Top Senior Operations Jobs in Hampton, VA

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

Lead and develop a remote calendar operations team, design staffing and scheduling models, audit and improve workflows, track key metrics (transcript delivery, response times, compliance), and act as escalation point while partnering cross-functionally to optimize end-to-end scheduling and vendor relationships.

Support Sales by building segmentation models, territory designs, and compensation plans; advise Sales VPs through business reviews; maintain dashboards and reports in Salesforce, Gong, and Omni; improve CRM workflows and data quality; ensure account, opportunity, and territory integrity; and collaborate cross-functionally to operationalize GTM decisions.

The Director of Underwriting Operations & Analytics at PEMCO leads underwriting strategy and operations, manages teams, ensures compliance with regulations, promotes excellent customer experience, and drives profitable growth.

Lead and manage the technical strategy and operations for ecommerce platforms, focusing on experimentation, data governance, and AI workflows, while ensuring cross-functional collaboration and operational excellence.

Lead pre-sales operations for Solutions Engineering and Consulting: drive forecasting, deal inspection, territory and capacity planning, variable compensation operations, AI/automation initiatives, executive reporting, and cross-functional alignment to accelerate deal velocity and revenue growth.

Lead AI-enabled revenue forecasting, maintain executive dashboards, ensure CRM data governance (Salesforce), and integrate revenue, compliance, and learner data. Partner cross-functionally to translate analysis into actionable insights, optimize renewals and pricing, and reduce operational toil for Development and Partnerships.

Partner with executive leadership to drive enterprise strategy, build board-facing analyses, and design the company operating model. Own prioritization, planning cadences, KPIs, reporting frameworks, and cross-functional initiatives. Translate strategy into structured plans, leverage data and analytics to inform decisions, and support forecasting and scenario analysis with Finance.

As VP of Operations, you'll oversee service delivery, enforce SOPs, facilitate project execution, maintain analytics, and promote a culture of accountability and performance improvement.

Manage enrollment outcomes for clients, oversee an on/offshore team, drive operational excellence through metrics and reporting, and improve workflows by collaborating with engineering and product teams.

The Sr. Commissions & Order Operations Manager will manage deal desk processes, commissions operations, and cross-functional partnerships to ensure accurate deal structures and timely commission payouts.

Lead global education operations with P&L ownership, ensuring scalable delivery of in-person, virtual, and self-directed training. Drive operational strategy, process governance, vendor/stakeholder collaboration, KPI-driven performance reporting, budget oversight, and team leadership to improve learner experience and financial performance.

Lead remediation and restitution for deposit products by identifying impacted customers, validating data and financial outcomes, and ensuring compliant restitution. Perform detailed data and account-level analysis, partner across Technology, Risk, Legal, Compliance, Finance and Operations, strengthen controls, and prevent future customer impact through governance and continuous improvement.

The Lead Business Operations Analyst will manage quota-setting, territory design, and analytics while optimizing sales effectiveness through data-driven strategies and AI integration.

The Senior Revenue Operations Manager will improve revenue operations efficiency through analytics, AI strategies, and enhancing tech stack management across sales, marketing, and customer success functions.

Lead operations for an accounting services firm with a focus on delivery quality, change management, and operational excellence to support growth and integration across acquisitions.

The Senior Manager, Business Operations is responsible for driving cross-functional initiatives, improving operational efficiency, analyzing data for insights, and enhancing systems at GiveDirectly.

Lead and operate RevOps: own GTM tech stack (Salesforce), forecasting, pipeline analytics, territory and comp design, data hygiene, cross-functional processes, and scale RevOps infrastructure to drive predictable revenue.

Lead and scale the Business Operations function by managing cross-functional ops teams, building processes, automations, KPIs, and systems, hiring and developing ops leaders, defining product priorities for ops experiences, and executing CEO-level strategic projects to drive company growth.

The Senior Operations Manager leads strategy development, manages performance evaluation, and oversees operational excellence across multiple sites, ensuring compliance and driving continuous improvement.

Lead the Sales Operations function for Brightwheel's Expansion business, managing a team and partnering cross-functionally to define strategy and optimize processes.

Manage technology operations for global studios, optimize processes, support users, ensure compliance, and integrate AI solutions. Collaborate with IT and vendors.

This role leads the Commercial Card Implementation strategy, managing client onboarding, product enablement, operational risk, and cross-functional teams to enhance client experiences and revenue generation.

The Senior Manager of Billing Operations oversees the full order-to-cash lifecycle for SaaS subscriptions, ensuring accurate invoicing and cash collection while optimizing the billing platform and collaborating cross-functionally.

The Sr. Director of Business Operations manages the operating system for solutions delivery, focusing on cost transformation, governance, culture, vendor management, and global change.