to minimize churn, drive engagement, and enhance product adoption. Serve as trusted advisor, resolve issues, and support customers' needs effectively.

As a Customer Success Manager, you will drive renewal and upsell opportunities by managing customer relationships, collaborating with teams, and ensuring customer success in a fast-paced environment.

Own post-sale relationships for enterprise customers, driving adoption of Avive’s hardware and software, conducting QBRs, managing renewals and escalations, leading onsite deployments, identifying expansion opportunities, and coordinating cross-functional resources to ensure operational readiness and account health.

The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.

The Customer Success Systems Manager will enhance operational excellence in the Customer Success team by optimizing systems and processes, managing Gainsight architecture, and delivering insights for improved renewals and retention.

As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.

Drive retention and expansion for enterprise customers by building C-level relationships, designing and executing success plans and SBRs, coordinating cross-functional teams to resolve escalations, surfacing customer feedback, identifying renewal risks and expansion opportunities, and helping customers adopt Okta solutions to deliver measurable business value.

The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.

This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.

The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.

The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.

The Customer Success Manager will manage enterprise accounts, ensure customer engagement, track account health, and facilitate communication between technical teams and clients.

The Vice President of Customer Success leads the transformation and scaling of customer engagement strategies, focusing on retention, growth, and the operationalization of an AI-enabled Customer Success model.

As a Customer Success Manager at Vanta, you'll advise large customers on security and compliance, drive implementations, and maintain executive relationships, ensuring customer retention and advocacy through value realization and strategic initiatives.

The Director of Customer Success leads the vision and execution of customer success strategies, ensuring alignment with business objectives and fostering collaboration across teams. They advocate for customer needs and oversee technical and operational excellence within the team, mentoring staff and driving performance standards.

The Customer Success Architect drives customer lifecycle management by coordinating onboarding, implementation, and integration, ensuring successful adoption of the Veza platform while providing expertise in identity security.

Lead and develop a team of Customer Success Managers for SMB and mid-market accounts to drive retention, adoption, expansion, and advocacy. Define success strategies, playbooks, KPIs, and reporting; own renewals and collaborate with Sales, Product, and Solutions teams to identify expansion opportunities and resolve escalations. Build customer health metrics, feedback loops, and advocacy programs while optimizing team operations, resource allocation, and forecasting.

Manage long-term success for ServiceTitan's largest customers, focusing on product adoption, account management, and enhancing customer satisfaction. You'll coach users and develop strong partnerships with client management.

Lead customer success for North America customers, build and execute data-driven success plans, drive adoption and renewals, manage stakeholder relationships, mentor junior CSMs, and coordinate cross-functional engagement to maximize product value and customer satisfaction.

The Senior Client Success Account Manager drives revenue growth by identifying cross-sell and upsell opportunities, collaborating with internal teams, and managing client relationships to enhance client impact.

The Senior Customer Success Manager leads the customer journey, oversees operational improvements, manages escalations, and mentors teams within a fast-paced ecommerce environment.